Hodnocení – Mercure Hotel & Residenz Berlin Checkpoint Charlie Toto je oficiální počet hvězdiček, který byl ubytování udělen třetí stranou, Hotelstars Union, podle oficiální klasifikace. Ubytování bylo porovnáno se standardy cestovního průmyslu a klasifikováno na základě ceny, zařízení a nabízených služeb. Vyberte si pobyt podle hvězdiček!

Dear Hana, Thank you very much for your visit and the great remarks on the staff. I do acknowledge, however, that there is still “room for improvement”. Please be assured that we will try our best to improve even more. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Best regards, Jessica Matschke, General Manager

Dear Hana, Thank you very much for your visit and the great remarks on the staff. I do acknowledge, however, that there is still “room for improvement”. Please be assured that we will try our best to improve even more. My colleagues and I a… Zobrazit více

Dear Monika, Thank you for staying with us. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. On behalf of my team, I would like to thank you for the top rating, and the great remarks on the breakfast. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jessica Matschke, General Manager

Dear Monika, Thank you for staying with us. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. On behalf of my team, I would like to thank you for the top rating, a… Zobrazit více

Dear Pavel, Thank you for your feedback & for your critique and suggestions on improvement. We sincerely regret that your experience with the room and the house-keeping did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. I very much hope that on your next visit we will leave you completely satisfied. Best regards, Jessica Matschke, General Manager

Dear Pavel, Thank you for your feedback & for your critique and suggestions on improvement. We sincerely regret that your experience with the room and the house-keeping did not meet your expectations. Please rest assured that we are taking … Zobrazit více

Dear Miroslav, Thank you very much for your visit. I am very pleased that you rated us highly and are delighted that you enjoyed your stay with us. We hope to welcome you as our guest soon again. Best regards, Jessica Matschke, General Manager

Dear Miroslav, Thank you very much for your visit. I am very pleased that you rated us highly and are delighted that you enjoyed your stay with us. We hope to welcome you as our guest soon again. Best regards, Jessica Matschke, General Mana… Zobrazit více

Dear Magda, I am very sorry that we failed to meet your expectations regarding the room, and the house-keeping went wrong. Please accept my apologies for any inconveniences caused. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Jessica Matschke, General Manager

Dear Magda, I am very sorry that we failed to meet your expectations regarding the room, and the house-keeping went wrong. Please accept my apologies for any inconveniences caused. We hope that you will give us the opportunity to better ser… Zobrazit více

Dear Lenka, Thank you very much for your visit and the high rating. Regarding the cost for our breakfast buffet, I would like to explain that it is based on our high standards which include quality ingredients, fresh products, and a variety of food items - an offering that is appreciated and expected by a majority of our guests. I would like to ask you for understanding. Best regards, Jessica Matschke, General Manager

Dear Lenka, Thank you very much for your visit and the high rating. Regarding the cost for our breakfast buffet, I would like to explain that it is based on our high standards which include quality ingredients, fresh products, and a variety… Zobrazit více

Dear Klára, On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We really hope to be able to welcome you again as our guest. Best regards, Jessica Matschke, General Manager

Dear Klára, On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best servic… Zobrazit více