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Reviews of ibis Mainz City This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Holzhofstr. 2, Altstadt, 55116 Mainz, Germany

#27 of 39 hotels in Mainz

Guests' Choice

Review score

Based on 265 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    9.1

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 29 August 2025

    8.0
    Definitely recommend
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The walls are a bit too thin.

    The staff was very kind and very informative. I always felt taken care of. Special kudos to the roomkeepers who did their job impeccably and with discretion, and the breakfast staff who was cheerful and observant from early mornings. The beds are extremely comfortable.

    Stayed in August 2025

  • Reviewed: 22 July 2025

    9.0
    A few days in Mainz
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    No tea or coffee making facilities, either in the room or in the lobby.

    Decent breakfast, nice location, quiet

    Stayed in July 2025

  • Reviewed: 18 July 2025

    8.0
    Great service, poor WiFi.
    • Business trip
    • Group
    • Double Room
    • Stayed 4 nights

    The WiFi speed reduced drastically at midnight.

    The hotel was clean, well located near a Rewe and the Rhine waterfront. Great breakfast!

    Stayed in July 2025

  • Reviewed: 11 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I didn't like the person at the reception, he greeted me saying he wanted to leave and didn't speak, it seemed to me like he was rejecting me, otherwise it was ok, I think the manager should be careful about the selection of workers

    clean hotel room And location very good

    Stayed in July 2025

  • Reviewed: 15 June 2025

    9.0
    For a short trip
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small rooms, breakfast is not included, ac is not very good and loud

    Friendly and helpful staff, modern and clean interior, close to the city center and train station

    Stayed in June 2025

  • Reviewed: 13 June 2025

    8.0
    It was as I expected. Unfortunately, the value of the NZ dollar made it expensive for me.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Nothing.

    I expect an Ibis hotel to be good quality and efficiently run and this one was. The location is good, near the river and the concert venue I was attending. The breakfast was very good.

    Stayed in May 2025

  • Reviewed: 4 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Good location, at the edge of the old town. Plenty of public transport options too, but we walked everywhere. Very good simple rooms, double glazed and quiet to sleep. Great value.

    Stayed in April 2025

  • Reviewed: 20 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The faculty was kind and accommodated us to coming in earlier than the check in time which was super nice being as though it was a last minute reservation. Room was clean and neat. 1 negative is The room had no fridge nor water that’s important to have in the room.

    Stayed in May 2025

  • Reviewed: 16 May 2025

    8.0
    Great value for money, fantastic location.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We really enjoyed our stay!

    The hotel is in a fantastic location.

    Stayed in May 2025

  • Reviewed: 11 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Near center old city. Near train station

    Stayed in May 2025

  • Reviewed: 22 April 2025

    9.0
    lovely stay overall, highly recommend!
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    the location is great, close to the train station and restaurants as well. staff were super friendly and helpful when it came to asking questions about the city in general

    Stayed in April 2025

  • Reviewed: 22 April 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    Options/variability for breakfast was pretty limited but there was enough there to keep you going until lunchtime!

    Quick, quiet, and perfect to recover from long working days

    Stayed in April 2025

  • Reviewed: 21 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location - 5 min walking distance to Romisches Theatre train station (direct connection to the FRA airport). Close to the river, great restaurants, cinema and 10 min walking distance to the center

    Stayed in April 2025

  • Reviewed: 24 March 2025

    7.0
    City hotel
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Garage was a little expensive in my view, but it's in the middle of the city.

    Typical IBIS. You get what you expect and that is okay. It's in the middle of the city close to the old town.

    Stayed in March 2025

  • Reviewed: 19 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Duvet and pillows not the best

    Bed comfortable

    Stayed in March 2025

  • Reviewed: 10 March 2025

    7.0
    Pleasant stay.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Check-in was OK - though not very fast. The climate control didn't work; despite setting the temperature lower; the room remained very warm. That meant that I had to choose between a warm or a noisy stay.

    Room was OK;bed and breakfast were very pleasant.

    Stayed in March 2025

  • Reviewed: 13 February 2025

    9.0
    Great staff provided excellent and friendly service
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights

    Slightly small but comfortable enough

    Staff, location

    Stayed in February 2025

  • Reviewed: 9 December 2024

    8.0
    Great position for easy access to the markets, shops, and local resturants.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    N/A

    good selection of hot and cold food which was laid out over a large area for easy access.

    Stayed in December 2024

  • Reviewed: 14 November 2024

    7.0
    In general good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    A very tiny room - literally just a walking path space around bed, narrow and dark corridor, the bathroom needs refreshment

    I could keep my luggage after check out at the reception, I could check in earlier, good breakfast, kind people

    Stayed in October 2024

  • Reviewed: 15 October 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lumpy, old pillows. Small sized room for 2 people.

    Functional room. Good for a short stay

    Stayed in October 2024

  • Reviewed: 29 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    Bed was uncomfortable. The pillows were bad.

    location

    Stayed in September 2024

  • Reviewed: 12 September 2024

    8.0
    Very good
    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights

    English Tea black teas was not very clear a lot of flavoured Teas

    Breakfast had variety Well set Early enough

    Stayed in September 2024

  • Reviewed: 8 September 2024

    9.0
    Excellent stay given its a 2 star rating
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 6 nights

    Only issue with underground car park was that exact procedures for leaving could do with improvement. Additional visitor attraction literature would be better as they had limited info

    Especially good are the following when considered a 2 star which makes clear prior to booking the features it does not gave. The location on the quiet edge of the old town within 10 mins walk of the centre. Buffet breakfast has varied and ample choices. They made clear that the lifts at the time of stay were getting refurbished with 1 out of the 2 out of Commission during prior communication and also clearly noted in the hotel showing good communication. Underground car park access communication answered promptly ahead of travel noting you can access it before check-in giving the staff the ticket during check-in. 50 spaces for most of the stay was ample until the end of the stay when it got very busy.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    8.0
    A well located hotel, well laid out room, friendly and efficient staff, car parking below the hotel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Only one extra pillow available- 3 in total, we would have liked 2 each Air conditioning a bit noisy

    Well placed in the city. Well organised room. Car parking below the hotel and accessible by the hotel lift.

    Stayed in September 2024

Showing 1 – 25

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