Hodnocení – NOVALIS Hotel by AURUM Dresden Tato klasifikace je založena na tom, jak ubytování odpovídá standardům cestovního průmyslu týkajícím se ceny, zařízení a nabízených služeb a vychází z uvážení samotného ubytování. Zkuste si najít ubytování podle této klasifikace!

Dear Guest, Thank you very much for your positive review regarding cleanliness, location, and breakfast. You are welcome to borrow a kettle and a cooler at the reception for a deposit to enjoy tea and coffee. The parking fees are transparently listed on Booking and our booking page.We would be delighted if you book with us again. You can let us know your wishes in advance, and we will have them ready in your room. Best regards, Your Novalis Team

Dear Guest, Thank you very much for your positive review regarding cleanliness, location, and breakfast. You are welcome to borrow a kettle and a cooler at the reception for a deposit to enjoy tea and coffee. The parking fees are transpare… Zobrazit více

Hello Jiří, Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. We would like to point out that our hotel is a non-smoking hotel. If anyone is smoking in the rooms or outside the designated smoking area, please inform one of our staff members immediately so that we can take appropriate action. Smoking is only permitted in our beer garden and the covered smoking area next to our hotel. If non-smokers feel disturbed by smoking in the beer garden, please also inform a member of staff so that we can clean the tables and remove the ashtrays. With regard to your comments about breakfast, we regret that there was some inconvenience. We would also like to point out that our check-out times are usually until 11 am, but we had to change them to 10:30 am for the ACDC concert in order to allow our arriving guests to check in early. Thank you for your feedback, which will help us to continuously improve our service. With kind regards, Your Novalis Team

Hello Jiří, Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. We would like to point out that our hotel is a non-smoking hotel. If anyone is smoking in the … Zobrazit více