Hodnocení – Mercure Hotel MOA Berlin Toto je oficiální počet hvězdiček, který byl ubytování udělen třetí stranou, Hotelstars Union, podle oficiální klasifikace. Ubytování bylo porovnáno se standardy cestovního průmyslu a klasifikováno na základě ceny, zařízení a nabízených služeb. Vyberte si pobyt podle hvězdiček!

Thanks, Michal, for the great review. Glad to hear you enjoyed the location, breakfast and our front desk team. We understand the wish for a wellness area – currently not part of our plans, but we appreciate the suggestion. Your MOA Hotel Team

Thanks, Michal, for the great review. Glad to hear you enjoyed the location, breakfast and our front desk team. We understand the wish for a wellness area – currently not part of our plans, but we appreciate the suggestion. Your MOA Hotel T… Zobrazit více

Thanks for the feedback, Dita. Glad you enjoyed the convenient location, the spacious and clean room, and our gym. Sounds like you made the most of the walk into town too. Maybe next time you'll give our breakfast a try. Your MOA Hotel Team

Thanks for the feedback, Dita. Glad you enjoyed the convenient location, the spacious and clean room, and our gym. Sounds like you made the most of the walk into town too. Maybe next time you'll give our breakfast a try. Your MOA Hotel … Zobrazit více

Thank you for sharing your detailed feedback, Jan. We’re thrilled to hear that you enjoyed the cleanliness of your room, the modern bathroom, and the convenience of the supermarket and nearby public transport. It’s wonderful that our warm welcome added to your positive experience. We’re sorry that some aspects, such as the heating, water pressure, and soundproofing, didn’t fully meet your expectations. Your feedback is important to us, and we’ll work on these areas to enhance the comfort of our guests. We’re glad that the quick and smooth check-in and check-out process, along with the thoughtful amenities like the vending machine, made your stay more enjoyable. We hope to welcome you back soon to provide an even better experience. Your MOA Hotel Team

Thank you for sharing your detailed feedback, Jan. We’re thrilled to hear that you enjoyed the cleanliness of your room, the modern bathroom, and the convenience of the supermarket and nearby public transport. It’s wonderful that our warm… Zobrazit více

Thank you for your kind feedback, Petra. We’re delighted that you enjoyed the beautiful and clean room, the comfortable beds, and the peaceful location of our hotel. We understand your concern about the breakfast price and appreciate you sharing your thoughts. We’re glad to hear that you noticed the positive reviews about our breakfast offerings, and we hope you might give it a try on a future visit. It’s wonderful to know that your stay was overall a pleasant one, and we would be delighted to welcome you back again. Your MOA Hotel Team

Thank you for your kind feedback, Petra. We’re delighted that you enjoyed the beautiful and clean room, the comfortable beds, and the peaceful location of our hotel. We understand your concern about the breakfast price and appreciate you … Zobrazit více

Dear Marketa, Thank you for your feedback! We’re glad you found our hotel nice and comfortable, and that you appreciated the design and friendly staff. We understand that navigating the hotel can be a bit challenging, and we appreciate your suggestion for a map. We’ll look into providing clearer signage to help guests find their way more easily. We hope to welcome you back soon! Best regards, Veronika Guest Service Manager

Dear Marketa, Thank you for your feedback! We’re glad you found our hotel nice and comfortable, and that you appreciated the design and friendly staff. We understand that navigating the hotel can be a bit challenging, and we appreciate yo… Zobrazit více

Dear Stephen, Thank you for your visit. If you have noticed an error, please contact us personally so that we can check and correct the invoice. I have not noticed any errors, but we are happy to help you. All the best, R. Hundrack Guest Service Manager

Dear Stephen, Thank you for your visit. If you have noticed an error, please contact us personally so that we can check and correct the invoice. I have not noticed any errors, but we are happy to help you. All the best, R. Hundrack Gue… Zobrazit více

Dear Anna Konrádová, Thank you for your helpful feedback, which we are evaluating internally. We will check even more carefully the glasses and cups in the room. There is shower gel/shampoo and lotion in the shower next to the sink. Please also speak to us directly so that we can rectify any omissions directly. Best regards, Your MOA Team.

Dear Anna Konrádová, Thank you for your helpful feedback, which we are evaluating internally. We will check even more carefully the glasses and cups in the room. There is shower gel/shampoo and lotion in the shower next to the sink. P… Zobrazit více

Dobrý den, Danieli, děkuji vám za vaši recenzi. Je nám líto, že jste nebyl spokojen. Vždy nás prosím kontaktujte přímo. Rádi pro vás zorganizujeme přesun pokoje. Protože potřeby a přání našich hostů jsou velmi rozdílné. Přistýlku nyní nechám zkontrolovat a případně vyměnit. Bylo by hezké, kdybychom vás mohli znovu přivítat. Vše pak připravíme podle vašich přání. S pozdravem, R.Hundrack manažerka služeb pro hosty

Dobrý den, Danieli, děkuji vám za vaši recenzi. Je nám líto, že jste nebyl spokojen. Vždy nás prosím kontaktujte přímo. Rádi pro vás zorganizujeme přesun pokoje. Protože potřeby a přání našich hostů jsou velmi rozdílné. Přistýlku nyní nech… Zobrazit více