Reviews of ibis Konstanz This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!
Benediktinerplatz 9, Petershausen-West, 78467 Konstanz, Germany

Loading
Guests also reviewed these properties:
Vienna, Austria
Coñaripe, Chile
Hoi An, Vietnam
Louis Trichardt, South Africa
Korčula, Croatia
Metlika, Slovenia
Trieste, Italy
Vonnas, France
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewNear the city center, clean, comfortable, nice staff.
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewThe location is very good. Very quiet and not far from the lake and the old town. I thought the price-performance ratio was good. The breakfast was good.
nothing to complain
Dear Guest, Thank you so much for your kind feedback about your stay with us! I’ll be sure to share your lovely words with the team – they’ll really appreciate it. Your praise means a lot to us and motivates us to keep delivering great service every day. We’d love to welcome you back again soon – it would be our pleasure to have you as our guest! Your Ibis Konstanz Team
Dear Guest, Thank you so much for your kind feedback about your stay with us! I’ll be sure to share your lovely words with the team – they’ll really appreciate it. Your praise means a lot to us and motivates us to keep delivering great ser… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewVery well located. Close to the centre of Konstanze. Excellent breakfast.
Dear Guest, thank you so much for your kind review and for choosing to stay with us. We’re thrilled to know that you had a pleasant experience and felt well looked after by our team. Your feedback means a lot to us and helps us to keep improving. We hope to welcome you again soon! Warm regards, Your Ibis Konstanz Team
Dear Guest, thank you so much for your kind review and for choosing to stay with us. We’re thrilled to know that you had a pleasant experience and felt well looked after by our team. Your feedback means a lot to us and helps us to keep imp… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewEmplacement proche du centre
Dear Guest, Thank you for choosing us and for your thoughtful feedback. We’re happy to know you enjoyed your stay and felt well cared for. Your comments motivate us to maintain and improve our standards. We can’t wait to welcome you back soon! Warm regards, Your Ibis Konstanz Team
Dear Guest, Thank you for choosing us and for your thoughtful feedback. We’re happy to know you enjoyed your stay and felt well cared for. Your comments motivate us to maintain and improve our standards. We can’t wait to welcome you back s… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewWell located
Bathroom was not clean
Dear Guest, Thank you for highlighting our great location. We’re glad you had a generally positive stay with us. We’re sorry to hear that the bathroom cleanliness did not meet your expectations. Maintaining high standards in this area is very important to us, and we will certainly look into this to improve. We appreciate your feedback and hope to welcome you again soon for an even better experience. Best regards, Your Ibis Konstanz Team
Dear Guest, Thank you for highlighting our great location. We’re glad you had a generally positive stay with us. We’re sorry to hear that the bathroom cleanliness did not meet your expectations. Maintaining high standards in this area is ve… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe location is very good. Very basic room, but not bad. Not a bad hotel by any means but not our favorite of our trip.
Hotel feels a little beat up.
Dear Guest, Thank you so much for your honest feedback! We’re glad you liked our location and that the room met your needs. It’s a pity to hear the hotel felt that way to you — please know we take your comments seriously and will use them to keep improving. We’d love to welcome you back and hope your next visit will be even better. If there’s anything we can do to make your stay more enjoyable, just let us know anytime! All the best, Your Ibis Konstanz Team
Dear Guest, Thank you so much for your honest feedback! We’re glad you liked our location and that the room met your needs. It’s a pity to hear the hotel felt that way to you — please know we take your comments seriously and will use them t… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewQuiet, good location.
Did not have a towel on the first night. AC was broken for first two nights. Silverfish insects around the window. Staff left my ground floor window open, mosquito got in and bit me to shreds.
Dear Guest, Thank you for your feedback and for staying with us. We’re truly sorry to learn about the inconveniences you experienced during your stay. Missing amenities, technical issues, and any lapse in cleanliness are certainly not the standard we aim to provide. We would have appreciated the chance to assist you during your visit — our team is always available and ready to help, whether it’s providing towels, resolving maintenance problems, or offering a different room if needed. Please accept our sincere apologies for the discomfort caused, especially by the open window and the resulting mosquito issue. We fully understand how frustrating that must have been. We hope you’ll consider giving us another chance in the future to offer you the kind of stay we’re truly proud of. Warm regards, Your Ibis Konstanz Team
Dear Guest, Thank you for your feedback and for staying with us. We’re truly sorry to learn about the inconveniences you experienced during your stay. Missing amenities, technical issues, and any lapse in cleanliness are certainly not the s… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewIt’s place is good
Very dirty room and smelly
Dear Guest, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your room did not meet your expectations. Cleanliness is something we take very seriously, and it's disappointing to learn that we may have fallen short in your case. We always encourage our guests to reach out to our reception team right away if anything isn’t as it should be — we’re here 24/7 and always do our best to find a quick and satisfying solution, such as offering a room change or immediate assistance. It’s a pity that we didn’t get the chance to make things right during your stay. We truly hope you’ll consider giving us another opportunity in the future to show you the level of comfort and service we strive to provide. Warm regards, Your Ibis Konstanz Team
Dear Guest, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your room did not meet your expectations. Cleanliness is something we take very seriously, and it's disappointing to learn that we may have… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewCentral, walking distance to the old town. Clean. Friendly staff. Good water pressure in the shower!
Bed was a bit too soft for me, but that’s a question of taste. No safe in room.
Dear Christian, thank you so much for your kind and thoughtful review! We're truly happy to hear that you enjoyed your stay with us and felt well taken care of by our team. Also, thank you for mentioning the safe — while our rooms don’t have individual safes, we do offer a secure safe at the reception. You can request the key from our team at any time to safely store your valuables. Looking forward to welcoming you back on your next visit! Your Ibis Konstanz Team
Dear Christian, thank you so much for your kind and thoughtful review! We're truly happy to hear that you enjoyed your stay with us and felt well taken care of by our team. Also, thank you for mentioning the safe — while our rooms don’… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was very good
Dear Guest, thank you very much for your wonderful review! We are delighted to hear that you felt completely comfortable with us. Such positive feedback encourages us to always provide our guests with the best possible service. We look forward to welcoming you back soon! Best regards from Konstanz, Your Ibis Konstanz Team
Dear Guest, thank you very much for your wonderful review! We are delighted to hear that you felt completely comfortable with us. Such positive feedback encourages us to always provide our guests with the best possible service. We look forw… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in June 2025
Verified reviewClean, reasonable functional hotel, 20 mins walk from train station
Breakfast was expensive, not much choice.
Dear Guest, Thank you very much for sharing your feedback following your stay at Ibis Konstanz. We’re glad our location and the overall standard of our facilities contributed positively to your stay. We strive to offer a welcoming environment with practical comfort at a fair value. We’re genuinely sorry to hear that our breakfast didn’t meet your expectations. That’s unfortunate for us to hear, as we make a real effort to offer a varied selection so that all our guests — with different tastes and needs — can find something enjoyable to start their day. We’ll certainly take your feedback into account to keep improving. Looking forward to welcoming you back on your next visit! Warm regards, Your Ibis Konstanz Team
Dear Guest, Thank you very much for sharing your feedback following your stay at Ibis Konstanz. We’re glad our location and the overall standard of our facilities contributed positively to your stay. We strive to offer a welcoming environme… Show more
Reviewed: 12 July 2025 · Stayed in May 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThe reception girl is really really nice, I arrived at the middle night, and she gave me a very welcomed, warm and helpful feeling. She is short hair, she is the most excellent receptionist.
Dear Guest, Thank you very much for your wonderful review! We are truly delighted to hear that you felt completely at ease during your stay with us. Such positive feedback encourages us to continue providing our guests with the best possible service. We would be thrilled to welcome you back soon! Warm regards from Konstanz, Your ibis Konstanz Team
Dear Guest, Thank you very much for your wonderful review! We are truly delighted to hear that you felt completely at ease during your stay with us. Such positive feedback encourages us to continue providing our guests with the best possibl… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewGood location, nice staff, comfortable room and very reasonable parking under the hotel.
Dear guest, thank you so much for your kind and thoughtful review! We're truly happy to hear that you enjoyed your stay with us and felt well taken care of by our team. It's always a pleasure to help make our guests feel at home. We’ll certainly take your feedback into account to keep improving. Looking forward to welcoming you back on your next visit! Your Ibis Konstanz Team
Dear guest, thank you so much for your kind and thoughtful review! We're truly happy to hear that you enjoyed your stay with us and felt well taken care of by our team. It's always a pleasure to help make our guests feel at home. We… Show more
Reviewed: 1 July 2025 · Stayed in July 2025
Verified reviewClean and basic, what you expect from Ibis
Staff not customer focused or friendly. Light circuit must have tripped, we spent the night without lights.
Dear Guest, Thank you very much for taking the time to share your feedback. We sincerely regret that you were not able to fully enjoy your stay. Please know that we take your comments very seriously, as our goal is to provide every guest with a pleasant and comfortable experience. We hope you will give us another opportunity to fully meet your expectations on your next visit. Warm regards from Konstanz, Your ibis Konstanz Team
Dear Guest, Thank you very much for taking the time to share your feedback. We sincerely regret that you were not able to fully enjoy your stay. Please know that we take your comments very seriously, as our goal is to provide every guest wi… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewPersonnel was so helpful and smiling
My first room was dirty, wc not cleaned, hairs at bathroom
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewLocation: just by the lake with shops nearby. We were parents and two children. Had fsmily suite. The rooms (separate) are comfortable. The bathroom is ok. There is a desk and lots of shelfs for storage.Friendly stuff at the reception.Continental breakfast was ok
Basic complictatation. Which means no kettle, no fridge in the room. But there is a bar in the hotel entrance. Unfortunately I had a very used pillow which wasnt comfi any more. The rest of the family had normal pillows (gues you can ask for another one at the reception). Overall, good value for the price
Dear Anna, thank you very much for taking the time to share your impressions following your stay with us. We’re delighted that you and your family appreciated the spacious layout of your suite and our convenient location near the lake and local shops. It’s also a pleasure to hear that our team made you feel welcome. We regret to hear that not all aspects of your room fully met your comfort expectations. Please rest assured that our team is always available to assist with any concerns during your stay — including providing alternatives when possible. Your feedback is truly appreciated, as it helps us to continually improve. We would be happy to welcome you and your family again on your next visit to Konstanz. With kind regards, Your Ibis Konstanz Team
Dear Anna, thank you very much for taking the time to share your impressions following your stay with us. We’re delighted that you and your family appreciated the spacious layout of your suite and our convenient location near the lake and l… Show more
Reviewed: 20 June 2025 · Stayed in May 2025
Verified review