7.8

Reviews of MOXY Berlin Humboldthain Park This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Hochstrasse 2, Mitte, 13357 Berlin, Germany

  • Designsbysu

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    I liked that i was close to train station and it had a gym. The bathroom was incredible well designed for a small space.

    The room was cold. I would have preferred a way to keep it warmer.

    Property response:

    Dear Guest, Thank you for your review of your recent stay. We're delighted you found our fitness facilities valuable and appreciated the thoughtful layout of your bathroom. However, we regret the room temperature didn't meet your comfort needs. Our rooms feature adjustable heating options our team would have been happy to demonstrate. Finally, it's great our location near Gesundbrunnen station helped you explore Berlin efficiently. The whole team certainly hope we can welcome you back on another occasion. Many thanks once again, Bernardo Nunes, Moxy Crew Captain

    Dear Guest, Thank you for your review of your recent stay. We're delighted you found our fitness facilities valuable and appreciated the thoughtful layout of your bathroom. However, we regret the room temperature didn't meet your… Show more

    MOXY Berlin Humboldthain Park
    29 August 2025
  • Andreea

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    the hotel is ok. the rooms were clean and comfy enough. the staff was helpful. breakfast is also ok.

    the proximity to the gesundbrunnen station is good. we needed it for our trip. but the neighbourhood is not so nice.

    Property response:

    Dear Andreea, Thank you for reviewing your stay. We're delighted you found our rooms clean and comfortable during your stay. Our team takes pride in maintaining welcoming spaces and providing attentive service to ensure guests feel at home. The positive remarks about our breakfast offerings encourage us to keep refining this important start to the day. While we're glad our proximity to Gesundbrunnen station proved convenient for your travels, we understand perspectives can vary about urban environments. Our location in Berlin's dynamic Mitte district offers excellent transit links, though we recognize this comes with the energy of a central city area. Finally, we're particularly pleased our staff's helpfulness stood out during your visit. Their commitment to warm service remains central to our Moxy philosophy. We hope to have the opportunity to welcome you back to our hotel in the future. Best regards, Bernardo Nunes, Moxy Crew Captain

    Dear Andreea, Thank you for reviewing your stay. We're delighted you found our rooms clean and comfortable during your stay. Our team takes pride in maintaining welcoming spaces and providing attentive service to ensure guests feel at… Show more

    MOXY Berlin Humboldthain Park
    29 August 2025
  • Tânia

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
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  • Gwendolyn

    Reviewed: 10 August 2025 · Stayed in July 2025

    Verified review
  • Frank

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Closeness to Berlin Gesundbrunnen station. Friendly staff. Comfortable bed. Excellent shower.

    Property response:

    Dear Frank, Thank you for taking the time to share your feedback. We’re thrilled you appreciated our convenient location near Gesundbrunnen station, making your Berlin explorations effortless. It’s wonderful our team’s warm service contributed positively to your stay, and that you found your bed perfectly restful after busy days in the city. We’re particularly pleased the rain shower’s powerful stream helped you refresh before heading out. We look forward to seeing you again on a future trip. Kind regards, Bernardo Nunes, Moxy Crew Captain

    Dear Frank, Thank you for taking the time to share your feedback. We’re thrilled you appreciated our convenient location near Gesundbrunnen station, making your Berlin explorations effortless. It’s wonderful our team’s warm service contr… Show more

    MOXY Berlin Humboldthain Park
    29 August 2025
  • Caroline

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    Great location for our trip, very relaxed

    Would have liked to have contacted reception, but not essential

    Property response:

    Dear Caroline, Thank you for sharing your review. We are delighted that you had such a wonderful stay at Moxy Berlin Humboldthain Park. Our team members work diligently to ensure every guest receives exemplary service, and your recognition means a lot to us. However, we regret any difficulty you experienced trying to reach our reception desk. Our team is available around the clock to assist guests with their needs. Finally, we appreciate your positive comments about our prime position, which allows our guests to make the most of their Berlin adventures. We hope that you will return in the future. Best wishes, Bernardo Nunes, Moxy Crew Captain

    Dear Caroline, Thank you for sharing your review. We are delighted that you had such a wonderful stay at Moxy Berlin Humboldthain Park. Our team members work diligently to ensure every guest receives exemplary service, and your recogniti… Show more

    MOXY Berlin Humboldthain Park
    29 August 2025
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  • Brian

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    Staff were very friendly and helpful and spoke English. The staff made it easy to check in a little earlier than expected. Breakfast had good variety including fresh fruit. The location was near one of the major train station so access to the city with the Berlin city pass was extremly easy.

    It was sad that so many people outside the hotel left their trash on the ground giving the hotel and the area a bad feeling at first. But if you can get past that, it is safe and wonderful place to stay.

    Property response:

    Dear Brian, Thank you for sharing your review. We are delighted that your stay at Moxy Berlin Humboldthain Park met your expectations. Our multilingual personnel takes pride in delivering exceptional service, and we are pleased that they made your check-in process smooth and effortless. The varied breakfast selection with fresh produce demonstrates our commitment to starting your day right. However, we acknowledge your observations about the exterior surroundings. We maintain regular communication with local authorities to ensure the area remains welcoming for our guests. Finally, we are glad that our prime position near Gesundbrunnen station enhanced your Berlin adventure, making city exploration convenient and accessible. We look forward to welcoming you again soon. Best wishes, Bernardo Nunes, Moxy Crew Captain

    Dear Brian, Thank you for sharing your review. We are delighted that your stay at Moxy Berlin Humboldthain Park met your expectations. Our multilingual personnel takes pride in delivering exceptional service, and we are pleased that t… Show more

    MOXY Berlin Humboldthain Park
    4 August 2025
  • Zeynep

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Great location to travel from and to the airport and anywhere in the city. Clean and stylish room with a great view and black out curtains, and the bed was very comfortable. Staff were helpful when needed, outside seating area was handy. Air-conditioning was a life-saver. Excellent for a local Berlin experience.

    There was no wardrobe or drawers in the room, just a few floating shelves and off-the-wall hangers. Not best for privacy. Street noise and the entrance door to the corridor was annoying sometimes. Complimentary toiletries were too little considering the price. No kettle.

    Property response:

    Dear Zeynep, Thank you for taking the time to review your stay. We are delighted that you found your accommodation stylish and well-maintained. The comfortable bed, modern climate control system and window coverings contributed to creating a restful environment for your stay. However, we sincerely regret that some aspects of your stay did not meet your expectations. While our minimalist design aims to maximize space, we understand your comments about storage solutions. Our team is always available to provide additional amenities upon request to enhance guest comfort. Furthermore, we're pleased that you appreciated our prime position near transportation hubs, making it convenient to explore the city. The attentive service from our team members and the welcoming outdoor space added extra dimensions to your experience. We hope to welcome you back in the future. All the best. Bernardo Nunes, Moxy Crew Captain

    Dear Zeynep, Thank you for taking the time to review your stay. We are delighted that you found your accommodation stylish and well-maintained. The comfortable bed, modern climate control system and window coverings contributed to creati… Show more

    MOXY Berlin Humboldthain Park
    4 August 2025
  • Vera

    Reviewed: 1 August 2025 · Stayed in May 2025

    Verified review
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  • Edward

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Close to shops abd train.

    Property response:

    Dear Edward, Thank you for taking the time to review your stay. We appreciate your recognition of our prime location in the vibrant Mitte district, with convenient access to public transportation and local amenities. We hope you had the chance to experience our unique MOXY bar during your stay, where we offer a simplified approach to dining with freshly prepared light fare and drinks. We look forward to welcoming you back. Best wishes, MOXY Berlin Humboldthain Park

    Dear Edward, Thank you for taking the time to review your stay. We appreciate your recognition of our prime location in the vibrant Mitte district, with convenient access to public transportation and local amenities. We hope you had t… Show more

    MOXY Berlin Humboldthain Park
    30 July 2025
  • Catherine

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    If you imagine it as a private room booked in a hostel you'll be very happy and feel you've lucked out! Sweet and helpful staff, nice sized rooms, price is quite ok for a double room in Berlin. Also being bang on Gesundbrunnen is great for access to lots of bits of town. Tiny little surface in the room usable as a desk if you have to do a call. Some lovely places for breakfast in the area, multiple falafel options, a couple of Spätis nearby. 24h reception. Drinks and snacks for sale in reception too.

    No storage in the room for clothes (beyond a couple of hangers to hang from 3/4 pegs on the walls) is the major factor that means I wouldn't come back for more than eg one night's crashing before getting an early morning train (from the very very accessible Hbf). Feels basic for a hotel (but great if you think of it as a hostel with all private rooms!). Cleaners are scheduled for 8-9am every day which we often refused in sleepiness, then, reception struggled to find us fresh towels later in the day. Mattresses are thin and plasticated (hostel hostel) and towels are also thin and small (hostel hostel hostel). It's clean but feeling tired eg the shower and sink drained poorly. Something's up with the room doors - too easy to accidentally not lock, and came back to open doored room a couple times.

    Property response:

    Dear Catherine, Thanks for your thorough and thoughtful review—this is exactly how we learn and improve. We’re thrilled you connected with our crew spirit, appreciated our location in bustling Gesundbrunnen, and found our rooms functional and well-priced for Berlin standards. We designed Moxy rooms to be small but smart, focusing on what modern travellers truly use—peg walls instead of wardrobes, fold‑down desks, loads of USB outlets, speedy free Wi‑Fi, and a comfy bed at the core. We also build communal energy beyond the rooms: think our bright lobby bar, Grab & Go café, and 24/7 reception/check‑in at the bar—places built for connection, spontaneity, and a bit of playful fun #PlayOn. That said, we totally hear you. The minimalist in‑room storage, thin mattresses, early housekeeping schedule, and finicky towel service weren't within the expectations of a longer stay—and we’re sorry it felt more like hostel living than hotel comfort. These details and your feedback about door locks and drainage are things we’re actively addressing with operations and housekeeping. Your insight helps us strike a better balance between our design‑led simplicity and guest comfort. We're reviewing our protocols and looking into upgrades where it matters most. Thanks again for staying with us and sharing your honest take. We hope if you're passing through Berlin again, you’ll let us welcome you back for what Moxy does best—rest easy in a small but clever room, then head downstairs to play, meet, explore, and make the city your own. Warmly and playfully, MOXY Berlin Humboldthain Park

    Dear Catherine, Thanks for your thorough and thoughtful review—this is exactly how we learn and improve. We’re thrilled you connected with our crew spirit, appreciated our location in bustling Gesundbrunnen, and found our rooms functional … Show more

    MOXY Berlin Humboldthain Park
    30 July 2025
  • Mcgeoghegan

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review
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  • Willian

    Reviewed: 11 July 2025 · Stayed in June 2025

    Verified review
  • Kasper

    Reviewed: 6 July 2025 · Stayed in June 2025

    Verified review
  • Anonymous

    Reviewed: 3 July 2025 · Stayed in July 2025

    Verified review
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  • 7.0 Good
    James

    Reviewed: 28 June 2025 · Stayed in June 2025

    Verified review

    Needs a lick of paint and the bathrooms re done. Smell of mould.

    Property response:

    Dear James, Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that the condition of your room did not meet your expectations. Your comment regarding the need for repainting, bathroom upkeep, and the presence of a musty smell has been taken seriously. Feedback like yours is incredibly important, as it helps us identify areas where we need to improve. We’ve already passed your remarks on to our maintenance team to investigate and take the necessary corrective action. We genuinely appreciate you bringing this to our attention — it’s only through guest input that we can continue to raise our standards. We hope to have the opportunity to welcome you back in the future and offer you a much-improved experience. Kind regards, MOXY Berlin Humboldthain Park

    Dear James, Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that the condition of your room did not meet your expectations. Your comment regarding the need for repainting, bathroom upkeep, and the p… Show more

    MOXY Berlin Humboldthain Park
    30 July 2025
  • Michelle

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review

    Close to train station

    No kettle in room, safe or enough coat hangers. The hotel did have a bit of a smell

    Property response:

    Dear Michelle, Thank you for taking the time to share your impressions following your recent stay with us. We’re glad to hear that our location near Gesundbrunnen station made it easy for you to explore Berlin. Being so close to key transport links is something many of our guests appreciate. We’re sorry to learn that other aspects of your stay didn’t meet your expectations. Our rooms are designed with a modern, minimalist approach, which means we don't include items like kettles or safes in the rooms. However, guests are welcome to use the kettle available at the bar, free of charge, at any time. We’re also happy to provide additional coat hangers upon request—our 24/7 crew is always here to help make your stay more comfortable. Your feedback regarding the scent in the hotel is also appreciated. This isn’t the standard we aim for, and we've followed up with our housekeeping team to ensure our cleanliness and freshness protocols are strictly maintained. Thanks again for your valuable input. We hope to welcome you back for a more seamless and enjoyable experience in the future. Best regards, Bernardo Nunes, Moxy Crew Captain

    Dear Michelle, Thank you for taking the time to share your impressions following your recent stay with us. We’re glad to hear that our location near Gesundbrunnen station made it easy for you to explore Berlin. Being so close to key trans… Show more

    MOXY Berlin Humboldthain Park
    1 August 2025
  • Daryl

    Reviewed: 15 June 2025 · Stayed in April 2025

    Verified review
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  • Naomi

    Reviewed: 14 June 2025 · Stayed in June 2025

    Verified review

    Stylish hotel very close to train station. Helpful with our bikes. Comfortable bed, huge tv & nice bathroom.

    Would have liked a kettle tea & coffee

    Property response:

    Dear Naomi, Thank you for taking the time to share your detailed feedback about your stay with us. We are delighted to learn that your experience at our establishment was so positive. Our contemporary accommodations seem to have met your expectations, from the premium bedding to the state-of-the-art entertainment system and modern bathroom facilities. The team's attentiveness in assisting with your bicycles reflects our commitment to personalized service. We appreciate your comment regarding beverage-making facilities. While we currently offer refreshments at our MOXY bar, we understand your preference for in-room options. We hope you had the opportunity to explore the vibrant Mitte district during your stay, given our prime position near Gesundbrunnen station. We would be honored to welcome you back for another stay. Best regards, MOXY Berlin Humboldthain Park

    Dear Naomi, Thank you for taking the time to share your detailed feedback about your stay with us. We are delighted to learn that your experience at our establishment was so positive. Our contemporary accommodations seem to have met yo… Show more

    MOXY Berlin Humboldthain Park
    30 July 2025
  • Natalie

    Reviewed: 14 June 2025 · Stayed in June 2025

    Verified review

    Location, including its proximity to a major train station. Great value breakfast also

    It could do with providing guests a kettle or a coffee machine.

    Property response:

    Dear Natalie, We are grateful for your feedback. Your remarks about the convenient location near the main train station and the quality of our breakfast offerings are much appreciated. Our team strives to provide a vibrant and accessible base for our guests to explore the city and enjoy a satisfying start to their day. However, your observations regarding the level of service and the absence of in-room coffee-making facilities have been noted carefully. While we aim to deliver attentive and helpful service throughout the stay, the availability of kettles or coffee machines in guestrooms is not part of our current amenities. Finally, we are pleased that the breakfast selection met your expectations, reflecting our commitment to offering a valuable and enjoyable dining experience. Your insights will assist us in refining our services to better meet guest needs. We would love to welcome you back on a future occasion. Kind regards, Bernardo Nunes, Moxy Crew Captain

    Dear Natalie, We are grateful for your feedback. Your remarks about the convenient location near the main train station and the quality of our breakfast offerings are much appreciated. Our team strives to provide a vibrant and accessible b… Show more

    MOXY Berlin Humboldthain Park
    1 August 2025
  • Emily

    Reviewed: 12 June 2025 · Stayed in May 2025

    Verified review

    The room was clean, the staff was friendly, the amenities were nice

    The price ended up being $100 extra than what we thought, we tried to have cleaning not come a few times and put the "do not disturb" hanger on our door, but the cleaners still came

    Property response:

    Dear Emily, Thank you very much for sharing your detailed feedback about your stay with us. We are delighted to hear that you enjoyed our clean rooms, friendly staff, nice amenities, and convenient location. Regarding the €100 charge you mentioned, please note that this amount is a standard pre-authorization deposit of €25 per night, held during check-in as a security measure. Since you stayed for four nights, the total pre-authorization was €100. This amount is not a charge and is fully released back to your payment method after check-out, usually within one week. We also apologize for the housekeeping team entering your room despite the "Do Not Disturb" sign. Our front desk is always happy to assist with any specific housekeeping requests, and we will reinforce this procedure with our cleaning staff to avoid such inconveniences in the future. Thank you again for your kind words and constructive feedback. We would be delighted to welcome you back to Moxy Berlin Humboldthain Park for another enjoyable stay. Best regards, MOXY Berlin Humboldthain Park

    Dear Emily, Thank you very much for sharing your detailed feedback about your stay with us. We are delighted to hear that you enjoyed our clean rooms, friendly staff, nice amenities, and convenient location. Regarding the €100 charge you… Show more

    MOXY Berlin Humboldthain Park
    30 July 2025
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  • Dave

    Reviewed: 11 June 2025 · Stayed in June 2025

    Verified review

    Great style hotel. Nice room and good bathroom. Friendly helpful staff.

    Staff while helpful and friendly they did not have much idea of the hotel bar they were manning. Coffee machines both broken. A helpful member of staff did go next door to bring us coffee. A kettle in the room would have been good.

    Property response:

    Dear Dave, Thank you for taking the time to share your detailed feedback about your stay with us. We're glad to hear that you enjoyed our hotel's style, your room, and the bathroom facilities — and that our team left a positive impression with their friendliness and helpfulness. We sincerely regret the inconvenience caused by the temporary issue with our coffee machines and appreciate your understanding. We're proud that a member of our team was proactive in finding a solution by getting coffee from next door — we’ll be sure to pass along your kind words. Regarding your comment about the kettle, our rooms are designed in line with the Moxy concept, which emphasizes a minimalist style and encourages guests to enjoy our vibrant public spaces. While we don’t have kettles in the rooms, we do provide one at reception for guest use 24/7 — and our team is always happy to assist with hot water or any other requests. We look forward to welcoming you back for another stay at Moxy Berlin Humboldthain Park. Best regards, MOXY Berlin Humboldthain Park

    Dear Dave, Thank you for taking the time to share your detailed feedback about your stay with us. We're glad to hear that you enjoyed our hotel's style, your room, and the bathroom facilities — and that our team left a positive im… Show more

    MOXY Berlin Humboldthain Park
    30 July 2025
  • Guðlaugsdóttir

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review
  • Gabriella

    Reviewed: 15 May 2025 · Stayed in May 2025

    Verified review

    Excellent accommodation! Good location due to proximity to public transportation. The staff is kind and helpful. The lobby is perfectly furnished, and we could also use the bar excellently. The rooms are comfortable and clean, with modern contemporary design.

    One day the cleaner started a bit early, so the room was noisy in the morning.

    Property response:

    Dear Gabriella, We would like to thank you for this review about your recent experience in our hotel. We are delighted that Moxy Berlin Humboldthain Park could provide you with a memorable experience. We are thrilled that you appreciated the comfort of our rooms, the modern contemporary design, and our well-furnished lobby. It's pleasing to know that our staff's kindness and helpfulness added to the enjoyment of your stay. However, we apologize for any inconvenience caused by the early start of our cleaning services. We understand the importance of a peaceful morning and will reflect on your comments to better align our housekeeping schedules with our guests' preferences. Finally, we're glad that our bar met your expectations and that you found our location convenient for accessing public transportation, making it easier to explore Berlin. We also take pride in maintaining a high standard of cleanliness throughout the hotel. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Bernardo Nunes Moxy Crew Leader

    Dear Gabriella, We would like to thank you for this review about your recent experience in our hotel. We are delighted that Moxy Berlin Humboldthain Park could provide you with a memorable experience. We are thrilled that you appreciated … Show more

    MOXY Berlin Humboldthain Park
    21 May 2025
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  • Debbie

    Reviewed: 4 May 2025 · Stayed in April 2025

    Verified review

    Good location, right near the train station. Clean and very comfortable.

    There was alot of rubbish in the street outside where the cars where parked - not the hotel's fault but I was surprised at the poor infrastructure in keeping Berlin a bit cleaner and safer. Also, the staff at the desk, on the morning we were leaving, were very slow and didn't prioritise guests' needs over their own staff requirements, hence there was a bank up of people waiting to check out.

    Property response:

    Dear Debbie, Thank you for taking the time to share your experience. We are delighted that you found our accommodations clean and very comfortable, reflecting our commitment to providing a welcoming and well-maintained environment for our guests. Nonetheless, we regret to hear about the unfortunate presence of rubbish outside and the slower than desired service you experienced at the front desk. While the cleanliness of the surrounding areas is beyond our control, we understand that it can impact the overall impression of our location. We also acknowledge that a timely and efficient check-out process is crucial in ensuring a smooth departure for our guests, and we apologize if we fell short in this aspect on the day of your departure. Finally, it is great that you appreciated our hotel's proximity to the train station, allowing convenient access to various parts of the city. We pride ourselves on our central location in the vibrant Mitte District, making it easy for our guests to explore Berlin. We hope to see you again in the future. Best wishes, MOXY Berlin Humboldthain Park

    Dear Debbie, Thank you for taking the time to share your experience. We are delighted that you found our accommodations clean and very comfortable, reflecting our commitment to providing a welcoming and well-maintained environment for our … Show more

    MOXY Berlin Humboldthain Park
    10 May 2025
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