Recensioni su Mercure Hotel München Süd Messe Questa è la classificazione ufficiale della struttura, espressa in stelle e assegnata da un'autorità indipendente, l'HotelStars Union. Le strutture vengono valutate rispetto agli standard del settore e in base a prezzi, servizi e infrastrutture. Il numero di stelle può aiutarti a scegliere l'alloggio ideale per te!

Dear Giuseppe, Thank you for sharing your feedback with us. We sincerely apologize for the issues you experienced during your stay — particularly the incorrect room assignment and the problems with room access and housekeeping. This is certainly not the standard we strive to maintain, and we fully understand how unsettling and frustrating these situations must have been for you. Please rest assured that we are thoroughly investigating the incident with the room allocation and have already addressed this with our front desk team to ensure it does not happen again. Regarding the missed housekeeping, we will also review our service procedures to avoid any further inconsistencies. We deeply regret that your experience did not reflect the level of care and attention our guests deserve. We appreciate you bringing these matters to our attention, as they help us improve. Should you consider giving us another opportunity in the future, we would be grateful to welcome you back and provide the stay you should have received. Kind regards, Daniyil V. Vilenkin Front Office Manager

Dear Giuseppe, Thank you for sharing your feedback with us. We sincerely apologize for the issues you experienced during your stay — particularly the incorrect room assignment and the problems with room access and housekeeping. This is cer… Mostra altro

Dear Ricardo, Thank you so much for your wonderful review and perfect rating! We are thrilled to hear that everything was to your satisfaction and that you had a great stay with us. Your kind words mean a lot to our entire team. We look forward to welcoming you back on your next visit! Best regards, Daniyil V. Vilenkin Front Office ManagerDear Ricardo, Thank you so much for your wonderful review and perfect rating! We are thrilled to hear that everything was to your satisfaction and that you had a great stay with us. Your kind words mean a lot to our entire team. We look forward to welcoming you back on your next visit! Best regards, Daniyil V. Vilenkin Front Office Manager

Dear Ricardo, Thank you so much for your wonderful review and perfect rating! We are thrilled to hear that everything was to your satisfaction and that you had a great stay with us. Your kind words mean a lot to our entire team. We look f… Mostra altro

Thank you for sharing your feedback with us. We’re glad you found our location convenient and well connected to public transportation — it’s certainly one of the advantages our guests often appreciate. However, I’m truly sorry to hear about the discomfort you experienced during your stay, particularly with the presence of insects and the condition of the beds. This is not the standard we aim to provide, and I fully understand how these issues impacted your comfort. Please rest assured that we take pest control and guest comfort very seriously, and I will be following up with our housekeeping and maintenance teams to ensure these matters are addressed promptly. We truly value your feedback as it helps us improve. I hope we’ll have the opportunity to welcome you back and provide a much more pleasant experience in the future. Warm regards, Daniyil V. Vilenkin Front Office Manager

Thank you for sharing your feedback with us. We’re glad you found our location convenient and well connected to public transportation — it’s certainly one of the advantages our guests often appreciate. However, I’m truly sorry to hear abo… Mostra altro

Gentile Ospite, La ringraziamo per i suoi commenti. Siamo lieti che abbia apprezzato la colazione. Ci scusiamo per l'assenza del servizio ristorazione serale, e ci impegniamo a migliorare la comunicazione sui nostri servizi. Cordiali saluti, Daniyil V. Vilenkin Front Office Manager

Gentile Ospite, La ringraziamo per i suoi commenti. Siamo lieti che abbia apprezzato la colazione. Ci scusiamo per l'assenza del servizio ristorazione serale, e ci impegniamo a migliorare la comunicazione sui nostri servizi. Cordiali salu… Mostra altro

Dear Massimo, Thank you very much for your kind words about our staff and hotel. We’re delighted to hear you enjoyed the cosy atmosphere and found our amenities convenient. We’re also glad the location with the bus stop and free parking met your needs. We look forward to welcoming you back to Mercure Hotel München Süd Messe soon. Best regards, Daniyil V. Vilenkin Front Office Manager

Dear Massimo, Thank you very much for your kind words about our staff and hotel. We’re delighted to hear you enjoyed the cosy atmosphere and found our amenities convenient. We’re also glad the location with the bus stop and free parking m… Mostra altro

Dear Guest, Thank you for your feedback and for sharing your thoughts with us! We completely understand that pillow preferences can vary greatly from person to person, and we appreciate your understanding that this is a personal matter. We also appreciate your suggestion regarding the kettle socket placement. We will definitely take this into consideration to improve our guests’ comfort. Looking forward to welcoming you again soon! Best regards, Daniyil V. Vilenkin Front Office Manager

Dear Guest, Thank you for your feedback and for sharing your thoughts with us! We completely understand that pillow preferences can vary greatly from person to person, and we appreciate your understanding that this is a personal matter. W… Mostra altro