Reviews of Mercure Stuttgart Zuffenhausen This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Schützenbühlstr.16, Zuffenhausen, 70435 Stuttgart, Germany
Loading
Guests also reviewed these properties:
Kemer, Turkey
Flagstaff, United States
Deurle, Belgium
Baan Tai, Thailand
Knurów, Poland
Anjuna, India
Trieste, Italy
Xi'an, China
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThis hotel is pretty basic, close to the Porsche Museum which you can walk to, and cheap. The parking is excellent in an underground carpark. Due to the affordable price of a room I didn't mind the cost for a day: €16.50.
The area the hotel is in isn't great, but that's to be expected for the price.
Dear Guest, Thank you for sharing your feedback regarding your stay with us. We appreciate your kind words about our convenient parking facilities and our proximity to the Porsche Museum. We strive to provide value for our guests, and we understand that our location may not meet everyone's expectations. Your insights are valuable to us as we continuously work to enhance our services. Best regards, Mercure Hotel Stuttgart Zuffenhausen
Dear Guest, Thank you for sharing your feedback regarding your stay with us. We appreciate your kind words about our convenient parking facilities and our proximity to the Porsche Museum. We strive to provide value for our guests, and we u… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation was good.
There was NO hot water and we had cold showers for our entire stay. Apparently there has been no hot water for three weeks but the hotel still accepted our booking and did not advise of the problem till after our first cold showers and subsequent complaint.
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our location. However, we sincerely apologize for the inconvenience caused by the lack of hot water during your stay. We completely understand your frustration, cold showers are unacceptable and do not reflect the standard of comfort we strive to provide. Unfortunately, a technical issue affected our hot water system during this period, and despite ongoing efforts, it could not be resolved immediately. We deeply regret that you were only informed after your arrival. In hindsight, earlier communication would have been the right course of action. Please be assured that we take your comments seriously and are working hard to prevent such situations in the future. We would appreciate the opportunity to welcome you again and provide you with the level of service you rightfully expect from us. Kind regards, Your team at Mercure Hotel Stuttgart Zuffenhausen
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our location. However, we sincerely apologize for the inconvenience caused by the lack of hot water during your stay. We complet… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe hotel is located a nice walking distance away from the Porsche museum. Nearby is Lidl and the metro. The breakfast selection is okay.
Hotel itself is outdated. We got a room where the bathroom slider door did not close fully and the room looked really outdated. The room smelled really weird. Also the aircon was working as it seemed fit. We had 36 degrees heatwave and it was a sauna at one point and a freezer another.
Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated our convenient location near the Porsche Museum as well as the nearby amenities. However, we sincerely regret that your room did not meet your expectations and that you experienced discomfort due to the bathroom door, outdated furnishings, unpleasant odors, and inconsistent air conditioning, especially during the recent heatwave. Please be assured that we take these issues very seriously. Your comments have been passed on to our maintenance and housekeeping teams to address these concerns promptly. We appreciate your feedback, as it helps us improve, and we hope to have the opportunity to provide you with a more comfortable stay in the future. Kind regards, Mercure Hotel Stuttgart Zuffenhausen
Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated our convenient location near the Porsche Museum as well as the nearby amenities. However, we sincerely regret that your room did … Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewWalking distance from the Porsche museum. Ok room. Good breakfast. Helpfull staff. Own parking garage with safe parking for a motorcycle.
They forgot to mention that they charge €16,70 for a days parking in their own garage when I booked. That's expencive. The hotel is at the edge of an industrial area. There's a migrant center 500m from it. Not that it mattered to me.
Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed the convenient location near the Porsche Museum, found our breakfast good, and appreciated our helpful staff and secure parking facilities. We apologize if the parking fee was not clearly communicated during your booking process. We strive to provide transparent information about all charges and will review how this is presented to avoid any future misunderstandings. Regarding the hotel’s location, we appreciate your understanding and your open-mindedness. Thank you again for your comments. We hope to welcome you back in the future. Kind regards, Mercure Hotel Zuffenhausen
Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed the convenient location near the Porsche Museum, found our breakfast good, and appreciated our helpful staff and secure parking facil… Show more
Reviewed: 4 August 2025 · Stayed in May 2025
Verified reviewThis hotel was ideal for our needs due to the location being close to the Porsche Museum. (Within walking distance) The surrounding area is very industrialised but with a mixture of factories and housing units. The hotel was nice and comfortable and quiet, there was a great pizza place close by and a fantastic (must visit) Argentine Steakhouse, although a small place the food was absolutely mouthwatering!
Dear Guest, Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that our convenient location near the Porsche Museum met your needs, and that you found our accommodations comfortable and quiet. It’s wonderful to know you enjoyed the nearby dining options as well. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay. Best regards, Mercure Hotel Stuttgart Zuffenhausen
Dear Guest, Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that our convenient location near the Porsche Museum met your needs, and that you found our accommodations comfortable and q… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewIt’s fine for an overnight stop if visiting the Porsche museum which is a few minutes away. Very good underground car parking.
The reception wasn’t always manned, the bar was closed although the reception staff were selling drinks from a fridge and had no objection to me wandering into the bar and kitchen to help myself to glasses and cutlery for my takeaway!
Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your acknowledgment of our convenient location and underground parking. However, we regret any inconvenience caused by the reception not being consistently manned and the bar being closed. While we strive to provide a comfortable atmosphere, we recognize the importance of having staff available at all times. Your comments regarding self-service in the bar and kitchen will be noted for our internal review to enhance guest experience in the future. Thank you for your understanding, and we hope to welcome you back on your next visit. Best regards, Mercure Hotel Stuttgart Zuffenhausen
Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your acknowledgment of our convenient location and underground parking. However, we regret any inconvenience caused by the reception not bein… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewGood location and price. Private secure parking
No AC in room but other than that very good
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewGood location if big reason for visit is the Porsche museum within walking distance. Transport links nearby into Stuttgart city centre by tram or by S-trains. Nearby supermarkets and Katz bakery.
My room 105 was right beside the service cupboard so early in the morning I was awoken by noise from cleaners (obviously doing their job from an early shift start)
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in June 2025
Verified reviewProperty was clean and in a good location Rooms were nice and the staff were friendly and helpful with the exception of one person
I was attending a concert on Saturday 28th June and had travelled from the UK on Friday 27th June I booked a double room for my friend who lives in Germany and myself for the Friday night and she booked a room for us on the Saturday night to share the cost.Her name is Christine ODonnell. We asked before we travelled and again when we arrived if we could just keep the same room on both days to save us checking out and checking in again on the Saturday and were told this was no problem On the Saturday housekeeping told us we would have to love to another room as the person in reception said we could not stay in the same room unless we paid another 100 euros. I went to speak to him and he said that we were in a different grade of room and my friend had booked it at a cheaper rate as she booked last year This was not the case as we both paid the same price for the room He was also pretty rude and unapproachable. My friend then went to speak to him and after much arguing he eventually called a manager who told him we could keep the same room. He then said to her “Do what you like and also said that I had been filming him and he was going to call the police “ This was a totally ridiculous statement. I had my phone in my hand when I was speaking to him but was certainly not filming him ! After going to the concert we got back to the hotel around 1am to find the room key did not work.We had to then explain the whole story to the guy on reception in order for him to update the room key He was also really nice and very helpful . I don’t know the guy who was on reception on the Saturdays name but he definitely had a negative attitude and did spoil my experience of the hotel on the Saturday. Apart from this the hotel was nice and the rest of the hotel staff were lovely
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewClean, good location, nice rooms, good breakfast, good parking garage for car
No air conditioner in the room, no warm water to use for shower for all 2 days
Dear Guest, Thank you very much for your feedback. We are glad to hear that you enjoyed our location and amenities. However, we sincerely apologize for the inconvenience caused by the absence of air conditioning and warm water during your stay. Please be assured that your comments have been taken seriously and will be reviewed to improve our services. We hope to have the opportunity to welcome you back in the future and provide a more comfortable experience. Best regards, Mercure Hotel Stuttgart Zuffenhausen
Dear Guest, Thank you very much for your feedback. We are glad to hear that you enjoyed our location and amenities. However, we sincerely apologize for the inconvenience caused by the absence of air conditioning and warm water during your … Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewGood location. Beds were comfortable.
No air conditioning. Too expensive. Spider webs, door of shower didn't open and close properly.
Dear Guest, Thank you for your feedback. We are glad to hear that you appreciated our location and the comfort of our beds. However, we regret to learn about the issues with air conditioning and maintenance during your stay. Please be assured that your comments will be carefully considered as we strive to improve our services. Best regards, Mercure Hotel Stuttgart Zuffenhausen
Dear Guest, Thank you for your feedback. We are glad to hear that you appreciated our location and the comfort of our beds. However, we regret to learn about the issues with air conditioning and maintenance during your stay. Please be assu… Show more
Reviewed: 26 June 2025 · Stayed in May 2025
Verified reviewNice
Nice
Dear Guest, Thank you for your kind words regarding our hotel and team. We are delighted to hear that you had a pleasant experience with us. Your appreciation encourages us to continue providing excellent service. Best regards, Mercure Hotel Stuttgart Zuffenhausen
Dear Guest, Thank you for your kind words regarding our hotel and team. We are delighted to hear that you had a pleasant experience with us. Your appreciation encourages us to continue providing excellent service. Best regards, Mercure Ho… Show more
Reviewed: 20 June 2025 · Stayed in April 2025
Verified reviewReviewed: 1 June 2025 · Stayed in March 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewLocation is ok
View of a building site, it was noisy
Reviewed: 25 May 2025 · Stayed in March 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified review