Really no ability to contact anyone at the weekend, you’re pretty much left to it so if you have any questions in general or about the room, it’s probable you’ll get nowhere. Not enough info in the room, or prior to arrival. I asked a good few questions before arrival which I received a response to swiftly but had I not, I’d have been lost for my late Sat evening check in. No air conditioning and my top floor/in roof room was super hot. Trains run all night on the adjacent railway and the fridge motor clicks on and off all night. Not for light sleepers.

In-room kitchen facilities were helpful

Stayed in August 2025

The bathroom could use a ventilator. It got a bit too steamy, when we both took shower in the evening. Also there are trains running outside your window. I did not really mind them, since they never woke me up once I have fallen asleep, but it is a good thing to keep in mind.

The room was very well furnished and in a great place, close to many museums, that are great to visit. The room was clean and we didnt feel like we are missing anything.

Stayed in July 2025

The room has no air conditioner or ventilator, and with Open windows ist top loud, the Trail Lines are in front and quite loud. We have Alexas pur own ventilator for such cases, and it „sabes“ is for this One Night.

Modern room with Small kitchen and Kind staff.

Stayed in July 2025

Location near the UNFCCC Secretariat. Walking distance from the Rhine river and the next tram station.

Stayed in April 2025

bed creaking and not leaving 1 or 2 teas and coffees in the room when everything was there

All the facilities in the room are sufficient

Stayed in April 2025

This was a very nice place to stay. The apartment is neat and tidy and checking and checkout is easy. Even though we did not realize the reception is closed on weekends the owner helped us immediately when we called and it was nice and simple. Checkout is also easy.

Stayed in April 2025

Wifi is horrible, I tried to work and finished after 5 minutes because connection was a disaster, water stream in the shower, could not remove a shower gel from the body during 10 minutes, because stream was so low. Also I have sit near the table and figured out that the floor under the table is dirty, so smbd missed cleaning it for some time.

Excellent room with great facility, absolutely automatic check in, everything for cooking, really comfortable apartment. Even towels were clean and smelling good. Shower gel and hand soap are very nice and soft.

Stayed in March 2025

They gave me only 1 pillow which was very very thin and I had neck pain during my sleep. There wasn't anyone to ask for another pillow. No cleaner around, no one in the reception since it was self check in.

Easy check in, good room temperature, very clean, nicely decorated

Stayed in February 2025

Everything good for a such price

Very cozy place, 20 minutes to center by foot

Stayed in October 2024

Great room and comfortable bed.

Stayed in May 2024

Check in and broken elevator

Location

Stayed in March 2024

Hair dryer didn't work and even though towels were left to replace it was not managed on time. The room light was too weak so no good environment for work.

Friendly reception and free wifi.

Stayed in February 2024

Lift not working, description on booking claiming not to have a parking and couple of paid spaces available undergound, extremely noisy- train every 30 mins.

Stayed in October 2023

There was quite hot in the room with no air condition and there are trains running 24h just in front of the hotel, so sleeping with open window is a challenge - very noisy

Everything was good: clean room, comfortable bed, good breakfast; but two things

Stayed in October 2023

No air condition Noise from the trains regularly passing by

Location - very near to the public transport

Stayed in August 2023

Apartments are close to a busy train line, which is noisy when windows are open but good soundproofing when closed A fan for when weather is hot would be useful as windows need to be closed at night.

Good location, bright room, regular public transport and nearby museums. Basic cooking facilities useful.

Stayed in July 2023

No breakfast available over the weekend or Bank Holiday Monday. No staff on site over the weekend or Bank Holiday Monday. Refreshments and snacks fridge was empty apart from Beer 🍺

Location. And price

Stayed in May 2023

A bit more clarity about the check-in process would be good. They informed me that if I arrived after 5pm I can check-in at the terminal and pay by credit card. But not having a credit card I asked if I can still check-in at the terminal and pay the reception the following morning with debit card, and they responded "yes you can by cash/debit at the reception", which didn't really answer my question so I didn't know if coming after 5pm would allow me to check-in. So I had to rush and luckily arrived at 16:50 to check in at reception. Finally, not a biggy as I was out a lot but the TV wouldn't switch on.

Nice clean room. You need to close the windows at night because of the trains but I slept perfectly well. The kitchenette had all the utensils one would need. Bathroom was clean. No issues.

Stayed in May 2023

The train

The location to any other place is so good 👍

Stayed in May 2023

The reception missed, at least for me, because the check-in was not so easy.

Stayed in May 2023

I like the room design, but the painting was a little scary, and the hairdryer wasn't really works great, but the bed was comfortable. But the way, it's not a very good location but it's still good.

Stayed in February 2023

- My door key stopped functioning and I had to sit on the floor for about 1.5 hours waiting for service to come in & fix it. No sofa seating! No water/coffee during the wait! - Since the hotel is close to trains, you can hear them pass by if you keep the windows open.

- Cleaning staff was very co-operative. - Room was good size. - I could request early check-in. - Area is good location. - Paid breakfast option available. - Can book taxi. - Close to city centre and lake!

Stayed in September 2022

No staff during the weekend

Very helpful staff. Clean place and close to the city centre and transportation.

Stayed in August 2025

Paying only available with credit card

Self check in worked perfect and quick. The beds were comfortable and the room was well equipped. It was quite warm but there was air conditioning available. The place is about 20min from central station, but it is in a very pretty neighbourhood with enough places to go to for dinner or coffee

Stayed in August 2025