Reviews of Mauritzhof Hotel Münster This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!
Eisenbahnstraße 17, 48143 Münster, Germany
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewBeautiful surrounding and view. Very modernly furnished rooms, beautiful terrace. Overall a small green haven in the middle of the busy city.
Although I really like the rooms they could’ve been bigger especially for the deluxe rooms that were extra. The customer service could’ve been more top notch only with a few individuals, especially this is the only Marriott property in the area and many English speakers might be staying here.
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewCleanliness and design
Small room by road works opposite, and closest parking options changed in last year due to new building opposite
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewCentral location and friendly staff
View of a busy building site from the room, the room was too hot and aircon didn't seem to make much difference. The room was very dark with poor lighting (except in the lobby area) and very confusing switching system.
Dear Amanda, Thank you for taking the time to share your feedback. We're very pleased to hear that you appreciated our central location and the friendliness of our team. We’re sorry to hear that your room didn’t fully meet your expectations. The construction work nearby is unfortunately beyond our control, but we understand how it can impact the overall experience. Regarding the room temperature and lighting, we regret that this caused discomfort. Our air conditioning system is designed to adjust gradually, and we’re currently reviewing the lighting and switching system in our rooms to make it more intuitive for our guests. If you decide to visit us again, we’d be happy to assist you in selecting a quieter and brighter room to ensure a more pleasant stay. Warm regards, Your Mauritzhof team
Dear Amanda, Thank you for taking the time to share your feedback. We're very pleased to hear that you appreciated our central location and the friendliness of our team. We’re sorry to hear that your room didn’t fully meet your expect… Show more
Reviewed: 2 May 2025 · Stayed in April 2025
Verified reviewReviewed: 6 January 2025 · Stayed in January 2025
Verified reviewReviewed: 19 December 2024 · Stayed in December 2024
Verified reviewBeautiful hotel with very generous sized rooms. We only stayed one night but the room service was fantastic, the staff friendly, and the location great.
Parking was a bit of a hassle and we had to park about a 10 min walk away
Dear Georgina, Thank you so much for your kind feedback! We're thrilled to hear that you loved your stay with us and that you were happy with the room size, room service, our friendly staff, and the hotel's location. It's wonderful to know that you had such a positive experience overall! We do apologize for the inconvenience with parking. While we are centrally located, we understand that finding a convenient parking spot can sometimes be a challenge. We're actively looking into solutions to make parking easier for our guests. We truly appreciate your feedback and hope to welcome you back on your next visit to Münster. Please don’t hesitate to reach out if you need any assistance with parking or room preferences for future stays. Safe travels! kind regards your Mauritzhof Hotel Team
Dear Georgina, Thank you so much for your kind feedback! We're thrilled to hear that you loved your stay with us and that you were happy with the room size, room service, our friendly staff, and the hotel's location. It's wonderful to kno… Show more
Reviewed: 6 December 2024 · Stayed in December 2024
Verified reviewThe room and the staff.
Bad quality and overpriced breakfast.
Dear Aldo, Thank you for sharing your feedback. We’re glad to hear that you were satisfied with the room and our staff. However, we’re sorry to learn that the breakfast did not meet your expectations. We strive to offer a high-quality and enjoyable breakfast experience, and your comments will be shared with our team to help us improve. We hope you’ll consider staying with us again, and we look forward to welcoming you back in the future. kind regards your Mauritzhof Hotel
Dear Aldo, Thank you for sharing your feedback. We’re glad to hear that you were satisfied with the room and our staff. However, we’re sorry to learn that the breakfast did not meet your expectations. We strive to offer a high-quality and… Show more
Reviewed: 26 November 2024 · Stayed in November 2024
Verified reviewReviewed: 19 November 2024 · Stayed in November 2024
Verified reviewReviewed: 14 October 2024 · Stayed in October 2024
Verified reviewPerfect, clean, nice design and fab location
Dear Guest, Thank you for your amazing review! We're so glad to hear that you enjoyed our service, the design, and the fantastic location. It’s great to know we met your expectations, and we look forward to having you stay with us again in the future! Sincerely Your Mauritzhof Team
Dear Guest, Thank you for your amazing review! We're so glad to hear that you enjoyed our service, the design, and the fantastic location. It’s great to know we met your expectations, and we look forward to having you stay with us again in… Show more
Reviewed: 9 October 2024 · Stayed in September 2024
Verified reviewReviewed: 18 September 2024 · Stayed in September 2024
Verified reviewReviewed: 29 July 2024 · Stayed in July 2024
Verified reviewReviewed: 19 July 2024 · Stayed in July 2024
Verified reviewModern & cosy
Dear Manoj, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and the cozy amtmosphere and hope to see you again very soon. Sincerely Your Mauritzhof Hotel Team
Reviewed: 16 July 2024 · Stayed in July 2024
Verified reviewReviewed: 29 June 2024 · Stayed in June 2024
Verified reviewI really liked the bed and the duvet. While the hotel is located on a busy street, noise isolation in the room is splendid. In the garden there is a place where you can get food and drinks and where they had created a "Biergarten", in which people could watch one of the games of the European Championship (football), which was really nice. The hotel is within walking distance of the old city center of Münster.
Parking is across the street (paying, but as in most places in Germany one's non-German debit card is not accepted, which is annoying).
Dear Henk, thank you very much for your kind review. We are very happy that you have enjoyed your stay with us and liked the hotels location as well as our beds. We would be delighted to welcome you back again soon and remain with kind regards from Münster Your Mauritzhof Hotel Team
Dear Henk, thank you very much for your kind review. We are very happy that you have enjoyed your stay with us and liked the hotels location as well as our beds. We would be delighted to welcome you back again soon and remain with kind r… Show more
Reviewed: 28 June 2024 · Stayed in June 2024
Verified reviewReviewed: 17 June 2024 · Stayed in June 2024
Verified reviewLocation
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Your Mauritzhof Team
Reviewed: 8 June 2024 · Stayed in June 2024
Verified reviewGood location
No car park although I had applied the filter for car parking on Booking
Dear John, Thank you very much for your kind review. We are very happy that you have enjoyed your stay with us and the nice city of Münster. We are very sorry that you were dissappointed by our hotel restaurant. Gladly let us know what we can improve so we can do it better next time. Unfortunately our hotel does not have its own parking, so we have to rely on the public parking spaces near the hotel. We are very sorry that the information on booking was missleading. We hope to welcome you to Münster again soon and remain with kind regards Your Mauritzhof Hotel Team
Dear John, Thank you very much for your kind review. We are very happy that you have enjoyed your stay with us and the nice city of Münster. We are very sorry that you were dissappointed by our hotel restaurant. Gladly let us know what we … Show more
Reviewed: 15 May 2024 · Stayed in March 2024
Verified reviewReviewed: 8 May 2024 · Stayed in April 2024
Verified reviewReviewed: 12 April 2024 · Stayed in April 2024
Verified reviewModern clean property with stylish rooms
The images on the website do not represent the rooms you actually book. I felt very mislead by the property as different images of higher room categories are attached to smaller rooms
Dear Hendrik, Thank you for your kind review of our hotel. We are very glad that you enjoyed your stay wit us. We are particularly happy that you liked the rooms as well as our clean property. We are very sorry that you felt mislead by the pictures on our website, it is our goal to make our guests feel comfortable and cared for, and we regret that in this case we were unable to meet your expectations. We want to reassure you that we are working to improve our services and your feedback plays a valuable role in this. We would be delighted to see you again very soon. Sincerely Your Mauritzhof hotel team
Dear Hendrik, Thank you for your kind review of our hotel. We are very glad that you enjoyed your stay wit us. We are particularly happy that you liked the rooms as well as our clean property. We are very sorry that you felt mislead by th… Show more
Reviewed: 19 February 2024 · Stayed in February 2024
Verified reviewHotelbar war top!
Dear guest, thank you very much for your feedback! We are very pleased that you enjoyed our hotel bar so much. We attach great importance to a pleasant atmosphere and it's great to hear that you enjoyed your visit there. We hope to welcome you again during your next stay! Yours sincerely, Your Mauritzhof Team
Dear guest, thank you very much for your feedback! We are very pleased that you enjoyed our hotel bar so much. We attach great importance to a pleasant atmosphere and it's great to hear that you enjoyed your visit there. We hope to welc… Show more
Reviewed: 4 February 2024 · Stayed in January 2024
Verified reviewDesign
No water pressure, difficult to have proper shower!
Dear Bonnie, thank you for taking the time to share your feedback. We are glad to hear that you enjoyed the design of our hotel. However, we are truly sorry to hear about the issue with the water pressure during your shower. This is certainly not the experience we aim to provide. We will investigate this matter to ensure it is addressed promptly. We hope to have the opportunity to welcome you back and provide a more comfortable experience in the future. kind regards your Mauritzhof Hotel Team
Dear Bonnie, thank you for taking the time to share your feedback. We are glad to hear that you enjoyed the design of our hotel. However, we are truly sorry to hear about the issue with the water pressure during your shower. This is certa… Show more