Reviews of Hotel Keil This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!
Marktstraße 23, 26382 Wilhelmshaven, Germany
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Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewVery friendly and welcoming staff. Very clean rooms. Great location. Quiet area.
Staff not always readily available. Phone number on front door was needed for initial access. Not very clear English instructions in the Room on the key policy for access into the hotel. Perhaps small note in the room explaining in English? Other than that initial issue the hotel was excellent. WiFi didn't work at all in the Room which needs to be sorted when it is used for everything these days. A nice place to stay and definitely stay there again but please sort the WiFi out. Very frustrating when trying to book train tickets etc
Reviewed: 5 February 2025 · Stayed in February 2025
Verified reviewlocated just few steps from Wilhelmshaven train central station. unique check in by using like puzzle solving before entering hotel. Hotel sent a secret code through email and how to use it. really it was unique. quite hotel and clean.
Reviewed: 12 December 2024 · Stayed in December 2024
Verified reviewDidn’t have it
The bed quilt was too small for a double bed and I suffered with the cold, no extra bedding in the room.
Reviewed: 29 July 2024 · Stayed in July 2024
Verified reviewReviewed: 30 June 2024 · Stayed in June 2024
Verified reviewVery comfortable room, comfortable bed, clean and polite staff. W-LAN was unstable and weak most of the time though..
Internet access wasn’t quite as good as expected.
Reviewed: 27 May 2024 · Stayed in April 2024
Verified reviewReviewed: 10 June 2023 · Stayed in June 2023
Verified reviewReviewed: 5 June 2023 · Stayed in May 2023
Verified reviewReviewed: 19 September 2022 · Stayed in August 2022
Verified reviewFirst and second floor hotel with compact but very clean and comfortable room overlooking one of the main pedestrian areas, although this was relatively quiet early in the week. Bathroom compact but fully equipped. Good continental breakfast with plenty of choice. Very prompt laundry service and staff very cheerful and willing. A few minutes' walk from the railway station.
Instructions on key retrieval required a couple of 'phone calls on arrival, but process was straightforward enough.