7.7

Reviews of ibis Konstanz This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Benediktinerplatz 9, Petershausen-West, 78467 Konstanz, Germany

  • Oleksandra

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Dhurata

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Near the city center, clean, comfortable, nice staff.

  • Abhijeet

    Reviewed: 25 August 2025 · Stayed in July 2025

    Verified review
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  • Jonas

    Reviewed: 21 August 2025 · Stayed in July 2025

    Verified review

    The location is very good. Very quiet and not far from the lake and the old town. I thought the price-performance ratio was good. The breakfast was good.

    nothing to complain

    Property response:

    Dear Guest, Thank you so much for your kind feedback about your stay with us! I’ll be sure to share your lovely words with the team – they’ll really appreciate it. Your praise means a lot to us and motivates us to keep delivering great service every day. We’d love to welcome you back again soon – it would be our pleasure to have you as our guest! Your Ibis Konstanz Team

    Dear Guest, Thank you so much for your kind feedback about your stay with us! I’ll be sure to share your lovely words with the team – they’ll really appreciate it. Your praise means a lot to us and motivates us to keep delivering great ser… Show more

    ibis Konstanz
    24 August 2025
  • Joanna

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Very well located. Close to the centre of Konstanze. Excellent breakfast.

    Property response:

    Dear Guest, thank you so much for your kind review and for choosing to stay with us. We’re thrilled to know that you had a pleasant experience and felt well looked after by our team. Your feedback means a lot to us and helps us to keep improving. We hope to welcome you again soon! Warm regards, Your Ibis Konstanz Team

    Dear Guest, thank you so much for your kind review and for choosing to stay with us. We’re thrilled to know that you had a pleasant experience and felt well looked after by our team. Your feedback means a lot to us and helps us to keep imp… Show more

    ibis Konstanz
    15 August 2025
  • Valérie

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Emplacement proche du centre

    Property response:

    Dear Guest, Thank you for choosing us and for your thoughtful feedback. We’re happy to know you enjoyed your stay and felt well cared for. Your comments motivate us to maintain and improve our standards. We can’t wait to welcome you back soon! Warm regards, Your Ibis Konstanz Team

    Dear Guest, Thank you for choosing us and for your thoughtful feedback. We’re happy to know you enjoyed your stay and felt well cared for. Your comments motivate us to maintain and improve our standards. We can’t wait to welcome you back s… Show more

    ibis Konstanz
    15 August 2025
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  • Duygu

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Paul

    Reviewed: 3 August 2025 · Stayed in July 2025

    Verified review

    Well located

    Bathroom was not clean

    Property response:

    Dear Guest, Thank you for highlighting our great location. We’re glad you had a generally positive stay with us. We’re sorry to hear that the bathroom cleanliness did not meet your expectations. Maintaining high standards in this area is very important to us, and we will certainly look into this to improve. We appreciate your feedback and hope to welcome you again soon for an even better experience. Best regards, Your Ibis Konstanz Team

    Dear Guest, Thank you for highlighting our great location. We’re glad you had a generally positive stay with us. We’re sorry to hear that the bathroom cleanliness did not meet your expectations. Maintaining high standards in this area is ve… Show more

    ibis Konstanz
    15 August 2025
  • Emma

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review
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  • Kristin

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    The location is very good. Very basic room, but not bad. Not a bad hotel by any means but not our favorite of our trip.

    Hotel feels a little beat up.

    Property response:

    Dear Guest, Thank you so much for your honest feedback! We’re glad you liked our location and that the room met your needs. It’s a pity to hear the hotel felt that way to you — please know we take your comments seriously and will use them to keep improving. We’d love to welcome you back and hope your next visit will be even better. If there’s anything we can do to make your stay more enjoyable, just let us know anytime! All the best, Your Ibis Konstanz Team

    Dear Guest, Thank you so much for your honest feedback! We’re glad you liked our location and that the room met your needs. It’s a pity to hear the hotel felt that way to you — please know we take your comments seriously and will use them t… Show more

    ibis Konstanz
    15 August 2025
  • Matthew

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    Quiet, good location.

    Did not have a towel on the first night. AC was broken for first two nights. Silverfish insects around the window. Staff left my ground floor window open, mosquito got in and bit me to shreds.

    Property response:

    Dear Guest, Thank you for your feedback and for staying with us. We’re truly sorry to learn about the inconveniences you experienced during your stay. Missing amenities, technical issues, and any lapse in cleanliness are certainly not the standard we aim to provide. We would have appreciated the chance to assist you during your visit — our team is always available and ready to help, whether it’s providing towels, resolving maintenance problems, or offering a different room if needed. Please accept our sincere apologies for the discomfort caused, especially by the open window and the resulting mosquito issue. We fully understand how frustrating that must have been. We hope you’ll consider giving us another chance in the future to offer you the kind of stay we’re truly proud of. Warm regards, Your Ibis Konstanz Team

    Dear Guest, Thank you for your feedback and for staying with us. We’re truly sorry to learn about the inconveniences you experienced during your stay. Missing amenities, technical issues, and any lapse in cleanliness are certainly not the s… Show more

    ibis Konstanz
    15 August 2025
  • Abdullrahman

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    It’s place is good

    Very dirty room and smelly

    Property response:

    Dear Guest, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your room did not meet your expectations. Cleanliness is something we take very seriously, and it's disappointing to learn that we may have fallen short in your case. We always encourage our guests to reach out to our reception team right away if anything isn’t as it should be — we’re here 24/7 and always do our best to find a quick and satisfying solution, such as offering a room change or immediate assistance. It’s a pity that we didn’t get the chance to make things right during your stay. We truly hope you’ll consider giving us another opportunity in the future to show you the level of comfort and service we strive to provide. Warm regards, Your Ibis Konstanz Team

    Dear Guest, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your room did not meet your expectations. Cleanliness is something we take very seriously, and it's disappointing to learn that we may have… Show more

    ibis Konstanz
    15 August 2025
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  • Christian

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    Central, walking distance to the old town. Clean. Friendly staff. Good water pressure in the shower!

    Bed was a bit too soft for me, but that’s a question of taste. No safe in room.

    Property response:

    Dear Christian, thank you so much for your kind and thoughtful review! We're truly happy to hear that you enjoyed your stay with us and felt well taken care of by our team. Also, thank you for mentioning the safe — while our rooms don’t have individual safes, we do offer a secure safe at the reception. You can request the key from our team at any time to safely store your valuables. Looking forward to welcoming you back on your next visit! Your Ibis Konstanz Team

    Dear Christian, thank you so much for your kind and thoughtful review! We're truly happy to hear that you enjoyed your stay with us and felt well taken care of by our team. Also, thank you for mentioning the safe — while our rooms don’… Show more

    ibis Konstanz
    13 August 2025
  • Roberts

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review
  • Daniel

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    The breakfast was very good

    Property response:

    Dear Guest, thank you very much for your wonderful review! We are delighted to hear that you felt completely comfortable with us. Such positive feedback encourages us to always provide our guests with the best possible service. We look forward to welcoming you back soon! Best regards from Konstanz, Your Ibis Konstanz Team

    Dear Guest, thank you very much for your wonderful review! We are delighted to hear that you felt completely comfortable with us. Such positive feedback encourages us to always provide our guests with the best possible service. We look forw… Show more

    ibis Konstanz
    15 August 2025
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  • Andrea

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review
  • Pauline

    Reviewed: 13 July 2025 · Stayed in June 2025

    Verified review

    Clean, reasonable functional hotel, 20 mins walk from train station

    Breakfast was expensive, not much choice.

    Property response:

    Dear Guest, Thank you very much for sharing your feedback following your stay at Ibis Konstanz. We’re glad our location and the overall standard of our facilities contributed positively to your stay. We strive to offer a welcoming environment with practical comfort at a fair value. We’re genuinely sorry to hear that our breakfast didn’t meet your expectations. That’s unfortunate for us to hear, as we make a real effort to offer a varied selection so that all our guests — with different tastes and needs — can find something enjoyable to start their day. We’ll certainly take your feedback into account to keep improving. Looking forward to welcoming you back on your next visit! Warm regards, Your Ibis Konstanz Team

    Dear Guest, Thank you very much for sharing your feedback following your stay at Ibis Konstanz. We’re glad our location and the overall standard of our facilities contributed positively to your stay. We strive to offer a welcoming environme… Show more

    ibis Konstanz
    15 August 2025
  • Ilze

    Reviewed: 12 July 2025 · Stayed in May 2025

    Verified review
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  • 丽娜

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review

    The reception girl is really really nice, I arrived at the middle night, and she gave me a very welcomed, warm and helpful feeling. She is short hair, she is the most excellent receptionist.

    Property response:

    Dear Guest, Thank you very much for your wonderful review! We are truly delighted to hear that you felt completely at ease during your stay with us. Such positive feedback encourages us to continue providing our guests with the best possible service. We would be thrilled to welcome you back soon! Warm regards from Konstanz, Your ibis Konstanz Team

    Dear Guest, Thank you very much for your wonderful review! We are truly delighted to hear that you felt completely at ease during your stay with us. Such positive feedback encourages us to continue providing our guests with the best possibl… Show more

    ibis Konstanz
    11 July 2025
  • Steven

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review

    Good location, nice staff, comfortable room and very reasonable parking under the hotel.

    Property response:

    Dear guest, thank you so much for your kind and thoughtful review! We're truly happy to hear that you enjoyed your stay with us and felt well taken care of by our team. It's always a pleasure to help make our guests feel at home. We’ll certainly take your feedback into account to keep improving. Looking forward to welcoming you back on your next visit! Your Ibis Konstanz Team

    Dear guest, thank you so much for your kind and thoughtful review! We're truly happy to hear that you enjoyed your stay with us and felt well taken care of by our team. It's always a pleasure to help make our guests feel at home. We… Show more

    ibis Konstanz
    11 July 2025
  • Noel

    Reviewed: 1 July 2025 · Stayed in July 2025

    Verified review

    Clean and basic, what you expect from Ibis

    Staff not customer focused or friendly. Light circuit must have tripped, we spent the night without lights.

    Property response:

    Dear Guest, Thank you very much for taking the time to share your feedback. We sincerely regret that you were not able to fully enjoy your stay. Please know that we take your comments very seriously, as our goal is to provide every guest with a pleasant and comfortable experience. We hope you will give us another opportunity to fully meet your expectations on your next visit. Warm regards from Konstanz, Your ibis Konstanz Team

    Dear Guest, Thank you very much for taking the time to share your feedback. We sincerely regret that you were not able to fully enjoy your stay. Please know that we take your comments very seriously, as our goal is to provide every guest wi… Show more

    ibis Konstanz
    11 July 2025
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  • Irma

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review
  • Alpin

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review

    Personnel was so helpful and smiling

    My first room was dirty, wc not cleaned, hairs at bathroom

  • Anna

    Reviewed: 24 June 2025 · Stayed in June 2025

    Verified review

    Location: just by the lake with shops nearby. We were parents and two children. Had fsmily suite. The rooms (separate) are comfortable. The bathroom is ok. There is a desk and lots of shelfs for storage.Friendly stuff at the reception.Continental breakfast was ok

    Basic complictatation. Which means no kettle, no fridge in the room. But there is a bar in the hotel entrance. Unfortunately I had a very used pillow which wasnt comfi any more. The rest of the family had normal pillows (gues you can ask for another one at the reception). Overall, good value for the price

    Property response:

    Dear Anna, thank you very much for taking the time to share your impressions following your stay with us. We’re delighted that you and your family appreciated the spacious layout of your suite and our convenient location near the lake and local shops. It’s also a pleasure to hear that our team made you feel welcome. We regret to hear that not all aspects of your room fully met your comfort expectations. Please rest assured that our team is always available to assist with any concerns during your stay — including providing alternatives when possible. Your feedback is truly appreciated, as it helps us to continually improve. We would be happy to welcome you and your family again on your next visit to Konstanz. With kind regards, Your Ibis Konstanz Team

    Dear Anna, thank you very much for taking the time to share your impressions following your stay with us. We’re delighted that you and your family appreciated the spacious layout of your suite and our convenient location near the lake and l… Show more

    ibis Konstanz
    26 June 2025
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  • Kirill

    Reviewed: 20 June 2025 · Stayed in May 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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