Pröbstener Str. 23, 87637 Eisenberg, Germany
#4 of 9 hotels in Eisenberg
Guests' ChoiceBased on 25 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
8.7
Facilities
8.8
Staff
9.1
Value for money
7.9
Free WiFi
8.5
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Showing 1 – 25
Reviewed: 12 August 2025
Tom
United KingdomThe surprise supplemental fee for our (teen-aged) children could have been communicated when we confirmed the booking. If I missed the communication about this, then I'd put in a request for the process to be reviewed. I thought the price quoted for five guests, two rooms was what we'd pay (not including dinners, drinks etc). I have to stress we didn't resent paying the additional bill as our stay exceeded our expectations. It just came as a surprise.
Very comfortable, spacious and delivered what it said it would. Even though the weather wasn't great, we had an amazing time. And the advice and suggestions from the hotel staff was invaluable.
Stayed in July 2025
Reviewed: 26 June 2025
Peter
GermanyEverything was ideal, nothing to improve.
Location was outstanding with a beautiful view of the Alps.
Stayed in June 2025
Reviewed: 7 March 2025
Mauro_bighi
ItalyThe hotel is clean and very comfortable, it is offering several add-on services as swimming pool and SPA. Everything is well kept, and the staff is really taking care of their guests. The German restaurant is very good and offers large number of dishes, quality is amazing. The family room was very large with a separate room for child, there were also a sofa that helped to play UNO game in a comfortable manner.
Stayed in March 2025
Reviewed: 18 September 2024
Avraham
GermanyNADA !
Perfect accommodation! A large and well-designed room, a large balcony with a sunbed, two chairs and a table, a view of snowy mountains, a room equipped with modern and high-quality equipment, a large television, wall cabinets and separate toilets and a bathroom. It was excellent! An excellent breakfast with a rich menu and a selection of endless options with maximum freshness! Professional and fun SPA and massage services. The bottom line: complete disconnection from everyday life, rest and pure pleasure! It's a shame that it ended quickly, we'll be back soon!!
Stayed in September 2024
Reviewed: 2 September 2024
Julieta
GermanyMy only comment is that the sauna area was not working during out stay which was a shame as it was advertised in the listing, also the massage I wanted was not available because the staff was not working that day.
We had a wonderful stay! The staff is super friendly and helpful. The room is large and comfortable. The breakfast was great.
Stayed in August 2024
Reviewed: 9 August 2024
Fatema
GermanyPersonalized care and treatment of guests
Stayed in August 2024
Reviewed: 28 June 2024
Diana
United StatesMy mom is handicapped and requires a rollator to walk. The only way to get from the room to the restaurant, reception and pool was through a hallway with stairs, which made it a bit harder for us to get around. But this will not hold us back from returning.
The family room we had booked has two separate bedrooms which was perfect for what we needed. The beds are comfortable and our room had a seating area with with a couch and a table. Beautiful views from our bedroom and the surrounding area is very scenic and relaxing. We travelled with our small dog and everyone was very accommodating to make sure we have everything we needed. The breakfast was amazing with plenty of choices. I also enjoyed my massage very much after being on the road. We will definitely be back!
Stayed in June 2024
Reviewed: 23 June 2024
Mika
Finland----------------
breakfast was really good and room was really clean........... This hotel is one of the best hotel where i have been so i give 5 stars
Stayed in June 2024
Reviewed: 4 April 2023
Justina
United StatesThe bed was hard and uncomfortable. Bring your own pillow.
Loved the sauna and pool it was so peaceful.
Stayed in April 2023
Reviewed: 2 April 2023
Estel
South KoreaNone
Everything was perfect. Lovely view, kind staffs, restaurant and food were amazing. Very clean and well equipped. Best place for healing.
Stayed in April 2023
Reviewed: 15 November 2022
Briankristen
GermanyGreat location in Eisenberg. The hotel is modern and traditional being fully comfortable. All the staff were really nice.
Stayed in November 2022
Reviewed: 20 June 2024
Roxana
RomaniaThe restaurant is closed on Thursday,they should wright this when you book. Very simple menu,only 2 or 3 choices of food. Personal friendly but unable to help in looking for a restaurant in the area ehere you can eat. A 3 stars hotel at maximum.Will not stay again. Much better options in the area.
Stayed in June 2024
Reviewed: 12 June 2024
Ethel
United KingdomIt was difficult for me when I checked in as their was a slight disagreement with myself and reception staff. The staff at reception can speak a little English but limited. It was hard to discuss with her my room reservation as she keeps saying that i reserved one room for 4 adults and one room for 2 adults and a baby. Whilst my booking says 1 family room for 4 adults and 1 Family Suite room for 3 adults and a 0 y.o baby. She keeps insisting that it’s not what their system reflects. When i showed her my online booking, she finally agreed that i booked for 7 adults and a baby. It was an awkward start for us as no apologies was offered. When we arrived in the family room, there was no complimentary bottle of water and only 2 room slippers instead of 4, 2 small bottle of conditioner in shower room instead of 4. The feather pillows in the room collapses because they are so thin. So we rolled one of our duvet to reinforce our pillow. On the other hand, we appreciate the small bottle of complimentary merlot, good breakfast and tasty food in the restaurant. Restaurant is a bit pricey though. The scenery around the hotel is very good! Free use of swimming pool and sauna is a bonus, and that complimented our stay, so overall, we had enjoyed our stay.
Very good. A lot of selection. There was lacto-free milk available when i asked.
Stayed in June 2024
Reviewed: 14 August 2023
Jeroen
Belgiumit is a bit high priced and quite remote. nothing in the surroundings (villages , restaurant)
friendly people, excellent wellness and restaurant, nice rooms and countryside location
Stayed in July 2023
Reviewed: 27 August 2025
Kirsten
United KingdomThere are no comments available for this review
Stayed in July 2025
Reviewed: 22 July 2025
Diana
United StatesThere are no comments available for this review
Stayed in June 2025
Reviewed: 13 May 2025
Jonathan
GermanyThere are no comments available for this review
Stayed in May 2025
Reviewed: 10 November 2024
Manuel
GermanyThere are no comments available for this review
Stayed in November 2024
Reviewed: 3 November 2024
Daniel
United StatesThere are no comments available for this review
Stayed in October 2024
Reviewed: 31 May 2024
Max_wp
GermanyThere are no comments available for this review
Stayed in May 2024
Reviewed: 30 July 2023
Ovidiu
GermanyThere are no comments available for this review
Stayed in July 2023
Reviewed: 7 May 2023
Lucia
United KingdomThere are no comments available for this review
Stayed in May 2023
Reviewed: 19 October 2022
Dr
GermanyThere are no comments available for this review
Stayed in October 2022
Reviewed: 2 July 2025
Venkata
United StatesThere are no comments available for this review
Stayed in June 2025
Showing 1 – 25
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