Opiniones del AMERON Bonn Hotel Königshof Esta es la clasificación por estrellas oficial que una tercera parte independiente, la Hotelstars Union, ha otorgado al alojamiento. Para ello, se compara el alojamiento con los estándares del sector y se puntúa en base al precio, las instalaciones y los servicios que ofrece. ¡Usa la clasificación por estrellas para elegir tu estancia!

Dear guest, thank you very much for your wonderful feedback – we are delighted to know that you enjoyed everything about your stay in Bonn! We regret that we were not able to accommodate a late check-out on this occasion and appreciate your understanding. We hope to welcome you back soon for another great experience. Best regards, Florian Pick General Manager

Dear guest, thank you very much for your wonderful feedback – we are delighted to know that you enjoyed everything about your stay in Bonn! We regret that we were not able to accommodate a late check-out on this occasion and appreciate you… Mostrar más

Dear Cintia, thank you very much for your detailed feedback and for highlighting so many positive aspects of your stay, such as our spacious rooms, comfortable beds, well-equipped bathrooms, and the beautiful breakfast terrace overlooking the river. We are delighted you enjoyed the location and amenities. We appreciate your comments regarding the breakfast selection and the elevators, and we will take them into consideration for future improvements. Please note that bathrobes and slippers are available free of charge at the reception upon request — our team is always happy to provide them. We hope to welcome you back to Bonn again soon. Best regards, Sandra Simon Executive General Manager

Dear Cintia, thank you very much for your detailed feedback and for highlighting so many positive aspects of your stay, such as our spacious rooms, comfortable beds, well-equipped bathrooms, and the beautiful breakfast terrace overlooking t… Mostrar más

Dear Mar, thank you very much for your positive review! We're delighted to hear that you enjoyed our location, the rooms, the cleanliness, and our restaurant. We hope to welcome you back again soon! Warm regards, Sandra Simon Executive General Manager

Dear Mar, thank you very much for your positive review! We're delighted to hear that you enjoyed our location, the rooms, the cleanliness, and our restaurant. We hope to welcome you back again soon! Warm regards, Sandra Simon Executive Ge… Mostrar más

Dear Silvia, thank you for your feedback. We’re pleased to hear that you enjoyed our location and truly appreciate you taking the time to share your experience. We regret to learn that some aspects of your stay did not meet your expectations. Please accept our sincere apologies for any unfriendliness you encountered from our staff—we will follow up internally, as professional and courteous service is very important to us. We’re also sorry to hear that the Wi-Fi in your room did not function properly. Our technical team has been informed to investigate and resolve any connectivity issues as a matter of priority. Regarding room cleaning: as part of our sustainability efforts, we have adjusted our cleaning process for stayover rooms. To conserve resources and reduce environmental impact, we only clean rooms upon request. This information is communicated in-room, but we understand it may not have been sufficiently clear. Thank you again for your honest feedback—it helps us to improve, and we hope to welcome you back in the future for a better experience. Best regards, Sandra Simon Assistant General Manager

Dear Silvia, thank you for your feedback. We’re pleased to hear that you enjoyed our location and truly appreciate you taking the time to share your experience. We regret to learn that some aspects of your stay did not meet your expectation… Mostrar más

Dear Patricia, thank you for sharing your feedback with us. We're very pleased to hear that you enjoyed our terrace and its wonderful view of the Rhine – it's one of our favorite features as well. We’re sorry to hear that your experience with the dining and bar options did not meet your expectations. Please allow us to clarify a few points: Due to structural limitations of the building, we unfortunately do not have the space to accommodate a separate bar area with a view. Our current bar is located in the restaurant, and while it may not offer river views, we aim to provide a cozy and welcoming atmosphere. In addition, we only offer terrace service when the weather allows. On cooler or unsettled days, we are unfortunately unable to provide full service outdoors for the comfort of our guests and staff. Your comments are greatly appreciated and will help us continue to improve. We hope to welcome you back in the future and provide an even more enjoyable experience. Best regards, Sandra Simon Assistant General Manager

Dear Patricia, thank you for sharing your feedback with us. We're very pleased to hear that you enjoyed our terrace and its wonderful view of the Rhine – it's one of our favorite features as well. We’re sorry to hear that your experience wi… Mostrar más

Dear Aranzazu, thank you very much for your great review! We are delighted to hear that you appreciated our unbeatable location, the comfort of your room, and the attentiveness of our staff. Thank you also for your helpful feedback regarding the TV channels. We understand your suggestion and will look into how we can improve the selection for our international guests. We hope to welcome you back soon! Best regards, Sandra Simon Assistant General Manager

Dear Aranzazu, thank you very much for your great review! We are delighted to hear that you appreciated our unbeatable location, the comfort of your room, and the attentiveness of our staff. Thank you also for your helpful feedback regardi… Mostrar más

Estimado huésped, ¡Muchas gracias por su amable valoración! Nos alegra mucho saber que disfrutó de nuestro desayuno, la excelente ubicación y especialmente la amabilidad de nuestro personal. Esperamos recibirle nuevamente en nuestro hotel muy pronto. Un cordial saludo, Florian Pick General Manager

Estimado huésped, ¡Muchas gracias por su amable valoración! Nos alegra mucho saber que disfrutó de nuestro desayuno, la excelente ubicación y especialmente la amabilidad de nuestro personal. Esperamos recibirle nuevamente en nuestro hotel … Mostrar más

Dear Karen, thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us and were able to take in the incredible views of the Rhine. It's great to know that our location and service made your weekend special. We’ll be sure to pass your kind words on to our team – they’ll be delighted! We're also glad you made the most of the bicycles and had a memorable afternoon. We would love to welcome you back anytime! Warm regards, Sandra Assistant General Manager

Dear Karen, thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us and were able to take in the incredible views of the Rhine. It's great to know that our location and service made your weeke… Mostrar más

Estimado huésped, ¡Gracias por compartir su reseña! Nos alegra que le haya gustado nuestra ubicación, la tranquilidad, la limpieza y el asesoramiento. Nos esforzamos por brindar un ambiente tranquilo y un servicio de calidad para que nuestros huéspedes se sientan como en casa. Esperamos darle la bienvenida nuevamente en su próxima visita. ¡Gracias por elegirnos! Florian Pick General Manager

Estimado huésped, ¡Gracias por compartir su reseña! Nos alegra que le haya gustado nuestra ubicación, la tranquilidad, la limpieza y el asesoramiento. Nos esforzamos por brindar un ambiente tranquilo y un servicio de calidad para que nuest… Mostrar más

Estimado Armando, agradecemos que haya compartido su opinión con nosotros. Estamos contentos de saber que valoró la ubicación de nuestro establecimiento. Lamentamos que el diseño del baño con vidrio no haya sido adecuado para su viaje en familia. Entendemos que las preferencias varían de un huésped a otro, y tomamos en cuenta sus comentarios. En el futuro, podríamos ofrecer opciones de habitaciones con baños que brinden mayor privacidad si lo prefiere para su próximo viaje en familia. Su retroalimentación es importante para nosotros y nos ayuda a mejorar nuestros servicios. Esperamos tener la oportunidad de recibirlo nuevamente en el futuro y brindarle una experiencia que se adapte mejor a sus necesidades. Gracias por su tiempo y por elegir nuestro establecimiento. Atentamente, Florian Pick General Manager

Estimado Armando, agradecemos que haya compartido su opinión con nosotros. Estamos contentos de saber que valoró la ubicación de nuestro establecimiento. Lamentamos que el diseño del baño con vidrio no haya sido adecuado para su viaje en … Mostrar más

Dear Christina, thank you very much for your review and for taking the time writing down your experience! We are sorry to hear that you got a wrong description of our Vitality Spa. Our Vitality Spa is equipped with sports machines, two sauna and a relaxing area. It would be a pleasure to welcoming you back soon again! Best regards, Sandra Simon Assistant General Manager

Dear Christina, thank you very much for your review and for taking the time writing down your experience! We are sorry to hear that you got a wrong description of our Vitality Spa. Our Vitality Spa is equipped with sports machines, two saun… Mostrar más

Querido invitado, Gracias por tomarse el tiempo para compartir su experiencia en nuestro alojamiento. Nos complace que le haya gustado la ubicación en el Rin y la excelente vista. El entorno pintoresco y el tráfico fluvial proporcionan un ambiente maravilloso. Lamentamos que haya sentido que nuestro alojamiento estaba un poco desactualizado. Tomamos en serio sus comentarios y consideraremos cómo podemos mejorar nuestras instalaciones para aumentar la comodidad de nuestros huéspedes. También lamentamos que el servicio no haya estado a la altura de sus expectativas. Sus comentarios serán discutidos con nuestro equipo para asegurar que nuestros huéspedes siempre reciban un servicio amable y atento. Nos alegra saber que le ayudaron a transportar su equipaje. Estamos orgullosos de nuestro equipo y nos aseguraremos de transmitirles su reconocimiento. En cuanto a los ascensores y wifi, le pedimos disculpas por las molestias que le haya causado. Abordaremos estos problemas de inmediato y nos aseguraremos de que se resuelvan para que nuestros huéspedes tengan una estancia tranquila. Esperamos que vuelva a visitarnos en el futuro y que podamos demostrarle que hemos aprendido de sus comentarios. Gracias por su calificación y sus comentarios constructivos. Atentamente, Florian Pick General Manager

Querido invitado, Gracias por tomarse el tiempo para compartir su experiencia en nuestro alojamiento. Nos complace que le haya gustado la ubicación en el Rin y la excelente vista. El entorno pintoresco y el tráfico fluvial proporcionan un … Mostrar más

Estimado huésped, gracias por su revisión. También su referencia al ascensor; Aquí la antigüedad del hotel y también el hecho de que el garaje pertenezca a la casa de los residentes y no al hotel nos permite encontrar una mejor solución. Saludos amables, Florian Pick Hotel Director

Estimado huésped, gracias por su revisión. También su referencia al ascensor; Aquí la antigüedad del hotel y también el hecho de que el garaje pertenezca a la casa de los residentes y no al hotel nos permite encontrar una mejor solución. Sa… Mostrar más