Overall very good hotel!

Stayed in August 2025

Nothing in particular.

Room was nice and clean, beds comfortable and we slept well. The location next to the green park was great. We could easily walk into the centre in about 15 min or so but I preferred to be outside in the green park area. We had dinner at the hotel which was really good. I had a really nice and fresh salad.

Stayed in July 2025

Proper black out curtains in the rooms please, too bright in the room in the morning.

The location is perfect, lovely walk by the lake to go down town and the facilities overall good. The breakfast was really good in a nice setting outside.

Stayed in July 2025

Cleanliness, Room confort, bed linens and towels.

Stayed in July 2025

The restaurant is understaffed. In spite of their hard work I waited a long time for my food en at least 20 mins for the bill. The watercooker in the room was rusty on the inside. I quickly got a new one.

Loved the location near the Aa-See. Easily accessible by car and there is a free parking place just before you get to the hotel (hotel's own carpark is paid). The restaurant has a good menu and staff is friendly

Stayed in July 2025

Room next to the lobby and staircase was noisy Queue for omelet during breakfast

Big well equipped room Clean room Location next to park and lake

Stayed in July 2025

Rooms require renovation, unpleasant smell in rooms

Stayed in July 2025

A real door to the bathroom would be good, when you are a family of four. Quite loud from the hallway too at night.

Great breakfast. Comfortable beds.

Stayed in July 2025

Slightly dated room designs, but in an actually quite nice way.

Exceptionally proactive and friendly service

Stayed in June 2025

NA

The friendly staff

Stayed in June 2025

Breakfast arrangements are the most ridiculous I have ever come across in decades of international travel around the world and a complete joke for a supposedly upmarket hotel. It started on entering the breakfast room when the officious "welcomer" at the desk said if we did not want the full breakfast then we had to go to reception and pay in advance which considering we did not know whether we wanted a la carte or continental was difficult since we had not seen the menu and did not know what was available. When we said maybe a la carte we were at least allowed in . If you choose continental breakfast as I then did it seems you have to , in advance ,specify or point out which piece of cheese , which piece of meat and precisely which 2 bread rolls you want instead of selecting it yourself and the servers seem protective of you going up to the buffet as if you are going to illegally acquire an extra bread roll or steal a piece of meat . How do you know what the cold meat or cheese available to tell them in advance without seeing it.. I found the whole process absurd and for the price of the continental breakfast I did not expect such a joke of a system . As guest staying at a supposedly upmarket hotel you feel like you may break the rules and have one piece of bread or cheese outside of whatever are the parameters is ridiculous. If you select a continental breakfast you should be able to go to the buffet and select what you want as in every other hotel I have ever stayed in. Change the system .

Rooms were comfortable and front desk very helpful.

Stayed in March 2025

Well located hotel in quiet area near the lake. Good sauna and gym. Rooms are spacious and comfortable but a little tired. Restaurant facilities on site but expensive.

Stayed in March 2025

they had a big party in the conference area, and they were very load, the sounds was in the room at night, not excellent sound sealing

the breakfast, and the kinde staff,

Stayed in February 2025

That one of the waiters (blonde with heavy eyeliner) was quite abrupt asking me to remove my dog’s bowl, which was clean with a tin of dogfood in it onto the floor. She was quite irritated and as I didn’t understand her demand in German, she became rather irritated. She looked stressed and did not show a welcoming manner towards the facts that dogs were allowed in the restaurant. The bedroom was too hot even when I turned the heating off. There could have been better gluten-free bread options. The juices were too watered down. Freshly squeezed orange would have been more delicious.

Lovely room and facilities. Almost all staff was really kind, pleasant and friendly. When my friend collapsed in the bar,the barman quickly arranged for paramedics to arrive and take my friend to hospital. He was very helpful and super attentive. Also, the female receptionist spoke perfect English and could direct where to walk the dog. Throughout the stay I felt welcome with the dog. The breakfast was delicious, especially the freshly made omelets.

Stayed in January 2025

Restaurant food wasn’t great.

Great value, friendly staff

Stayed in January 2025

We asked for room next to each other, upon check in the staff told us that our rooms are next to each other (even have connecting door). This turned out not to be the case. We had dinner at the restaurant and the glass used to serve us water smelled quite bad (all four glasses). Would not recommend the restaurant whose staffs appeared very busy although the restaurant was pretty empty when we dined in (around 5.30 PM).

Located at the quiet part of the city. We drive so do not have any problem commuting to the city centre with our car.

Stayed in November 2024

The shower head in the hotel room was loose, to it didn't stay fixed.

Good hotel with a decent sauna and great breakfast (what you would expect from a hotel breakfast, but well executed). At a walking distance from the old city centre.

Stayed in November 2024

I thitperhaps the dining room was already full when we were kindly fitted in. We had to wait quite a long time for food, but the staff were lovely

very accommodating staff and well equipped rooms

Stayed in September 2024

it's a bit old. it would be great if they had bicycles for rent, considering the location. a body lotion would have been great while it's a great hotel, it doesn't have charms

solid good quality hotel

Stayed in September 2024

Nice hotel. Good location near the lake.

Stayed in August 2024

Temporary restaurant/ breakfast accommodation during building work

Spacious bedroom Lift to all floors Pleasant walk beside lake to city centre

Stayed in August 2024

Luckily there was airco in the room because the hallways felt like it was a sauna, other than that it was perfectly fine.

Very well located hotel with outdoor parking within a walking distance to the center and a recreational park where you can sit down and enjoy the view.

Stayed in August 2024

The cost was too high not justifying the experience. The architecture is not very appealing, the hotel feels impersonal. The building is not located close to the town center. I had a room on the 5th floor, and only one of the 2 elevators was reaching this floor. I had quite a waiting time on the day of my arrival. The bed had no bedside tables, only space above the headboard, which I did not find to be not very practical. The bathroom is not very well designed, the area next to the sink is very low for placement of items, the other areas are very small cubbies to the right and left of the sink with not much room for necessities. Leaving the room I was surprised by the poor air quailing in the hallway. Though the breakfast spread was broad and mostly satisfying, the scrambled eggs and Rösti potatoes were not tasty. The orange juice terrible: instead of refilling the carafe with orange juice, there was an automated system in place which kept simply adding water. Not the quality I would have expected from Mövenpick.

The room had everything needed, and was of good size. The staff was well trained and most were quite friendly. There is a nice protected sitting area outside, which we enjoyed in good weather. The dinner and dessert (ice cream) we had there was good!

Stayed in August 2024

By far the most annoying inconvenience is that the WiFi is very bad. It disconnects very often, and even if you have a connection, it's quite slow. While in other ways this is a plus, the hotel's location is more remote, so if you want to do anything you'll have to take a 30 minute walk to the city centre. (There are scooters available for rent in the area as well. I don't know if the hotel itself rents out bikes; this would have been nice.) The fridge in my room wouldn't turn on. The ventilation in the shower area isn't very strong, which I ended up remedying by opening the bathroom door and the room's window in the morning to let everything ventilate after showering. Additionally, the bathroom is a little bit on the small side (especially compared to how spacious the room is overall), but this is a very minor thing.

The room was very nice and spacious. It had most things you would desire, including airconditioning and a safe for your valuable items. There was a small fridge there was well, but I couldn't get it to turn on (perhaps this is something you have to request and pay extra for; I did not ask about this). Every day I would get a free 0.5 litre bottle of (sparkling) water after a room cleanup. You get a lot of towels too. The breakfast had lots of variety. The curtains are decent at blocking light, but not the very best. The surrounding area of the hotel is nice and quiet, being a little more on the edge of the city, adding to the quiet environment. Although I did not use it, there is also a sauna and a fitness area. Especially considering the price I paid for my stay, this hotel is fantastic value for money!

Stayed in August 2024