Reviews of NH Collection Berlin Mitte Friedrichstrasse This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Dear Simone, Your positive feedback is greatly appreciated. It's delightful to hear that our prime location, near the Friedrichstrasse Station, shops, and riverfront restaurants, contributed to your enjoyable stay. We're also pleased that you found your room to be clean and comfortable. Knowing that you would choose to stay with us again is the highest compliment we could receive. It would be our pleasure to welcome you back in the future. Best Regards. DAVID RICKERSON-SEIDEL Guest Relation Manager NH Collection Berlin Friedrichstrasse

Dear Simone, Your positive feedback is greatly appreciated. It's delightful to hear that our prime location, near the Friedrichstrasse Station, shops, and riverfront restaurants, contributed to your enjoyable stay. We're also pleased that … Show more

Dear Bazza, It's a pleasure to hear that you found our location advantageous and enjoyed both your room and our breakfast offerings. We do our utmost to ensure our guests have the best experience possible. We regret to hear about your dissatisfaction with our pre-check-in program and the service you received at the reception desk. We value every guest's choice and their expectations while choosing rooms, and we're sorry to hear that your choice did not meet your expectations. As we have seen you have pre signed the room 640 which has not a city view and as the room was not quite ready, we have changed it to the other inner courtyard room as assigned. Our pre-check-in program is typically designed for the convenience of our guests and we're sorry to hear that you found it otherwise. Please note that we always need a check in form to be singed and to take the credit card physically in the hotel as it is a German law requirement. Thank you for bringing this matter to our attention, and we hope that despite these issues, you had a pleasant stay overall. Yours sincerely, DAVID RICKERSON-SEIDEL Guest Relation Manager NH Collection Berlin Friedrichstrasse

Dear Bazza, It's a pleasure to hear that you found our location advantageous and enjoyed both your room and our breakfast offerings. We do our utmost to ensure our guests have the best experience possible. We regret to hear about your dis… Show more

Dear Suzanne, It's heartwarming to read your review and to understand that your stay with us was enjoyable. It is fantastic to hear that you appreciated our clean and comfortable rooms, quiet atmosphere, and convenient location near various amenities and attractions. Your words reflect exactly the experience we aim to provide - a peaceful, comfortable stay that also places you within arm's reach of the city's bustling life and cultural treasures. We are thrilled that you had a lovely evening walk to the Brandenburg Gate, highlighting the advantage of our prime location. Your satisfaction is our number one priority and it seems we have met that mark! We are looking forward to welcoming you back for another memorable stay in the future. TANJA HOFFMANN Assistant Guest Relations Manager NH Collection Berlin Friedrichstrasse

Dear Suzanne, It's heartwarming to read your review and to understand that your stay with us was enjoyable. It is fantastic to hear that you appreciated our clean and comfortable rooms, quiet atmosphere, and convenient location near variou… Show more

Dear Gill, We are delighted to hear that you enjoyed the central location of our hotel, the cleanliness and size of your room, and the breakfast we served. Being situated close to transport links is indeed one of the benefits we're proud to offer. On the other hand, it's unfortunate to hear about your experience with our WiFi. While we strive for seamless experiences, it appears we fell short in this aspect. We appreciate your feedback as it helps us understand where we can improve. We hope to have the opportunity to serve you again in the future, ideally providing an experience that leaves you satisfied in all aspects. Warm Regards. TANJA HOFFMANN Assistant Guest Relations Manager NH Collection Berlin Friedrichstrasse

Dear Gill, We are delighted to hear that you enjoyed the central location of our hotel, the cleanliness and size of your room, and the breakfast we served. Being situated close to transport links is indeed one of the benefits we're proud t… Show more

Dear Nonci, It's wonderful to hear you enjoyed our prime location and spacious, clean rooms. We appreciate your kind words about our staff. Regarding the deposit, it is a standard procedure in many hotels to ensure the well-being of our facilities. We understand your concern, and we're pleased to inform you that the deposit was refunded as per our policy. We look forward to hosting you again and providing you with excellent service. Best Regards. DAVID RICKERSON-SEIDEL Guest Relation Manager NH Collection Berlin Friedrichstrasse

Dear Nonci, It's wonderful to hear you enjoyed our prime location and spacious, clean rooms. We appreciate your kind words about our staff. Regarding the deposit, it is a standard procedure in many hotels to ensure the well-being of our fa… Show more

Dear Susanne, It's wonderful to learn that you found our location to be ideal. Our hotel aims to provide a convenient and accessible stay for all our guests, and it's gratifying to know we hit the mark for you. We're thrilled you had a 10/10 experience. We're looking forward to welcoming you back in the future for another great stay. TANJA HOFFMANN Assistant Guest Relations Manager NH Collection Berlin Friedrichstrasse

Dear Susanne, It's wonderful to learn that you found our location to be ideal. Our hotel aims to provide a convenient and accessible stay for all our guests, and it's gratifying to know we hit the mark for you. We're thrilled y… Show more

Dear Carol, Your positive review made our day! We're truly happy that our location made your visit easier and that our dedicated staff contributed to your pleasant stay. Your kind words are a testament to our commitment to providing the best possible service to our guests. Your recommendation means a lot to us. Looking forward to serving you again in the future. TANJA HOFFMANN Assistant Guest Relations Manager NH Collection Berlin Friedrichstrasse

Dear Carol, Your positive review made our day! We're truly happy that our location made your visit easier and that our dedicated staff contributed to your pleasant stay. Your kind words are a testament to our commitment to providing th… Show more

Dear Shane, It's delightful to hear that you found our hotel's location to be ideal for your needs. We are indeed strategically placed to ensure our guests can easily access transport, restaurants, and main attractions. Your positive remarks about our proximity to key places are truly appreciated. We also take note of your statement saying there was nothing negative about your stay. This is what we always aim for - a flawless guest experience. Please feel free to visit us again the next time you are in town. Best Regards. TANJA HOFFMANN Assistant Guest Relations Manager NH Collection Berlin Friedrichstrasse

Dear Shane, It's delightful to hear that you found our hotel's location to be ideal for your needs. We are indeed strategically placed to ensure our guests can easily access transport, restaurants, and main attractions. Your positive remar… Show more

Dear Sebastian, Thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin and at the NH Collection Berlin Friedrichstrasse. We look forward to welcoming you back to the NH Collection Berlin Friedrichstrasse or to any other Minor Hotel in the world. Greetings from the NH Collection Berlin Friedrichstrasse, Tanja Assistant Guest Relation Manager Best Regards. TANJA HOFFMANN Assistant Guest Relations Manager NH Collection Berlin Friedrichstrasse

Dear Sebastian, Thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin and at the NH Collection Berlin Friedrich… Show more

Dear Aldo, Your feedback is invaluable to us. It's heartening to hear that our location, staff service, and breakfast selection met your expectations. In regards to your observations about the washroom facilities, we acknowledge that the comfort and satisfaction of our guests are of paramount importance. We're regularly evaluating our rooms and facilities to ensure they align with our guests' expectations and needs. Once again, we appreciate your feedback and look forward to welcoming you back to our hotel for an even more enjoyable stay. Best regards TANJA HOFFMANN Assistant Guest Relations Manager NH Collection Berlin Friedrichstrasse

Dear Aldo, Your feedback is invaluable to us. It's heartening to hear that our location, staff service, and breakfast selection met your expectations. In regards to your observations about the washroom facilities, we acknowledge that the… Show more

Dear Haris, It brings us immense pleasure to learn that you found our rooms to be of great quality and size and appreciated our strategic location near major transport hubs. We're also delighted that our clean premises and friendly staff added to your positive experience. We understand your wish for a swimming pool to enhance your stay, especially for the enjoyment of your children. While not all our facilities may match every guest's preference, our aim is to provide a comfortable and enjoyable stay for all our guests. We appreciate your valuable insight and will keep this in mind as we continually strive to improve and offer the best experiences. Thank you for choosing to stay with us, and we hope to welcome you back in the future. DAVID RICKERSON-SEIDEL Guest Relation Manager NH Collection Berlin Friedrichstrasse

Dear Haris, It brings us immense pleasure to learn that you found our rooms to be of great quality and size and appreciated our strategic location near major transport hubs. We're also delighted that our clean premises and friendly staff a… Show more

Dear Janet, Your kind review is greatly appreciated. It's wonderful to hear that you found our location convenient and that our cleanliness standards met your expectations. The staff will be thrilled to hear about your positive comments, as they strive to provide a seamless experience for our guests. It's pleasing to hear that our concierge service was of great help to you. Making your stay comfortable and providing answers to all your queries is our foremost priority. Regarding the noise from trains, it's regrettable that this aspect of our location was a slight drawback for you. However, we are glad that it did not greatly affect your overall stay. Your willingness to return is the best compliment we could hope for. We look forward to welcoming you back in the future. Best Regards. DAVID RICKERSON-SEIDEL Guest Relation Manager NH Collection Berlin Friedrichstrasse

Dear Janet, Your kind review is greatly appreciated. It's wonderful to hear that you found our location convenient and that our cleanliness standards met your expectations. The staff will be thrilled to hear about your positive comments, a… Show more

Dear Bernd, Your feedback is highly valued and appreciated. It's delightful to hear that you found our rooms clean and comfortable, and that you enjoyed our bar and restaurant area. Our staff always strive to provide the best service to our guests, and they will be thrilled to know that they made your experience enjoyable. Our prime location is indeed a favorite among many of our guests, and we're pleased to know that you too found it advantageous. On a different note, we are sorry to hear about the issue with the safe in your room. Providing a seamless stay for our guests is our goal, and we regret any inconvenience you experienced. Your comments have been taken note of and will be used to help improve our services. Once again, thanks for your feedback and we hope to have the opportunity to welcome you back in the future. Best Regards. DAVID RICKERSON-SEIDEL Guest Relation Manager NH Collection Berlin Friedrichstrasse

Dear Bernd, Your feedback is highly valued and appreciated. It's delightful to hear that you found our rooms clean and comfortable, and that you enjoyed our bar and restaurant area. Our staff always strive to provide the best service to ou… Show more

Dear EnginCaglav, Your valuable comments on your recent stay with us are much appreciated. It is delightful to know that our strategic location and cleanliness were to your liking. Moreover, the fact that you enjoyed our breakfast offerings is a testament to our commitment to deliver quality services. However, it is with regret to learn about the inconvenience you faced during the check-in process. As a hotel, we aim to ensure that all our guests are treated with utmost respect and professionalism, and we're sorry that in this case, we fell short of our high standards. Your feedback is crucial in helping us improve; it serves as a reminder that there's always room for betterment in the service we provide. We hope this experience will not deter you from choosing us again in the future. We look forward to welcoming you back for a more seamless experience. Best Regards. TANJA HOFFMANN Assistant Guest Relations Manager NH Collection Berlin Friedrichstrasse

Dear EnginCaglav, Your valuable comments on your recent stay with us are much appreciated. It is delightful to know that our strategic location and cleanliness were to your liking. Moreover, the fact that you enjoyed our breakfast offering… Show more

Dear Amanda, We're pleased to hear that our location and amenities were convenient for your needs. It's delightful to know that you appreciated the aesthetic of our lobby area and found our hairdryer useful. On the other hand, we're sorry to hear about the issues you had with the bed and towels. It's crucial for us to make our guests' stay comfortable and we understand that these details matter. Please rest assured that your feedback is valued, as it helps us strive towards an ideal experience for all our guests. We hope to have the opportunity to serve you again soon. TANJA HOFFMANN Assistant Guest Relations Manager NH Collection Berlin Friedrichstrasse

Dear Amanda, We're pleased to hear that our location and amenities were convenient for your needs. It's delightful to know that you appreciated the aesthetic of our lobby area and found our hairdryer useful. On the other hand, we're sorr… Show more