6.9

Reviews of Mirage City Hotel Stuttgart Zentrum This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Kriegerstrasse 11, Stuttgart-Mitte, 70191 Stuttgart, Germany

  • John

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Soodaram

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Comfy and easily accessible from the station

    Property response:

    Thanks a lot for your feedback! Glad to hear you found it comfy and easy to reach from the station, we like to think of ourselves as the hotel version of "roll out of bed and catch your train." 😄 Hope to welcome you again soon, maybe next time for more than just a pit stop!

    Thanks a lot for your feedback! Glad to hear you found it comfy and easy to reach from the station, we like to think of ourselves as the hotel version of "roll out of bed and catch your train." 😄 Hope to welcome you again soon, … Show more

    Mirage City Hotel Stuttgart Zentrum
    28 August 2025
  • Romulus

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    I reserved a room for 2 persons ,and I get a room for 1 person A single bet 1 pillow! We was 2 persons, I slept on the chair all night!!!

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  • Marian

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    The windows, price to quality ratio, comfortable bedding.

    Property response:

    Dear Guest, Thank you for your kind words, we're glad to hear the windows, bedding, and value hit the sweet spot! 😄 Sometimes it’s the simple things that make a stay just right. We hope to welcome you again soon, the windows will still be there, and so will we!

    Dear Guest, Thank you for your kind words, we're glad to hear the windows, bedding, and value hit the sweet spot! 😄 Sometimes it’s the simple things that make a stay just right. We hope to welcome you again soon, the windows will sti… Show more

    Mirage City Hotel Stuttgart Zentrum
    22 August 2025
  • Helen

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    The breakfast was not cheap but is was good . The guy on the desk when we arrived was very friendly.

    We had to ask for towels and they were damp ( not the guy on the desks fault ) The man on reception the next day was not very friendly . There were people talking just outside until late , the walls were quite thin so the whole place felt noisy

    Property response:

    Dear Guest, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the breakfast and that our colleague at the reception made a friendly first impression. We also appreciate your comments on where we can improve. We sincerely apologize for the inconvenience with the towels and the noise. Your remarks regarding cleanliness and the reception experience during check-out are taken seriously, and we will review these points with our team to ensure a better experience for future guests. Thank you again for staying with us, we hope to welcome you back for an improved visit.

    Dear Guest, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the breakfast and that our colleague at the reception made a friendly first impression. We also appreciate your comments on where we can… Show more

    Mirage City Hotel Stuttgart Zentrum
    22 August 2025
  • Paola

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    They have a parking space that is not underground so you can park tall cars

    There was no AC and it was 34 degrees outside. They provide us with a ventilator but it was absolutely not enough. The curtain was not big enough to cover the window and it was partially falling down. The window in the bathroom could not be open.

    Property response:

    Thank you for your feedback. We’re glad our parking space was convenient for your vehicle and suited your travel needs. We’re sorry to hear that your stay did not fully meet your expectations. The extreme heat during your visit was certainly challenging, and we understand that the fan provided may not have been sufficient. We also appreciate your comments regarding the curtain and the bathroom window, we will look into these issues and work on improvements. Thank you again for sharing your experience. Honest feedback like yours helps us to improve.

    Thank you for your feedback. We’re glad our parking space was convenient for your vehicle and suited your travel needs. We’re sorry to hear that your stay did not fully meet your expectations. The extreme heat during your visit was certain… Show more

    Mirage City Hotel Stuttgart Zentrum
    21 August 2025
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  • Raemar

    Reviewed: 16 August 2025 · Stayed in June 2025

    Verified review
  • Kamlesh

    Reviewed: 12 August 2025 · Stayed in July 2025

    Verified review

    There were not sufficient bath towels in the bathroom; when asked for one more towel the hotel did not have an extra towel. With great effort could speak to the manager who promised to compensate for the inconvenience at the time of check-out. This did not happen and we were not allowed to speak to the manager at the time of check-out.

  • Rodrigo

    Reviewed: 8 August 2025 · Stayed in May 2025

    Verified review

    The hotel is located near the train station, which is convenient.

    I visited this hotel during hot days and the room was super warm at night. A man of the cleaning staff entered my room one hour before the checkout time without permission. He just knocked twice and entered. This was inappropriate. I had just finished getting dressed, but it would have been really annoying if I had been undressed.

    Property response:

    Thank you very much for your feedback and for taking the time to share your experience with us. We’re truly sorry to hear that your room was too warm during your stay. Unfortunately, during particularly hot days, it can be difficult to keep all rooms at a comfortable temperature especially in rooms without air conditioning. We are already looking into solutions to improve guest comfort during the summer months. We would also like to sincerely apologize for the inappropriate entry of our cleaning staff into your room. This does not meet our standards, and we take this matter very seriously. Our housekeeping team has been reminded to strictly respect the checkout time and guest privacy at all times. Thank you for bringing this to our attention. We’re glad to hear that you found our location convenient, and we hope to have the opportunity to welcome you again, under more pleasant conditions.

    Thank you very much for your feedback and for taking the time to share your experience with us. We’re truly sorry to hear that your room was too warm during your stay. Unfortunately, during particularly hot days, it can be difficult to kee… Show more

    Mirage City Hotel Stuttgart Zentrum
    8 August 2025
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  • Anonymous

    Reviewed: 4 August 2025 · Stayed in June 2025

    Verified review
    Property response:

    We’re truly sorry to hear that your time with us is linked to such a difficult personal experience. 💔 Even though the memories from your stay may not be the happiest, we hope you’re finding healing and strength with time. Please know that you're always welcome here, whether for a fresh start or simply a peaceful place to rest. 🌷 Wishing you all the very best moving forward!

    We’re truly sorry to hear that your time with us is linked to such a difficult personal experience. 💔 Even though the memories from your stay may not be the happiest, we hope you’re finding healing and strength with time. Please know that … Show more

    Mirage City Hotel Stuttgart Zentrum
    6 August 2025
  • Wayne

    Reviewed: 3 August 2025 · Stayed in July 2025

    Verified review
  • Alexandru

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    Very good location , friendly staff

    Noisy rooms (and rooms across)

    Property response:

    Thank you for your feedback and for staying with us! 😊 We’re happy to hear you enjoyed our central location and that our team made you feel welcome, that really means a lot to us! 🏙️🙏 We’re sorry to hear that noise from other rooms disturbed your stay. 😕 We understand how important a good night’s sleep is and will look into possible improvements to better soundproof the rooms. 🔇 Thank you again for your honest words and for highlighting the good value. We’d love to welcome you back in the future! 💛

    Thank you for your feedback and for staying with us! 😊 We’re happy to hear you enjoyed our central location and that our team made you feel welcome, that really means a lot to us! 🏙️🙏 We’re sorry to hear that noise from other rooms distur… Show more

    Mirage City Hotel Stuttgart Zentrum
    6 August 2025
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  • Dragan_trial

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review

    We could park our car in front of the hotel for 11 euro per day (ticket machine on the sidewalk), which was OK. The staff was friendly, but I wouldn't say they were paying a lot of attention to us. The rooms are very big, and the bathrooms are unnecessaray big. The hotel is ca. 7 minutes walk from the entrance of the main train station and Koennigsstrasse.

    The rooms will need renovation soon.

    Property response:

    We’re glad to hear that you appreciated the central location and that our team made a friendly impression, even if we could have been a bit more attentive. We'll definitely take that to heart 💬. You're right, our rooms are quite spacious, including the bathrooms! 🛁 We understand that some areas are showing their age, and renovation plans are already being considered 🛠️. Thank you again for your helpful comments. We hope to welcome you back one day, hopefully with some fresh updates! 🌟

    We’re glad to hear that you appreciated the central location and that our team made a friendly impression, even if we could have been a bit more attentive. We'll definitely take that to heart 💬. You're right, our rooms are quite sp… Show more

    Mirage City Hotel Stuttgart Zentrum
    6 August 2025
  • Clh

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review

    The location is good. The price is right, but ownership was literally changing hands the day we arrived, so no idea if the review will be helpful.

    The breakfast was virtually non-existent, and when we saw how skimpy it was, we chose not to pay 15 euros for essentially a platter with little on it. The room has no air conditioning, and it was hot. The garbage bins were directly under the bathroom window and stunk, especially when it was being dumped into trucks but even after that, and we were on the second floor. The rooms need updating. We would not stay there again, but it is in a good location not too far from the train station so maybe it's better under new management.. And the young man who greeted us at the front desk was wonderful and as helpful as he could be. We hope the owners keep him.

    Property response:

    Thank you so much for your feedback and for staying with us! 😊 We’re really happy you liked the location and especially that our front desk team member made you feel welcome, he’ll be thrilled to hear your kind words! 🙌 We’re truly sorry that some aspects of your stay were disappointing. As you mentioned, the hotel was changing ownership during your visit, and unfortunately, that transition came with a few bumps. We're already working hard behind the scenes to improve things, from updating the rooms to completely rethinking our breakfast offering. We also appreciate your honest comments about the lack of air conditioning and the smell from the bins, not ideal, and definitely something we’re addressing. 🌬️🚮 We hope that, with new management and a bit of time, we can turn this place into somewhere guests are excited to return to. Maybe next time you’re in town, we’ll have the chance to show you how far we’ve come.

    Thank you so much for your feedback and for staying with us! 😊 We’re really happy you liked the location and especially that our front desk team member made you feel welcome, he’ll be thrilled to hear your kind words! 🙌 We’re truly sorry … Show more

    Mirage City Hotel Stuttgart Zentrum
    6 August 2025
  • 7.0 Good
    Maksim

    Reviewed: 30 July 2025 · Stayed in June 2025

    Verified review
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  • Raul

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
  • Jutta

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review
  • Maria

    Reviewed: 23 July 2025 · Stayed in June 2025

    Verified review
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  • 7.0 Good
    Elizabeth

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    Close to the train station.

    Our room overlooked the garbage cans.

    Property response:

    Thank you for your feedback! We’re glad to hear you appreciated our convenient location near the train station. We’re truly sorry that your room view was less than ideal. We understand how this may have impacted your overall impression, and we’ll do our best to assign a more pleasant view for you next time – just let us know your preference when booking! We hope to welcome you again soon.

    Thank you for your feedback! We’re glad to hear you appreciated our convenient location near the train station. We’re truly sorry that your room view was less than ideal. We understand how this may have impacted your overall impression, an… Show more

    Mirage City Hotel Stuttgart Zentrum
    24 July 2025
  • Raul

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review
  • Elena

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    Stuff was very friendly and agreed to hold my laggage in a special room before check-in. The option of online check-in was convenient as I've arrived late. I've asked about iron and stuff gave it promtly.

    Property response:

    Thank you so much for your kind and detailed feedback! 😊 We're delighted to hear that you enjoyed our convenient location, the cleanliness of your room, and the overall value for money. It’s great to know our team could assist you with storing your luggage and providing the iron quickly – and that the online check-in option made your late arrival smoother. We’ll be sure to pass your kind words on to our staff – they’ll be thrilled! We hope to welcome you back soon for another comfortable stay in Stuttgart!

    Thank you so much for your kind and detailed feedback! 😊 We're delighted to hear that you enjoyed our convenient location, the cleanliness of your room, and the overall value for money. It’s great to know our team could assist you with… Show more

    Mirage City Hotel Stuttgart Zentrum
    24 July 2025
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  • Almin

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
  • Felicity

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    Up quite a steep hill

    Clean and pleasant

    Property response:

    Thank you for your kind words! We're glad to hear you found everything clean and pleasant. 😊 And yes – our little hill does like to remind guests it's there! 😄 But we hope the view and the stay made the climb worthwhile. We’d love to welcome you again – flat shoes recommended! 😉

    Thank you for your kind words! We're glad to hear you found everything clean and pleasant. 😊 And yes – our little hill does like to remind guests it's there! 😄 But we hope the view and the stay made the climb worthwhile. We’d love… Show more

    Mirage City Hotel Stuttgart Zentrum
    24 July 2025
  • Javier

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review
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  • Bharath

    Reviewed: 18 July 2025 · Stayed in July 2025

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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