Reviews of Hotel Austria Stuttgart-City This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Terrible

We arrived at midnight i and my family (with my son he is 4 years old) and reservation machine didn't found my reservation. When i called the emergancy number they said to me but some technical problem machine don't find your reservation. When i want to help from they, they said to me if you want we can give to you your money at midnight, after 1 hour and so many call they help to me i and my family wait out site if you want to enter after 18:00 oclock dont choose this hotel. especially for famlies dont good hotel

The breakfast

I received a room at the 3th floor,not allowed to use the lift between 22pm-06am,the room very very small and hot,almost can't breathe, WiFi doesn't work

Self automated checkin , being an issue to be rejected by the self checkin, had to take a nearby hotel , and charged from booking. Reclamation is barely handled , still waiting for a response and for possible refund.

Good location close to Stuttgart Hbf - this was a single night stay forced on us by a DB train breakdown. Breakfast modest but was included in the room price. Rooms small but quite clean; good showers. There was a fan supplied in the room, which helped a lot with the warm and humid weather. Receptionist quite helpful when I had difficulty rousing our teenage kids.

The ashtray in the entrance meant that the smoke smell wafted up the entire stairway.

Nice light room with sufficient place to sit down next to a window. Nice view. Very fine breakfast. Location was superb, on short walking distance from the main station of Stuttgart, with all public transport to all parts of the city.

First day, the boiled eggs were hardly cooked at all.

Location was close to Hauptbahnhof and city center. The guy working at the front was very nice and responsive.

No AC in the room, no breeze at all and a fan that didn’t work (staff member replaced the fan the next day-life saver when it is 30+Celsius). Small rooms with good enough beds. A tiny elevator if you have luggage it’ll likely fit just one person and luggage. Maybe two but it will be tight. I checked in after the employee had left and while that process was simple, I had no email or receipt on which room I was in. So I had to go to every room and try my key until I found the door it unlocked. The first night, had a fan that didn’t work which meant a very hot and humid night. A new fan was delivered the next day.

It was comfortable and good central location and a plentiful breakfast . The main thing that was good was Jaffa , the Lebanese man that is there at reception until it closes at 1.30pm. He really is the best part of the hotel and would do well in a 5* hotel. Multilingual, helpful and had empathy with my friend with me who has a disability. Can not praise him enough

If I’d known there was no 24 hour reception , I wouldn’t have booked it because after 1.30pm no one there at all. There is a sign to say if any problem call , so I did but the person who answered only spoke German and when he knew I didn’t speak German, he hung up, so what’s the point and no disrespect but English is the international language. Thank goodness Jaffa when there in mornings had very good English

We had a terrible bed bug attack in this hotel.

Close to the Train Station and downtown

Smelly hallway, small room, outdated bathroom, very hot room, noisy outside (left the window open because it was so hot in the room)

It was close to the train station

Everything else. It was not very clean. Had black mould in the shower stall. The room was extremely warm. No air conditioning. Window opened only about 3 inches. The bed was against the wall, so one person had to climb over the other to get out of bed. The pictures did not indicate this. The room was very narrow, and there was not enough room to pass each other between the bed and the desk. The elevator was dirty and tiny, and the walls were carpeted. Not quite sure why this was? There was a breakfast included, but in all honesty, I was afraid to even check it out because the room had been so awful that I was afraid the food would follow suit.

Central. Clean

Too loud, can't sleep well. No AC, very hot in summer. No fridge with water or so

Nothing to like.

Small room. Very hot. Uncomfortable bed. Not clean. Very expensive. Do yourself a favor and pay a bit more to get a much nicer hotel. I paied 185€ for 1 night and it was the wort experience ever. I never leave bad reviews but this time it was horrible experience. They need to do some changes.

Not much, it was close to the main train station, although in a bad side of the station

It is old and dirty the carpet specially with old stains if non described stains, the room is small and hot, the mini fridge was noisy, breakfast was dismally poor