Hodnocení – Leonardo Hotel & Residenz Muenchen Tato klasifikace je založena na tom, jak ubytování odpovídá standardům cestovního průmyslu týkajícím se ceny, zařízení a nabízených služeb a vychází z uvážení samotného ubytování. Zkuste si najít ubytování podle této klasifikace!

Dear Markéta, Thank you for your kind feedback! We’re happy to hear you enjoyed our convenient location, easy metro access, and garage facilities. We hope to welcome you back again soon! Best regards - Melanie Brandenburger / Cluster Guest Relations Manager

Dear Markéta, Thank you for your kind feedback! We’re happy to hear you enjoyed our convenient location, easy metro access, and garage facilities. We hope to welcome you back again soon! Best regards - Melanie Brandenburger / Cluster Gu… Zobrazit více

Dear Roman, We’re happy to hear that you enjoyed our breakfast — we always strive to offer our guests a great start to the day. Regarding the room size: triple rooms can indeed feel more compact depending on the layout. We appreciate your understanding and hope it was still comfortable for your stay. We’d be delighted to welcome you again on your next visit! Best regards - Melanie Brandenburger / Cluster Guest Relations Manager

Dear Roman, We’re happy to hear that you enjoyed our breakfast — we always strive to offer our guests a great start to the day. Regarding the room size: triple rooms can indeed feel more compact depending on the layout. We appreciate your u… Zobrazit více

Dear Alexandra, Thank you very much for your kind words about our staff and breakfast — we’re delighted you enjoyed them! Regarding the hair care product, our showers are equipped with high-quality 3-in-1 products (shampoo, conditioner, and body wash combined). We hope this provides a convenient and pleasant experience. We look forward to welcoming you again soon! Best regards - Melanie Brandenburger / Cluster Guest Relations Manager

Dear Alexandra, Thank you very much for your kind words about our staff and breakfast — we’re delighted you enjoyed them! Regarding the hair care product, our showers are equipped with high-quality 3-in-1 products (shampoo, conditioner, and… Zobrazit více

Dear Marian, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed your stay with us and especially appreciated our convenient location, just a short walk from the metro. It’s great to know you found the breakfast delicious and plentiful – and that the room amenities like the coffee machine, fridge, and tea-making facilities added to your comfort. We’re also glad you had the chance to relax on the balcony in the evening – it’s a guest favorite, and we’re happy you enjoyed it too. We truly appreciate your kind words and hope to welcome you back again soon! Warm regards - Melanie Brandenburger / Cluster Guest Relations Manager

Dear Marian, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed your stay with us and especially appreciated our convenient location, just a short walk from the metro. It’s great to know you found the br… Zobrazit více

Dear Zdenka, Thank you for your wonderful review! We’re so glad to hear that you enjoyed our rich breakfast, the large selection, and the peaceful location. It's great to know that your stay was pleasant, and we truly appreciate your kind feedback. We hope to welcome you back soon for another enjoyable stay. Best regards - Melanie Brandenburger / Cluster Guest Relation Manager

Dear Zdenka, Thank you for your wonderful review! We’re so glad to hear that you enjoyed our rich breakfast, the large selection, and the peaceful location. It's great to know that your stay was pleasant, and we truly appreciate your ki… Zobrazit více

Dear Lavička, Thank you for your kind review! We're glad to hear you enjoyed the cleanliness, great breakfast, and the sauna during your stay. We appreciate your tips about the parking and fitness center as well, which will surely be helpful for future guests. We are pleased to inform you that our guests have access to our own underground car park with direct access to the hotel (€ 19.00 per day). If you have any questions, our team will be happy to help you at any time. Thank you for recommending us, and we hope to welcome you back soon! Best regards - Melanie Brandenburger / Cluster Guest Relation Manager

Dear Lavička, Thank you for your kind review! We're glad to hear you enjoyed the cleanliness, great breakfast, and the sauna during your stay. We appreciate your tips about the parking and fitness center as well, which will surely be he… Zobrazit více

Dear Martin, Thank you very much for your detailed feedback! We are thrilled to hear that you enjoyed the clean, spacious rooms, our friendly staff, and the quiet location close to public transport. It’s great to know that you appreciated the coffee machine in the room as well. We apologize for the confusion regarding the payment process at check-out. We understand how this could have been unsettling, and we appreciate your patience in clarifying the situation. We will ensure that our payment procedures are explained more clearly in the future to avoid any misunderstandings. We would be delighted to welcome you back anytime and wish you all the best until then. Best regards - Melanie Brandenburger / Cluster Guest Relation Manager

Dear Martin, Thank you very much for your detailed feedback! We are thrilled to hear that you enjoyed the clean, spacious rooms, our friendly staff, and the quiet location close to public transport. It’s great to know that you appreciated t… Zobrazit více

Dear Jan, Thank you so much for your kind feedback! We’re delighted to hear that you were pleased with the helpfulness of our staff, the cleanliness of the rooms, and the variety of the breakfast. It’s wonderful to know that your stay met your expectations. We look forward to welcoming you back for another perfect stay and wish you all the best. Best regards - Melanie Brandenburger / Cluster Guest Relation Manager

Dear Jan, Thank you so much for your kind feedback! We’re delighted to hear that you were pleased with the helpfulness of our staff, the cleanliness of the rooms, and the variety of the breakfast. It’s wonderful to know that your stay met y… Zobrazit více

Dear Zdeňka, Dear valued guest, Firstly, I would like to express my gratitude for choosing our hotel for your stay and for sharing your experience with us. It is indeed a pleasure to learn that you appreciated our serene environment and found our breakfast appealing. We always strive to offer the best services and amenities to ensure that our guests have a memorable stay. However, I regret to hear about the inconveniences you faced with the payment process. It is certainly not the kind of experience we want our esteemed guests to have. It's unfortunate that there has been confusion and delay with the refund process. Please allow me to clarify, our hotel's policy is to ensure a secure booking, hence, a pre-authorization is usually done which should ideally be released upon your check-out. It seems there may have been some misunderstanding or error in this case. What I can tell you for sure is that the reserved amount has been automatically released by us and we no longer have access to it. However, it may take a few days until the money is available to you again. However, this depends on your bank and we have no influence over this. Once again, I deeply apologize for the inconveniences this situation has caused and I truly hope this incident will not deter you from choosing our hotel in the future. We value your patronage and your feedback is important to us, as it helps us improve our services and better cater to the needs of our guests. Best regard - Melanie Brandenburger / Cluster Guest Relation Manager

Dear Zdeňka, Dear valued guest, Firstly, I would like to express my gratitude for choosing our hotel for your stay and for sharing your experience with us. It is indeed a pleasure to learn that you appreciated our serene environment and fou… Zobrazit více