Pleikartsförster Str. 101, 69124 Heidelberg, Germany
#64 of 83 hotels in Heidelberg
Guests' ChoiceBased on 761 hotel reviews
8.1Cleanliness
8.4
Comfort
8.3
Location
7.8
Facilities
8.0
Staff
9.0
Value for money
8.4
Free WiFi
8.5
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End of dialog contentReviewed: 1 September 2025
Anastasia
NetherlandsSome pieces of furniture are a bit outdated, but I didn’t mind so much. I’d rather have that, than a new style hotel where you can’t even open the windows.
Extremely kind and helpful stuff. Nice large rooms, and clean.
Stayed in August 2025
Reviewed: 28 August 2025
Alexander
Czech Republicwas clean, beautiful, breakfast perfect
Stayed in August 2025
Reviewed: 24 August 2025
Alan
United KingdomNo dinner served on Sundays.
Friendly staff.
Stayed in July 2025
Reviewed: 23 August 2025
Daan
NetherlandsVery average hotel, decent beds and a fast check-in/out procedure. Wouldn't stay here more than one night though.
Stayed in August 2025
Reviewed: 20 August 2025
Olga
NetherlandsThere was a small fridge in the room which was very useful. It was not cooling enough.
Very friendly personnel, very good breakfast, car parking place on the hotel territory (for extra fee)
Stayed in July 2025
Reviewed: 20 August 2025
Staceyannbubi
SwitzerlandThe cooked ham at breakfast was tough (bit over-cooked) every day. The entire hotel was extreemly extreemly hot - no air circulation in common areas - especially when stepping-out of the lift to the room floor - it was unbearable.
Easy to find.
Stayed in August 2025
Reviewed: 18 August 2025
Jörn
NetherlandsWe could have known upfront, so not persé critic to the hotel. But we hoped to be closer to the city. But with the bus (5min walk) we could buy for 12€ a family ticket for the day.
fine rooms, and price wise good. Breakfast was great and we had a good stay here. Good service via the receptionist.
Stayed in August 2025
Reviewed: 16 August 2025
Anne
United KingdomThe air conditioning struggled in the extreme heat and the room wasn’t as cool as it should of been with air con on. We have stayed here before and it was fine I put it down to the blistering heat. Breakfast items were replaced when finished but you had to wait so if rolls ran out or something else there was a scramble when it was replenished, this wasn’t a staff issue as the breakfast staff were always busy more a volume of quests.
The location is good as it is not far from the motorway, the rooms are large and the beds are comfortable, the breakfast had a variety of choice and was lovely. The hotel accepts dogs which is a bonus and there is car parking on site.The staff were very friendly and helpful and polite.
Stayed in August 2025
Reviewed: 14 August 2025
Ming
United Statesthe room is very clean; the hotel is about 15 minutes' drive to the old town. the breakfast is good. Like the staffs.
Stayed in August 2025
Reviewed: 11 August 2025
Priscilla
NetherlandsExpensive if you bring a pet - €15. Most expensive we had so far.
Clean, good beds, friendly staff, lots of parking space, good breakfast.
Stayed in August 2025
Reviewed: 9 August 2025
Karla
AustriaThat the parking costs extra…
Price and location ratio
Stayed in July 2025
Reviewed: 9 August 2025
Karen
SwitzerlandWe came for concerts in the Schwetzingen castle and the location was ideal to get there. Free Parking. Friendly staff. Would stay here again .
Stayed in August 2025
Reviewed: 9 August 2025
Gayathri
United KingdomRooms smelt of cigarette smoke.
We would go there again. Helpful staff. Very good sized rooms, location and facilities. Wish we had more time at the hotel to use sauna and gym. We walked to the centre of Heidelberg (1hour) but could have taken the bus as was nearby.
Stayed in August 2025
Reviewed: 6 August 2025
Anke
BelgiumA bit far from the city center. You would need to take your car or public transport. As it is a busy road, travel time to the city can take quite long. The hotel is really big and it was hard to find our room as the room number signs are a bit confusing. Other than that, nothing bad to say about this place!
Nice hotel that can use a bit of an upgrade. The rooms are big and spacious, and the beds are huge and comfortable. The rooms are cleaned well and the staff was very friendly.
Stayed in July 2025
Reviewed: 3 August 2025
U37285
BelgiumLocation on edge of town but parking available in city center.
Parking on site. Good choice of breakfast especially for the price. Rooms are Fine with tea/coffee in the room. Good calue for money.
Stayed in July 2025
Reviewed: 3 August 2025
Yana
BelgiumNice and clean room. Good breakfast.
Stayed in August 2025
Reviewed: 1 August 2025
Pratibha
NetherlandsThe carpet looked very worn out with a few stains, bringing the whole room’s experience down. We requested for a double, got a twin room. When we used the bath tub (for my child), there was leakage that made the bathroom floor wet. Luckily this was right before check out.
It was pet-friendly. The location allowed parking on site for a charge and had access to public transport. Tea/coffee maker in the room. Breakfast was very convenient. Bed was comfortable. Amazing staff.
Stayed in July 2025
Reviewed: 28 July 2025
Mark
NetherlandsCheck the room before on the coffeemaker.
breakfest was good, enough choices room, door needed some maintenance. Coffeemaker missed the water container (was solved by reception) bed, was comfortable.
Stayed in July 2025
Reviewed: 28 July 2025
Jimmy
Costa RicaThere was an alarm at 11pm. We all had to evacuate, nobody told us what was going on and we had to stay outside for a long time not knowing what happened. Because I was sleeping and had to get out of the hotel, I got sick. At least they could’ve compensated us with a free breakfast for the disturbance but nothing happened
Stayed in July 2025
Reviewed: 25 July 2025
Shahar
Israellocation quite far from city asking 8 euro for parking in the end of the city -not reasonable
food, staff, room
Stayed in July 2025
Reviewed: 24 July 2025
Svetlana
EstoniaParking place too small, we had to find another.
Stayed in July 2025
Reviewed: 23 July 2025
Ronald
United StatesNo power outlets near the bed (we use sleep apnea masks).
location is excellent for our purposes. The breakfast was outstanding again (this was a return trip).
Stayed in July 2025
Reviewed: 21 July 2025
Peter
NetherlandsBit outdated (albeit clean). Could do with an upgrade.
Lovely staff. Comfortable rooms with perfect beds. Superb breakfast.
Stayed in July 2025
Reviewed: 10 July 2025
Walter
GermanyBathtub/shower inconvenient. Location quite a bit outside from everything.
Spacious and quiet room. Good breakfast. Friendly and helpful staff.
Stayed in July 2025
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