Reviews of Mercure Hotel Saarbrücken City This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!
Hafenstrasse 8, 66111 Saarbrücken, Germany
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewEfficient and clean
The reception staff were indifferent and particularly the Restaurant manager was rude and dismissive- it seemed that they were doing us a favour to eat in their restaurant.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewEvery basic need was provider for.
Not applicable
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewCools and Clean Facilites
The breakfast buffet is very limited. However for quick breakfast suitable
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewWide room with plenty space. Small fridge included. good bed. Good staff in the desk.
Breakfast was horrible, and the waitress forgot about us. Then pretended not to know. Bathroom wasn't clean.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe service and rooms where amazing everything you would expect from Mercure
Had to find my own parking which wasn't too close
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewLocation and the view from my room. Special thanks to miss Viola at the reception, she was very helpful
Nothing
Reviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewEverything about my stay there was pretty much as I expected it would be. It was quite well situated, about a 10-to-15-minute walk from the station so even with luggage I could walk there. Some older or less able people wouldn't want to do that, but I'm not a great walker and I did. It was right on the riverbank which provided a nice place to stroll along when I got the chance. It had a midday check out time.
Nothing springs to mind.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewIt is very close to the centre and the pedestrian shopping area, easy to reach, rooms are comfortable.
Breakfast management is not optimal. Breakfast room too small, tyding of tables is too slow. Alos needs 1 or 2 automatic coffee machines to make service quicker and easier (instead of coffee cans)
Reviewed: 17 June 2025 · Stayed in May 2025
Verified reviewRoom and wifi fine.
Pillows terrible and made of foam that superheats your head at night. Breakfast lacks substance. Too complex (table service for some things).
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewGreat decor
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewProblems with finding hotel parking.
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewComfortable hotel in the centre of saarbrucken, we just stayed one night as a stop-over.
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewThe breakfast was the best we had on our trip!
The surrounding
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewGood hotel very good location good breakfast
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewLocation
It needs an overhaul …
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewExcellent location, a few minutes away from the highway and at walking distance from the city centre. My room was spacious and clean Check-in and check-out quick and efficient Great bonus: some free if charge parking spots at the hotel entrance
It’s a pity my room didn’t have a safe There was non complimentary water, which has become quite usual in hotels nowadays, and the only water bottle in the room is sold at 4.50€ for 0.5 l, way too much, honestly!
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 April 2025 · Stayed in April 2025
Verified reviewVery central location, next to shopping district and old town. Full English breakfast and complete bar with cocktails. Underground parking options on arrival. Very kind and welcoming staff. Could not have chosen a better hotel for our visit to Saarbrucken
Nothing not to like.
Reviewed: 29 March 2025 · Stayed in March 2025
Verified review