Reviews of Maximilian Hotel & Apartments Weil am Rhein / Basel This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!
Hauptstrasse 433, 79576 Weil am Rhein, Germany
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Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewNothing
The people that were working there weren't nice. I understand german and the lady behind the desk told her colleagues "well great now we have to clean another room" sarcastic and angry. Totally not friendly. The room was disgusting the sheets were dirty and i saw dirt everywhere. Also it took me 5 minutes yo get to my room from the reception it was so far and there were no good instructions where my room was.
Very respected guest, Thank you for your feedback. We regret to hear about your experience at our hotel. It's a shame that you found the service less than satisfactory and the cleanliness not up to standard. We understand your disappointment with the distance from the reception to your room. At Hotel Maximilian, we strive to provide a superior service experience for every customer and your feedback is very important to us. Kind regards, Stefan Falb Hotel Manager
Very respected guest, Thank you for your feedback. We regret to hear about your experience at our hotel. It's a shame that you found the service less than satisfactory and the cleanliness not up to standard. We understand your disappoi… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewvery good location, good staff
No A/C, room was at top floot at roof, it was very hot
Very respected guest, Thank you for your valuable feedback. We are pleased to know that you appreciated our location and staff at the Hotel Maximilian. We understand that the lack of air conditioning in your room made your stay less comfortable during the hot weather. We hope to have the opportunity to welcome you back in the future. Kind regards, Stefan Falb Hotel Manager
Very respected guest, Thank you for your valuable feedback. We are pleased to know that you appreciated our location and staff at the Hotel Maximilian. We understand that the lack of air conditioning in your room made your stay less comfor… Show more
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewLike a usual hotel from 90s
The room had no air conditioning. The room temperature was about 28 °C. A ventilator was available, and it helped a bit. With open window till mid night is noisy from trafic and tram. Parking is at floor 5, 6 in commercial center then you must go down with one elevator walk 2 min thru parking or commercial center and then you must take another elevator to reception at floor 6 and go down again by another stairs or elevator at room that is at floor 5.
Very respected guest, Thank you for your feedback. We understand that your experience with the room temperature and the parking situation did not meet your expectations. It's a shame that these issues affected your stay. We hope to have the opportunity to welcome you back to the Hotel Maximilian in the future. Kind regards, Stefan Falb Hotel Manager
Very respected guest, Thank you for your feedback. We understand that your experience with the room temperature and the parking situation did not meet your expectations. It's a shame that these issues affected your stay. We hope to hav… Show more
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewcheck-in took at least half an hour, really unclear what they we're doing because we booked in advance
Very respected guest, We appreciate your feedback and thank you for your patience during the check-in process. We understand that this experience was not up to your expectations and it's a shame that it caused you inconvenience. We hope to welcome you back to the Hotel Maximilian in the future. Kind regards, Stefan Falb Hotel Manager
Very respected guest, We appreciate your feedback and thank you for your patience during the check-in process. We understand that this experience was not up to your expectations and it's a shame that it caused you inconvenience. We hop… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewWe stayed one night, they forgot to make two beds, the cleaning lady entered the room without knocking at 8 am. This is outrageous.
Dear Guest, Your feedback is invaluable, and I regret to hear about the issues you faced during your stay at Hotel Maximilian. It is ideal that our guests experience a comfortable stay and I am sorry to hear about the inconvenience caused due to the oversight in preparing the beds and the early morning interruption. Rest assured, your comments have been noted, and we will certainly take steps to ensure that such experiences are not repeated. We believe in maintaining a level of professionalism and respect for our guests' privacy, and I am sorry if this was not reflected during your stay. We hope to have the opportunity to host you again and provide a better experience. Kind regards, Stefan Falb, Hotel Manager
Dear Guest, Your feedback is invaluable, and I regret to hear about the issues you faced during your stay at Hotel Maximilian. It is ideal that our guests experience a comfortable stay and I am sorry to hear about the inconvenience caused … Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe location is good
The room is too old and smelly
Dear Guest, We appreciate your comments about your stay at Hotel Maximilian. It's great to hear that our location met your expectations. We regret to learn, however, about your less than satisfactory experience with the room condition. Our aim is always to provide a pleasant and comfortable stay for our guests, and we're sorry if we fell short in this instance. Your feedback is invaluable in helping us continuously strive for improvement. Kind regards, Stefan Falb Hotel Manager
Dear Guest, We appreciate your comments about your stay at Hotel Maximilian. It's great to hear that our location met your expectations. We regret to learn, however, about your less than satisfactory experience with the room condition… Show more
Reviewed: 4 August 2025 · Stayed in June 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewLoved the room! Small, but all one would need. No AC, but fan provided enough to cool room down in the evenings.
Shower/tub was slippery with no mat in bottom
Very respected Guest, We're pleased to hear that you loved your room at the Hotel Maximilian. We understand that the shower situation was not ideal and we regret any inconvenience this may have caused. We hope to welcome you back in the future. Kind regards, Stefan Falb Hotel Manager
Very respected Guest, We're pleased to hear that you loved your room at the Hotel Maximilian. We understand that the shower situation was not ideal and we regret any inconvenience this may have caused. We hope to welcome you back in t… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewThe room was very well designed!!
Dear valued guest, It's wonderful to hear that you appreciated the design of our rooms at the Hotel Maximilian. We put a lot of thought into creating a comfortable and visually pleasing environment for our guests. We hope to welcome you back in the future. Kind regards, Stefan Falb Hotel Manager
Dear valued guest, It's wonderful to hear that you appreciated the design of our rooms at the Hotel Maximilian. We put a lot of thought into creating a comfortable and visually pleasing environment for our guests. We hope to welcome y… Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewDowntown area
Rooms didn’t have A/C, very hot and had 1 fan.
Very respected Guest, Thank you for taking the time to share your feedback. We are glad to hear you found our premises clean and our staff hospitable. We understand that the lack of air conditioning in the rooms might have caused some discomfort during your stay. We hope to have the opportunity to welcome you back to the Hotel Maximilian in the future. Kind regards, Stefan Falb Hotel Manager
Very respected Guest, Thank you for taking the time to share your feedback. We are glad to hear you found our premises clean and our staff hospitable. We understand that the lack of air conditioning in the rooms might have caused some disc… Show more
Reviewed: 12 June 2025 · Stayed in May 2025
Verified reviewReviewed: 8 June 2025 · Stayed in May 2025
Verified reviewLocation was great
Needed air con
Very respected Guest, Thank you for your feedback. We are delighted to hear that our location suited your needs. We understand that the absence of air conditioning might have impacted your comfort during your stay. We hope to welcome you back to the Hotel Maximilian in the future. Kind regards, Stefan Falb Hotel Manager
Very respected Guest, Thank you for your feedback. We are delighted to hear that our location suited your needs. We understand that the absence of air conditioning might have impacted your comfort during your stay. We hope to welcome you b… Show more
Reviewed: 5 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewVery good value for money
Dear guest, Thank you very much for your excellent review. We are delighted that you had such a positive experience during your stay at the Hotel Maximilian. We hope to welcome you again soon. Kind regards Stefan Falb Hotel Manager
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewVery large rooms which were clean and made up each day. Breakfast (€16 per day when booked in advance) was very good. Location a little industrial but a 10 min stroll across the bridge to France and a 2 min walk to the tram stop to Basel.
Not a negative exactly, but the location above a shopping centre is unusual!
Very respected Guest, Thank you very much for your feedback. We're glad to hear that you found our rooms to be clean, comfortable and spacious. We're also pleased that you enjoyed our breakfast selection and found our location convenient for your needs. We understand that our unique location above a shopping centre might be unusual but we hope it added to the unique experience we strive to offer at the Hotel Maximilian. We look forward to welcoming you back in the future. Kind regards, Stefan Falb Hotel Manager
Very respected Guest, Thank you very much for your feedback. We're glad to hear that you found our rooms to be clean, comfortable and spacious. We're also pleased that you enjoyed our breakfast selection and found our location conv… Show more
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewI liked the bathtub.
I didn't like the stark, unwelcoming building, the unfriendly staff or the very expensive breakfast.
Very respected Guest, Thank you for your feedback. We are glad to hear that you enjoyed the bathtub in your room. However, it's a shame that certain aspects of our service did not meet your expectations. We strive to provide a welcoming environment and value for money at the Hotel Maximilian. We hope that despite these issues, we will have the opportunity to welcome you back in the future. Kind regards, Stefan Falb Hotel Manager
Very respected Guest, Thank you for your feedback. We are glad to hear that you enjoyed the bathtub in your room. However, it's a shame that certain aspects of our service did not meet your expectations. We strive to provide a welcomin… Show more
Reviewed: 17 May 2025 · Stayed in April 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewThe location was good, close to shops, parks, transport and on the tri border. Small stove in the room, with some dishes and utensils, also a mini fridge with some drinks and chocolate.
We had to separate the beds to make 2 singles. The floor was dirty, bits of rubbish down the sides, under the bed and out the window ledge. One of the bed slats was broken underneath. No kettle. The toilet paper was a bit rough.
Very respected guest, Thank you for taking the time to share your feedback. We're pleased to hear that our location and amenities were convenient for you. We understand that the cleanliness and comfort of your room did not meet your expectations, and for that, we extend our sincere apologies. We appreciate your comments as they help us to improve our services. We hope to have the opportunity to welcome you back to the Hotel Maximilian. Kind regards, Stefan Falb Hotel Manager
Very respected guest, Thank you for taking the time to share your feedback. We're pleased to hear that our location and amenities were convenient for you. We understand that the cleanliness and comfort of your room did not meet your ex… Show more