8.2

Reviews of Felix Hotel Kaufbeuren This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Ganghoferstraße 8, 87600 Kaufbeuren, Germany

  • Andreas

    Reviewed: 31 August 2025 · Stayed in June 2025

    Verified review
  • Peter

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    It was OK, nothing super. I especially felt this way after going to Memmington the next day.

  • Ivana

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
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  • David

    Reviewed: 25 August 2025 · Stayed in July 2025

    Verified review

    Wonderful hotel clean, Great breakfast, Staff super nice , fun walking around town

    Property response:

    Thank you so much for your wonderful feedback! We are truly delighted to hear that you enjoyed everything during your stay – from our clean hotel and delicious breakfast to our super friendly team. It’s great to know that you also enjoyed a lovely walk through our charming town and made the most of your time with us.😊 Ensuring our guests feel completely comfortable and cared for is our top priority, and it fills us with joy to know we succeeded during your stay. We would be thrilled to welcome you back soon and provide you with another unforgettable experience!😊

    Thank you so much for your wonderful feedback! We are truly delighted to hear that you enjoyed everything during your stay – from our clean hotel and delicious breakfast to our super friendly team. It’s great to know that you also enjoyed a… Show more

    Felix Hotel Kaufbeuren
    25 August 2025
  • Feroz

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    The room smelled very bad...hate to say but there was a strong smell of urine.

    Property response:

    We would like to clarify that your statement is not accurate. Our cleaning team works to the highest standards, and such a condition is excluded in our house. Such comments can significantly harm our business, which is why we ask you to only make such statements in the future if they are true.

    We would like to clarify that your statement is not accurate. Our cleaning team works to the highest standards, and such a condition is excluded in our house. Such comments can significantly harm our business, which is why we ask you to onl… Show more

    Felix Hotel Kaufbeuren
    25 August 2025
  • Ramiro

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Everything

    Property response:

    Thank you for taking the time to leave us a review! We are glad that you stayed with us and hope you felt comfortable. If you’d like, we would be happy to hear a few more details about your experience so that we can continue to improve. We would be delighted to welcome you back soon!😊

    Thank you for taking the time to leave us a review! We are glad that you stayed with us and hope you felt comfortable. If you’d like, we would be happy to hear a few more details about your experience so that we can continue to improve. We … Show more

    Felix Hotel Kaufbeuren
    25 August 2025
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  • Stephanie

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • Lisa

    Reviewed: 10 August 2025 · Stayed in July 2025

    Verified review

    Great location

    Property response:

    Thank you so much for your wonderful feedback! We’re truly happy to hear that you enjoyed the special atmosphere of our hotel – and that the location impressed you as well. It’s great to know that you felt comfortable with us. We’d be delighted to welcome you back again soon!😊

    Thank you so much for your wonderful feedback! We’re truly happy to hear that you enjoyed the special atmosphere of our hotel – and that the location impressed you as well. It’s great to know that you felt comfortable with us. We’d be deli… Show more

    Felix Hotel Kaufbeuren
    10 August 2025
  • David

    Reviewed: 9 August 2025 · Stayed in July 2025

    Verified review
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  • Anca

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review
  • Jude

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    Clean, spacious rooms. Great staff. Nice little town. We only stayed one night, but would have happily stayed longer.

    At the higher end in terms of price, especially since parking and breakfast cost extra.

    Property response:

    Thank you so much for your kind feedback! We're very happy to hear that you enjoyed your stay with us and appreciated our team, the spacious rooms, and the lovely surroundings. It means a lot to us that you would have liked to stay longer — maybe next time! We also appreciate your note regarding the additional costs for parking and breakfast. We always strive to offer transparency and good value for money. All the best, and we hope to welcome you again in the future!😊

    Thank you so much for your kind feedback! We're very happy to hear that you enjoyed your stay with us and appreciated our team, the spacious rooms, and the lovely surroundings. It means a lot to us that you would have liked to stay long… Show more

    Felix Hotel Kaufbeuren
    4 August 2025
  • 3.0 Poor
    Andreas

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    Good location, clean room, basic but functional

    Incredibly rude staff at reception when we arrived. Overprized for what it offers

    Property response:

    Thank you for taking the time to share your feedback with us. We’re pleased to hear that you appreciated the location and cleanliness of the room, as well as its simple but functional design. We’re truly sorry to hear that you found the front desk staff to be unfriendly upon your arrival. This does not reflect the level of hospitality we strive to provide, and we will address this matter internally to ensure that all guests feel welcome from the very beginning. Regarding the price-performance ratio, we take your comment seriously. Our pricing is based on location, season, and demand, but we understand your perspective and will take your feedback into account during our internal evaluations. We hope you might give us another chance in the future to provide you with a more satisfying experience.

    Thank you for taking the time to share your feedback with us. We’re pleased to hear that you appreciated the location and cleanliness of the room, as well as its simple but functional design. We’re truly sorry to hear that you found the fr… Show more

    Felix Hotel Kaufbeuren
    31 July 2025
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  • Cheryl

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Ruiz

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    Breakfast was excellent.

    We got very late to the hotel because our flight was delayed and the reception was closed. The check in machine did not work and the whole thing was a bit of a nightmare. Somebody helped us in the end but we waited for more than 30 minutes to get in.

    Property response:

    Thank you very much for your feedback and the praise for our breakfast – we are very pleased that you were able to enjoy your start to the day with us!😊We sincerely apologize for the stressful experience you had upon arrival. The fact that the check-in machine did not work and you had to wait for so long should certainly not have happened. Please excuse the inconveniences caused – such events do not meet our standards of service and hospitality.We will discuss the incident internally to ensure that something like this does not happen again in the future. We are all the more pleased that you ultimately were able to get into your room.We hope you will give us another chance to impress you with a completely smooth service during your next stay.😊

    Thank you very much for your feedback and the praise for our breakfast – we are very pleased that you were able to enjoy your start to the day with us!😊We sincerely apologize for the stressful experience you had upon arrival. The fact that … Show more

    Felix Hotel Kaufbeuren
    26 July 2025
  • Simone

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
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  • Thomas

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    Outstanding quality and cleanliness! And very friendly staff as well!

    Nothing

    Property response:

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Felix Hotel Kaufbeuren
    22 July 2025
  • Carina

    Reviewed: 15 July 2025 · Stayed in May 2025

    Verified review
  • Theo

    Reviewed: 3 July 2025 · Stayed in June 2025

    Verified review
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  • Nicole

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review

    Friendly check-in staff, very clean, 5mins walk to Centre

    Property response:

    Thank you so much for your lovely feedback! We’re truly delighted to hear that you felt so comfortable with us – especially that you highlighted the relaxed atmosphere, the cleanliness, and our comfortable beds so positively. Our front desk team was also very happy to receive your praise! And yes, the proximity to the city center is definitely a big plus. Perhaps we’ll have the pleasure of welcoming you again soon – we’d be thrilled!

    Thank you so much for your lovely feedback! We’re truly delighted to hear that you felt so comfortable with us – especially that you highlighted the relaxed atmosphere, the cleanliness, and our comfortable beds so positively. Our front desk… Show more

    Felix Hotel Kaufbeuren
    7 July 2025
  • Vadym

    Reviewed: 9 June 2025 · Stayed in May 2025

    Verified review
  • Maria

    Reviewed: 2 June 2025 · Stayed in June 2025

    Verified review
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  • Iliyan

    Reviewed: 26 May 2025 · Stayed in March 2025

    Verified review
  • Natia

    Reviewed: 17 May 2025 · Stayed in May 2025

    Verified review
  • Malinao

    Reviewed: 13 May 2025 · Stayed in May 2025

    Verified review
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  • Malinao

    Reviewed: 13 May 2025 · Stayed in May 2025

    Verified review
  • Showing 1 - 25

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