Reviews of KemptenCityHostPlus-Unterkunft Charme im Denkmal
11 Poststraße, 87439 Kempten, Germany

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Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewIt was clean, spacious, good choice for an overnight stay. Forgot my carger so the host was polite enough to open the doors for us after we already checked out. Was a bit tricky to use the locking mechanism "putting code" for entering the building or room but once you know it then it's easy n smooth.
Was quite warm the day we arrived so a fan or an air conditioner would've eased our stay even more.
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewNice big room with lots of space.
We booked for 5. 2 adults and 3 children. Unfortunately there were only sheets, pillows etc for 4 persons. The host was very helpful in trying to provide a solution, but the property could not accommodate 5. We were lucky that we had a sheet and pillow in our car and managed with that.
Reviewed: 13 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReasonably priced. There were 4 toilets & 2 showers to be shared with 9 rooms. Shared kitchen is along the corridor, a bit tight & small. The sister shared living property is better, newer, more spacious & better lay out (but with only one toilet for each gender).
No fan or aircon. Information said we can checked in at 3 pm but the self check in code was invalid until 4 pm. So, we wasted one hour unable to get in to the building.
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 May 2025 · Stayed in April 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewReviewed: 28 February 2025 · Stayed in January 2025
Verified reviewReviewed: 3 February 2025 · Stayed in January 2025
Verified reviewReviewed: 3 February 2025 · Stayed in January 2025
Verified reviewReviewed: 31 January 2025 · Stayed in January 2025
Verified reviewIt was not possible to open the door at our arrival. The host was not reachable by phone and we had to disturb the neighbors to open the door for us. We had to wait for more than 40 minutes to benlet inside
Reviewed: 23 January 2025 · Stayed in January 2025
Verified reviewReviewed: 9 January 2025 · Stayed in January 2025
Verified reviewReviewed: 17 December 2024 · Stayed in December 2024
Verified reviewReviewed: 14 December 2024 · Stayed in December 2024
Verified reviewReviewed: 1 December 2024 · Stayed in December 2024
Verified reviewNice and clean separate room with a shared bathroom and kitchen
Reviewed: 14 November 2024 · Stayed in November 2024
Verified reviewNothing very rude people !
They try to give me an 200 euro straffe for something a havent done , because like i told them i read the therms before checkin in , and they still say that i make things they are not true ( like i smoke in the comun bathroom and in not a smoker)