Reviews of ibis Hotel Berlin Spandau This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!
Klosterstr. 4, Spandau, 13581 Berlin, Germany
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewlocation is excellent i have heard the breakfast is excellent but i don't eat breakfast so i didn't try it the staff are friendly and knowledgeable about the area, and providing extra pillows etc
the design of the carpet is very strange, it looks stained and dirty even if it isn't the bathroom is tiny which means the location of the toilet roll is awkward
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewThe room was decent
The windows don’t open easily so no fresh air gets in. There was no electric kettle in the room and we had to ask for one. No coffee/tea station in general which should be a standard for any hotel.
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewWe stayed over to go to Lollapalooza (and see J-Hope). It was very convenient and close to the Olympiastadion / park. It was a bit further from the Airport and Berlin itself but that was expected and wasn’t the reason we booked this specific hotel. Staff was nice, rooms were clean and neat.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in July 2025
Verified reviewBasic room but comfortable, had everything we needed for a few nights. Very convenient for the station.
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewIt was located just where we needed. The parking was convenient and the view was very nice.
We found some uncleaned items under the bed, even though the room seemed clean
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewFriendly enough staff efficient clean and an excellent location
Nothing
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewRoom fine - clean & quiet. Good breakfast. Good location.
Tea & coffee option in room would be good.
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in May 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewGood value and great location
Nothing at all
Reviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewWe were attending Lollapollooza so this was in an excellent location for that - just 3 stops from the Olympic Stadium on the S9. The S9 runs to Spandau from the airport via the main tourist spots such as Alexanderplatz - so again a good place to say though it takes about 40 mins to get to central Berlin and 1hr 20mins to get to the airport. The hotel is next door to a big shopping centre with lots of food outlets so easy to find something to eat. I would describe the rooms as functional and quiet. We didn’t eat at the property so cannot comment on food provision. The bar had a limited amount of drinks - no red wine when we asked. The staff were fine though when we asked for extra pillows (they only provide one very squishy and not very supportive pillow per guest) it came across that they were slightly annoyed to accommodate our request - but maybe the person had had a bad day.
I hate having to walk through clouds of cigarette smoke to enter the building. Whilst this appears to be the norm in Germany, it seemed particularly bad on the days we were there - perhaps due to the hotel being so close to the shopping centre - but it was so bad it made our clothes smell and the lobby smelt of cigarette smoke too which I really don’t like. I wish they would move designated smoking areas a little further from main entrances in such circumstances.
Hey Deborah, Thanks for sharing your thoughts with us! We're stoked to hear that you found our hotel in a great spot for Lollapalooza and that you enjoyed the nearby shopping center. It's awesome that you could easily hop on the S9 to explore Berlin! We totally get your point about the smoking around the entrance. We know it can be a bit of a hassle, especially when you're trying to enjoy your stay. We'll keep your feedback in mind about the smoking areas. As for the pillows, we usually aim to provide comfy options, but we're sorry if that didn’t hit the mark for you this time. Our team is usually super friendly, but some days can be a bit off, right? Thanks again for your feedback, and we hope to welcome you back for your next Berlin adventure! Dein Team vom ibis Berlin Spandau
Hey Deborah, Thanks for sharing your thoughts with us! We're stoked to hear that you found our hotel in a great spot for Lollapalooza and that you enjoyed the nearby shopping center. It's awesome that you could easily hop on the S9 to expl… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified reviewGood position to visit the Zitadel
Hey jaugrandjena, Thanks for the awesome feedback! We're stoked you enjoyed our location near the Zitadelle. Hope to see you back for more adventures! Dein Team vom ibis Berlin Spandau
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewClean
A lot of noise created by police & ambulance loud sirens every 30 min
Hey Milutin, Thanks for your feedback! We're glad you found the place clean and pleasant. Sorry to hear about the noise from sirens; it's something we can't control but totally understand how it can be annoying. Hope to see you again! Dein Team vom ibis Berlin Spandau
Hey Milutin, Thanks for your feedback! We're glad you found the place clean and pleasant. Sorry to hear about the noise from sirens; it's something we can't control but totally understand how it can be annoying. Hope to see you again! Dei… Show more
Reviewed: 11 July 2025 · Stayed in April 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewLocation of course, you tumble out the door into the metropole. Also only 1.5km from The Zitadelle which is worth a visit
Nothing really, as I stay in so many Ibis hotels, that this was one of the better ones!
Hey Kevin, Thanks a ton for your awesome feedback! We're super happy to hear you loved our location and found it convenient. It's great to know you think we're one of the better ibis hotels – that really makes our day! Come back anytime; we’d love to have you again. Dein Team vom ibis Berlin Spandau
Hey Kevin, Thanks a ton for your awesome feedback! We're super happy to hear you loved our location and found it convenient. It's great to know you think we're one of the better ibis hotels – that really makes our day! Come back anytime; w… Show more