Reviews of Relais & Châteaux Jagdhof Glashütte This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Glashütter Straße 20, 57334 Bad Laasphe, Germany
#4 of 30 hotels in Bad Laasphe
Guests' ChoiceReview Score
Based on 27 hotel reviews
9.2Score breakdown
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Cleanliness
9.6
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Comfort
9.6
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Location
9.0
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Facilities
9.2
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Staff
9.6
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Value for money
8.5
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Free Wifi
8.1
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Showing 1 - 25
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Reviewed: August 29, 2024
Pavel
Moldova17 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Mattresses is good but would be better if they were more comfortable 😊
The breakfast was amazing ,very clean facility the staff was great
Stayed in August 2024
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Reviewed: May 29, 2024
Ian
Germany11 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 1 night
The service and ambience are exceptional. Modern comforts, including the spa, have been integrated very successfully within the traditional architecture.
Stayed in May 2024
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Reviewed: May 1, 2024
Christine
United Kingdom27 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The staff were exceptional - the chef translated the menu into English for us and helped with the gluten free options. The standard of food served was outstanding - well done Jagdhof Glashütte!
Stayed in April 2024
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Reviewed: January 6, 2024
Marnus
Netherlands13 Reviews1 helpful vote10“Fairytale stay”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Great getaway. When you arrive you are greeted with a welcoming drink. The breakfast is excellent, the rooms are big and the staff is friendly. You can have a snack/baked goodies with some drinks at the fireplace. The minibar is free. All of the small personalised touches make it extra special.
Stayed in January 2024
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Reviewed: November 20, 2023
Dymphna
Switzerland51 Reviews3 helpful votes8.0Very Good- • Business trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Very nice ambiance, clean and friendly staff
Stayed in November 2023
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Reviewed: November 11, 2023
Rena
Germany28 Reviews3 helpful votes10“Lovely German Märchen Hotel”- • Business trip
- • Solo traveler
- • Standard Single Room
- • Stayed 1 night
I woke up early in the morning because of the sound from the other room but maybe I am too sensitive for the sound.
This hotel is really amazing. In the mountain, suddenly appears a Märchen Hotel. I can imagine this is the best place to escape from the daily life and to relax yourself. Unfortunately, I couldn’t enjoy “Kamin” because I arrived relatively late but this “Kamin” room looks very cozy. I had a dinner there and it tasted great. Breakfast is also fantastic. I stayed there for the business trip but I would love to stay there as private next time.
Stayed in November 2023
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Reviewed: September 24, 2023
Gulijanac
Serbia74 Reviews11 helpful votes10“A fairytale hotel”- • Business trip
- • Group
- • Standard Single Room
- • Stayed 1 night
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A fairytale hotel. Exceptional authenticity of the interior and exterior of this building. I have visited many modern hotels, but I have never seen such an atmosphere. The rooms are clean and spacious with a free mini bar and a comfortable bed. The breakfast was exceptional in a beautiful atmosphere. The staff is very friendly and helpful. We were lucky enough to try the food prepared by top chef Petar. If you are in this part of Germany this hotel is a must visit.
Stayed in September 2023
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Reviewed: August 28, 2023
Joanna
United Kingdom214 Reviews31 helpful votes10“Unforgettable experience”- • Leisure trip
- • Family with young children
- • Maisonette Appartment
- • Stayed 1 night
Unlike on previous stays, the bedding was rather modest, with just one big pillow, no blanket. Although the rate covered 1-3 guests just one side of the double bed had been prepared for me, the other side was empty and the whole bed seemed somewhat unwelcoming.
I used to visit Jagdhof Glasshutte every summer and it was comforting to see after a couple of years absence that not much had changed. Quiet and romantic location, beautiful decor, swimming pool, superb breakfast. It's a place which one does not want to leave...
Stayed in August 2023
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Reviewed: April 12, 2023
Maarten
Netherlands5 Reviews10“short, but we felt very welcome to return. breakfast and dinner were superb.”- • Business trip
- • Family with young children
- • Deluxe Single Room
- • Stayed 1 night
- • Submitted from a mobile device
we arrived late due to a flat tyre. We got an amazing meal with a super glass of German wine!
Stayed in March 2023
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Reviewed: November 9, 2022
Sabine
Germany5 Reviews10“Happy to come back!”- • Leisure trip
- • Family with young children
- • Standard Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
Amazing service, very friendly staff, elegant yet cozy, excellent food in the restaurant
Stayed in November 2022
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Reviewed: January 27, 2024
Matthew
Netherlands11 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Family with young children
- • Maisonette Appartment
- • Stayed 2 nights
- • Submitted from a mobile device
Service at dinner was not up to standard
Great breakfast
Stayed in December 2023
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Reviewed: December 28, 2022
Virginie
Netherlands130 Reviews55 helpful votes1.0“The owners used intimidation and fear to make us pay the abusive bill at check-out!!”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
We were scared and shocked when we left the hotel after check out. We had a few very disappointed experiences during our week end, especially at the restaurant which was an absolute shame. We complained during our stay but received no signs of understanding , nothing from the hotel was done to fix our issues. At check out, we were charged on top of our stay 8 euros for music at dinner, 45 euros for energy costs, and zero compensation for our horrible dinner ( which we complained from the fist day). We said that it is illegal to charge extra costs on top of the reservation made on Booking .com. The owner came very loud and rude that we must pay our fish (even if it was raw, bad quality and 1h30 waiting) and we must pay the extra charges. Then his wife came screaming at us because we drink the FREE minibar during the weekend, and she wanted to open our luggage to see if we did not take the empty bottles (which we gave to the cleaners). They called 8 people of their staff to go around us at the reception to make pressure on us to pay all, we were scared and in panic. We paid all and left. We immediately contacted Booking.com for help, they refund us the extra costs, and ensure us it is not allowed to do so. The hotel lied to Booking .com, when they called them, they said that we had an upgrade, which is absolutely a lie, we have pictures of our room which are identical as we reserved. The hotel was uncapable of taking a little complain, they defend. they are only focus on money not on the hospitality. They do not act at all like in a 5 stars hotel. We felt so bad, we did not know that we could experience such a scary behavior in an hotel. On top of that, our bed was very uncomfortable. The bar at the hotel was closed. The prices for food and drinks are very very expensive. Communication with management is impossible. The staff at the restaurant is unexperienced and missing training. Unfriendly personal. We came for our wedding anniversary, nothing was done for us.
Stayed in December 2022
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Reviewed: November 29, 2022
Jacobus
Netherlands24 Reviews4 helpful votes7.0“Great location”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
room was a bit outdated
location
Stayed in November 2022
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Reviewed: September 1, 2025
Anonymous
Netherlands1 review10“Our second home, we always want to come back!”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing, it’s perfect as it is.
Fantastic hotel, fantastic rooms, facilities, great staff. One of the few hotels that feel like coming home and where you feel the owners and staff want to make your stay to feel like a personal experience. We were back after 5 years and promised to make this an annual return. If not more frequently!
Stayed in August 2025
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Reviewed: September 1, 2025
Anonymous
United Kingdom2 Reviews10“Great quiet location and unique building.”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Great breakfast. Staff were excellent, especially the young waiter named Koch and also the check in person. I can’t think of anything.
Stayed in August 2025
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Reviewed: June 13, 2025
Koen
Netherlands4 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in June 2025
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Reviewed: September 30, 2024
Vivek
Germany17 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in September 2024
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Reviewed: August 12, 2024
Barbara
Germany82 Reviews8 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in August 2024
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Reviewed: May 12, 2024
Łukasz
Netherlands21 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • Standard Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in May 2024
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Reviewed: June 24, 2023
Thomas
United States1 review10Exceptional- • Business trip
- • Solo traveler
- • Standard Single Room
- • Stayed 12 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in June 2023
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Reviewed: April 14, 2023
Edoardo
Netherlands1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in March 2023
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Reviewed: March 12, 2023
Fr-xavier
Belgium22 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in March 2023
-
Reviewed: September 10, 2022
Brian
Denmark8 Reviews10Exceptional- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in September 2022
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Reviewed: September 10, 2024
Justus
Germany4 Reviews1 helpful vote4.0Disappointing- • Business trip
- • Solo traveler
- • Comfort Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in August 2024
Showing 1 - 25
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