Reviews of Novotel Karlsruhe City This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!
Festplatz 2, 76137 Karlsruhe, Germany
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThey have excellent services, I will come back again if I happen to be in Karlsruhe again.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Levani Chubinashvili Ass. Front Office Manager
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewVery delicious,good quality.
When you stay there why do you have to pay for the car parking, it should be including ton the price. We do not found enough shelf, cupboard to put the clouds.
Dear Guest, Thank you very much for your great review of our hotel! Regarding your comments about the garage: this is a public underground parking garage and does not belong to the hotel. We are very pleased to be able to offer our guests such ample parking. We hope to have the pleasure of welcoming your back soon, with best regards, Ria Knorr Rooms Division Manager
Dear Guest, Thank you very much for your great review of our hotel! Regarding your comments about the garage: this is a public underground parking garage and does not belong to the hotel. We are very pleased to be able to offer our guests s… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified review.
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Reviewed: 3 August 2025 · Stayed in May 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThe location
The bed was not comfortable. The coffee machine did not work as well as the heater. However , they provided free of charge few items in the many bar which was nice gesture
Dear Guest, Thank you very much for taking the time to share your feedback with us. We were concerned to read that your room facilities did not meet your expectation. We regret, that we did not have the opportunity to address your concerns during your stay. We hope to have the pleasure of welcoming your back to the Novotel Kalsruhe City. Sincerely, Ria Knorr Team Novotel Karlsruhe City
Dear Guest, Thank you very much for taking the time to share your feedback with us. We were concerned to read that your room facilities did not meet your expectation. We regret, that we did not have the opportunity to address your concerns… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewFriendly staff and nice hotel, clean. Spacious garage.
Unconfortable bed, restaurant and bar closed due to lack of staff. Good but rather expensive breakfast.
Dear Guest, Thank you for taking the time to share your feedback with us. Our restaurant will reopen again next week. We are very happy about that. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ria Knorr Team Novotel Karlsruhe City
Dear Guest, Thank you for taking the time to share your feedback with us. Our restaurant will reopen again next week. We are very happy about that. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, R… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewRooms are full of light and nicely decorated.
No restaurant (apparently stuff shortage) so either dodgy kebab or a rather pricey (but excellent) Italian restaurant nearby. Overnight roadworks with very loud noise non stop!!! Aircon is off. It was very hot in the room and it was impossible to open the window because of the noise. Staff made no mention of the noise and did not try to find a room on the other side of the building. Lazy and not caring!!! Shower intensity was great but temperature was jumpy, so a bit uncomfortable. Beds are softer than in most hotels these days and I prefer the former style. No table in the room.
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewVery good location
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ria Knorr Team Novotel Karlsruhe City
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 April 2025 · Stayed in March 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewClean, good location, very helpful staff
No aircon in room, had to be moved, no restaurant, no atmosphere…very expensive