Venloer Str. 9, Pempelfort, 40477 Düsseldorf, Germany
#126 of 195 hotels in Düsseldorf
Guests' ChoiceBased on 178 hotel reviews
8.0Cleanliness
8.4
Comfort
8.1
Location
8.9
Facilities
7.9
Staff
9.0
Value for money
8.3
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 July 2025
Selini
GreeceThere was not any shower gel in the bathroom.
The bed was super comfortable, the bathroom was huge. The hotel was real close to a train and tram stops.
Stayed in July 2025
Reviewed: 8 July 2025
Sergio
GermanyIt's a little bit old-fashioned and could use some updates in the rooms and bathroom. They have the style of an 80s hotel.
Very close to 2 U-Bahn stops and very nice stuff. The room (Toronto) was very big.
Stayed in July 2025
Reviewed: 30 June 2025
Massimiliano
ChinaI am picky on pillows. Do not like the ones commonly used in Germany. Also they charge me full rate parking even for a motorcycle. Other hotels I used in Germany left me park it for free. As it uses little space.
overall was a good room
Stayed in June 2025
Reviewed: 21 April 2025
Anna
UkraineLovely hotel at reasonable price in the city center, not far from the Gartenhof. Personal is very attentive and helpful.
Stayed in April 2025
Reviewed: 14 March 2025
Rahma
NetherlandsIn the parking place mis the boards how to walk to go out
The location was super, near all kind of shops, Parking place under the hotel, no stress at all you can relax
Stayed in March 2025
Reviewed: 10 February 2025
Hasan
TurkeyThe day when we were checking out elevator was not working and we had to carry all of our luggaes from stairs. They can leave a bottle of water in the rooms.
Stuff was so kind, location and the cleaning was very good.
Stayed in February 2025
Reviewed: 7 February 2025
Bignell
NetherlandsOne small lift. No bar, no restaurant
The reception is very welcoming and efficient. The breakfast is good value.
Stayed in February 2025
Reviewed: 10 January 2025
Ssemwogerere
Ugandagood
Stayed in January 2025
Reviewed: 24 December 2024
Mustapha
ItalyNothing
The facility location and the room was clean and comfortable
Stayed in December 2024
Reviewed: 15 December 2024
Michael
GermanyIdeal for a stopover on the way to Düsseldorf airport.
Stayed in November 2024
Reviewed: 6 December 2024
Nicholas
SpainVery clean and spacious room. Location well connected to main attractions.
Stayed in December 2024
Reviewed: 2 December 2024
Coline
NetherlandsIt's an old hotel. You can see this with the elevator and the bathroom in the rooms. The bathrooms definately need an upgrade. The breakfast was okay, not a lot of choices unfortunately. If this hotel wasn't in the city centre, the price per night and breakfast would be too high.
We went to the Christmas Market and the location of the hotel was very ideal. We were able to park and charge our electric car at the hotel. The room with the bathroom was comfortably big. The staff was very nice and helpful.
Stayed in December 2024
Reviewed: 21 November 2024
Palladini
ItalyGood value for money
Stayed in November 2024
Reviewed: 18 November 2024
Andras
RomaniaVery kind staff, clean rooms, great and delicious breakfast
Stayed in November 2024
Reviewed: 23 September 2024
Ahmet
TurkeyInstead of a huge room key, a card systems might be better
Furniture is a little bit old. The bathroom is narrow and long, small.
Stayed in September 2024
Reviewed: 1 July 2024
Malte
GermanyNo air conditioning
Stayed in July 2024
Reviewed: 27 June 2024
Elena
TurkeyThe Hotel is old but clean, toilet flush in a near rooms is very noisy. Room was very small i feel like im in dorm, and bed was also very small, but sheets are clean.
Location is great, stuff is nice and very friendly, fast communication
Stayed in June 2024
Reviewed: 12 June 2024
Hiroaki
BelgiumRoom is just noisy because of vehicle run in the street.
Location is good. Price is relatively good than other hotel.
Stayed in June 2024
Reviewed: 28 May 2024
Opoku
GermanyBest Location
Stayed in May 2024
Reviewed: 13 May 2024
Dmytro
CanadaNice and cozy hotel, recommend
Stayed in May 2024
Reviewed: 4 May 2024
Michael
PortugalNo AC... my room was south facing on a hot May day so it was a bit warm for me. I opened the widows when I went out that day but closed them to reduce traffic noise. It got a bit warm for me in the night. My colleagues were on the north side and said they did not have any issues with temp.
Easy to get to with a large parking garage. All staff I talked with were great! We did not book their breakfast since we had a later flight and decided t walk around the area in the morning and find something. But the breakfast room looked nice.
Stayed in May 2024
Reviewed: 3 March 2024
Xidameng
ChinaThe breakfast is superb, nice restaurant. you can take a bus to the airport in 30 minutes, so this is good.
Stayed in March 2024
Reviewed: 29 February 2024
Gisele
PortugalEverything ok!
Good!
Stayed in December 2023
Reviewed: 29 December 2023
Maria
PhilippinesQuite an old property. There’s only 1 elevator that can hold max 2 people, and so it’s busy during the check in and out times. Shower water kinda spilled into the tiles after each shower. But other than that, good stay for Düsseldorf!
Location is very convenient when travelling to see Düsseldorf. Just around 15-20 mins walk to center, and there are great restaurants even in the neighbourhood. Affordable, and the parking was quite good underground. Clean and good staff. Heating made the room so cozy.
Stayed in December 2023
Venice-Lido, Italy
Collado-Villalba, Spain
Cholet, France
Russenes, Norway
Toronto, Canada
Zadar, Croatia
Sark, UK
Farmborough, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content