Σχόλια του Mercure Hotel Köln City Friesenstraße Αυτή είναι η επίσημη κατηγορία αστέρων που έχει αποδοθεί στο κατάλυμα από ανεξάρτητο τρίτο μέρος - την Hotelstars Union. Το κατάλυμα συγκρίνεται με βάση τα πρότυπα του κλάδου και αξιολογείται για την τιμή, τις παροχές και τις προσφερόμενες υπηρεσίες. Χρησιμοποιήστε την κατηγορία αστέρων για να επιλέξετε κατάλυμα!

Dear Theodoros, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our location and breakfast, and that you found our staff to be friendly. We regret that you were not satisfied with the size of the room and the bed. Your comments regarding the mattress and pillows are important to us, and we will use this information to improve our amenities. We apologize that we were unable to fulfill your request for a firmer and larger mattress. We hope that you will give us another chance in the future and stay with us again on your next visit to Cologne. We will do our best to make your stay more comfortable. Best regards, Andreas Wojtera Hotelmanager

Dear Theodoros, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our location and breakfast, and that you found our staff to be friendly. We regret that you were not satisfied with the … Εμφάνιση περισσότερων