Reviews of Hotel Fürst Garden
Beurhausstrasse 57, Dorstfelder Bruecke, 44137 Dortmund, Germany
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Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewThe room is simple but I stayed only one night as I attended an event close by. The stuff is helpful, they are replying to all enquiries in timely manner via email and are super helpful. I left my charger in the room, they found it and agreed to ship it to my home address.
Reviewed: 8 March 2025 · Stayed in February 2025
Verified reviewTerrible liaison with bookings. Had to leave a room before the end of our stay and go into another room that was never made up. Poor service and communication by telephone and emails
Dear guest Thank you for the review and feedback. We are really sorry that you were not satisfied with your stay. According to the description, the hotel does not have a reception. You can check in and check out online yourself. All of our rooms are cleaned and checked daily. In case of emergencies, a member of staff is available to you via the emergency number. With reference to your case, your stay has been extended at your request and another new room has also been made available at your request. We wish you all the best! Team Hotel Home
Dear guest Thank you for the review and feedback. We are really sorry that you were not satisfied with your stay. According to the description, the hotel does not have a reception. You can check in and check out online yourself. All of our … Show more
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewLocated in a pretty good spot in the city, close both to the Central Station and/or to the Westfalenhallen. Online check-in was smooth and quick, the room was clean, cozy and comfortable. The breakfast was rich, fresh and good.
Dear Guest Dear guest, Thank you very much for the great review and feedback. We are very pleased that you were very satisfied with your stay and look forward to welcoming you again. Team Hotel Fürst Garden
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewThe location was good, we got there easily. The bed was comfortable, we slept well. The self check-in and check-out worked well. The stairwell looks nice and clean...until you get to the rooms.
The bathroom situation was terrible. There was no proper door, there were three sliding doors that provided almost no privacy, since your roommate could hear everything you were doing in the bathroom. Plus, you had to awkwardly slide the doors just to wash your hands. There are weird gaps between the sliding doors and the walls, so you'd be better off asking your roommate to wait outside. Also, the room looks kind of clean at first sight...until you turn on the lights. We had so many cobwebs in the bathroom and mold on the wall under the window. We wasted our money, I wish we stayed elsewhere.
Dear guest, Thank you very much for your feedback. We regret that you were not satisfied with your stay. There are rooms in which we are well aware of the bathroom situation and this is only separated by a glass wall. However, there are also rooms with a lockable bathroom door. The cleanliness of the rooms is our top priority and we would like to thank you for letting us know. Team Hotel Fürst Garden
Dear guest, Thank you very much for your feedback. We regret that you were not satisfied with your stay. There are rooms in which we are well aware of the bathroom situation and this is only separated by a glass wall. However, there are als… Show more
Reviewed: 14 December 2024 · Stayed in December 2024
Verified reviewThe room had everything it promised, was backyard-facing, bed was comfortable. The hotel is easily reachable with public transport. Self check-in and self check-out worked great.
Breakfast was pretty basic with nothing warm on offer. On some of the days, it was also very poorly restocked, further limiting the selection. On one instance there was nothing to drink and nothing to eat until a batch of pastry arrived, which to be honest did not improve that situation too much. Also, the shower was impossible to use without flooding the bathroom floor. So, wiping the floor dry every day in your hotel room.
Dear guest, Thank you for your review and feedback. We regret that you were not satisfied with the breakfast and the bathroom situation. We have already notified our technical department regarding the problem in the bathroom. We hope that you will give us the opportunity to better fulfil your expectations on a future visit. Team Hotel Fürst Garden
Dear guest, Thank you for your review and feedback. We regret that you were not satisfied with the breakfast and the bathroom situation. We have already notified our technical department regarding the problem in the bathroom. We hope that … Show more
Reviewed: 4 November 2024 · Stayed in November 2024
Verified reviewExcellent location, reasonable price, easy access, clean.
The major disadvantage is that the toilet is next to the bed, literally, separated only by a light sliding screen, witch is quite challenging if you share the room with another person. There is coffee maker in the room but you have to bring your own coffee:-( Would be good to know in advance.
Dear guest, Thank you for your feedback and the associated rating. We are pleased that you were satisfied with your stay. All rooms in the hotel are equipped with a Nespresso coffee machine. Coffee capsules and a bottle of water are ready for you on arrival. Our team regularly checks all rooms to ensure our guests have a pleasant stay. We look forward to your return visit. Team Hotel Fürst Garden
Dear guest, Thank you for your feedback and the associated rating. We are pleased that you were satisfied with your stay. All rooms in the hotel are equipped with a Nespresso coffee machine. Coffee capsules and a bottle of water are ready f… Show more
Reviewed: 29 October 2024 · Stayed in October 2024
Verified reviewDear guest Thank you very much for your great feedback and also the rating. We are very pleased that you were completely satisfied with your stay. We would be happy to welcome you again. Team Hotel Fürst Garden
Reviewed: 28 October 2024 · Stayed in October 2024
Verified reviewGreat location, very clean. The room was quite big. Easy entry process without staff on site.
Dear guest Thank you very much for your great feedback and also the rating. We are very pleased that you were completely satisfied with your stay and the contactless check-in. We would be happy to welcome you again. Team Hotel Fürst Garden
Reviewed: 6 October 2024 · Stayed in October 2024
Verified reviewReviewed: 3 October 2024 · Stayed in October 2024
Verified reviewReviewed: 2 October 2024 · Stayed in October 2024
Verified reviewAt most a 3 star, and it cost €270 per night!
Dear guest, Thank you for taking the time to rate us and provide feedback. We regret that you were not satisfied with your stay with us. On this day, when a Champions League match took place, all accommodation in Dortmund was very expensive. We hope to welcome you with a better service during your next stay. Team Hotel Fürst Garden
Dear guest, Thank you for taking the time to rate us and provide feedback. We regret that you were not satisfied with your stay with us. On this day, when a Champions League match took place, all accommodation in Dortmund was very expensive… Show more
Reviewed: 2 October 2024 · Stayed in October 2024
Verified reviewReviewed: 28 September 2024 · Stayed in September 2024
Verified reviewNothing in particular, an old renovated average hotel
The property was offering free breakfast until 10:30. we went there at 10:10 and everything was closed, and no one was there. Someone appeared at 10:45 telling us we are to late. We called, and send messages without any response
Dear guest Thank you for your feedback. We regret that you were not satisfied with your stay. Our breakfast is served until half past ten. The hotel does not have a reception and guests can check in and out themselves. However, we take your concerns very seriously and will look into them again. Your well-being is important to us and we hope to be able to convince you of our service and comfort during a future stay. Team Hotel Fürst Garden
Dear guest Thank you for your feedback. We regret that you were not satisfied with your stay. Our breakfast is served until half past ten. The hotel does not have a reception and guests can check in and out themselves. However, we take your… Show more
Reviewed: 26 September 2024 · Stayed in August 2024
Verified reviewReviewed: 21 September 2024 · Stayed in September 2024
Verified reviewConvinent position. Everything is in walking distance
I was on 4th floor and there is no elevator.
Dear guest Thank you very much for the great feedback and the excellent review. We are happy that you were completely satisfied with your stay. We were glad to share this with the entire team. Your comments motivate us to continue to offer the best possible service. The description of the accommodation says that the upper floors are only accessible by stairs. We hope to welcome you again soon! Team Hotel Fürst Garden
Dear guest Thank you very much for the great feedback and the excellent review. We are happy that you were completely satisfied with your stay. We were glad to share this with the entire team. Your comments motivate us to continue to offer … Show more
Reviewed: 16 September 2024 · Stayed in September 2024
Verified reviewGood central location, clean light rooms. Good support by checkin.
Simple - no fridge etc but fitting to the budget
Dear guest Thank you for your feedback. We are pleased that you were satisfied with your stay and comfort and that we were able to help you with the contactless check-in. Please feel free to visit us again. Team Hotel Fürst Garden
Reviewed: 23 July 2024 · Stayed in July 2024
Verified reviewConfusion about registration and no code entry sent automatically Confusion about Breakfast. Was supposed To be included but staff did Not think so
Dear guest Thank you for your feedback and the associated rating. From your booking confirmation you can see the booked rate and also whether breakfast was included in the booking. In your case, breakfast was not included in the booking. Of course, you could have booked breakfast afterwards. The description of the accommodation indicates that there is no reception and that guests check in and out themselves. The personal check-in code will be sent to you via the booking email. We wish you all the best. Team Hotel Fürst Garden
Dear guest Thank you for your feedback and the associated rating. From your booking confirmation you can see the booked rate and also whether breakfast was included in the booking. In your case, breakfast was not included in the booking. Of… Show more
Reviewed: 9 July 2024 · Stayed in June 2024
Verified reviewReviewed: 23 June 2024 · Stayed in June 2024
Verified reviewtoilet in room, i thought i was in prison
Reviewed: 23 June 2024 · Stayed in June 2024
Verified reviewPerfect location and beautiful place.
Everything met my expectations.
Reviewed: 23 June 2024 · Stayed in June 2024
Verified reviewReviewed: 19 June 2024 · Stayed in June 2024
Verified reviewReviewed: 16 June 2024 · Stayed in June 2024
Verified review