Reviews of Kloster-Quartier
Alexianerweg 7, 48163 Münster, Germany
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Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewWow! What a gem of a place. Beautiful campus location and exceptionally friendly and kind staff. Fantastic for local, easily accessible, long, peaceful walks, which made our dog and us very happy. Would highly recommend for a family and dog friendly trip off the beaten track.
What's not to like. You rock :)
Dear Silke, Thank you so much for your feedback. Our aim is to provide a pleasant stay for all our guests, and we are happy that you enjoyed your stay with us. It is good to hear your positive words about our location. My colleagues and I are looking forward welcoming you again soon. Have a great day. Kind Regards, Ramona Telgenkemper Front Desk
Dear Silke, Thank you so much for your feedback. Our aim is to provide a pleasant stay for all our guests, and we are happy that you enjoyed your stay with us. It is good to hear your positive words about our location. My colleagues and I a… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe rooms were lovely, well apportioned. The shower was great!
There was some confusion at booking in and we appeared to have been booked in under the wrong booking which meant we were put into 2 rooms rather than the 1 we booked but both rooms were very comfortable
Dear Grace, Thank you for taking the time to give us your feedback and review. We are thrilled to read about the positive impact our hotelrooms as well as the shower. Your additional feedback is also highly appreciated, we are sorry for the misunderstanding. This is definitely not, what we aim for as a team. We will do our best to do better. We are looking forward to a second chance, to show you just that. With best Regards, Ramona Telgenkemper Front Office
Dear Grace, Thank you for taking the time to give us your feedback and review. We are thrilled to read about the positive impact our hotelrooms as well as the shower. Your additional feedback is also highly appreciated, we are sorry for the… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThe hotel is located on an hospital ground and is catholic with lots of crucifixes. I think it should have been clear on booking. The room was big, so was the bathroom. Not the same room as I booked though. Nice restaurant with lovely hotel staff.
There were a lot of spider webs in the room.
Dear Aurelie, Thank you for your feedback. We are happy that you enjoyed your time with us in the Kloster-Quartier in Münster. Our hotel is at home in a former monastery and all rooms have been individually renovated in 2024, the layout experience differs from room to room, but we have taken note and will provide a room with a different layout for your next stay. Nevertheless, we are of course sorry for the spider webs in your room; this is an important information for us and we will do our best to do better. In addition, thank you for your kind words about the restaurant and our team. Looking forward to your soonest return. Best Regards, Ramona Telgenkemper Front Desk
Dear Aurelie, Thank you for your feedback. We are happy that you enjoyed your time with us in the Kloster-Quartier in Münster. Our hotel is at home in a former monastery and all rooms have been individually renovated in 2024, the layout exp… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewRoom and bath room were newly renovated so very nice. Large king size bed. Green surroundings with plenty of space to walk the dog. Helpful and nice staff.
Pricy breakfast (~19 EUR for adult) so we skipped it. Didn’t get WiFi to work when we were there. No A/C but they had a fan in the room.
Dear Per-Erik, Thank you for taking your time to give us feedback, concerning your stay at our Kloster-Quartier. We are thrilled to read about the positive impact our hotelrooms as well as the location of our hotel has made on you. We are however sorry to hear that we could not completely meet your expectations. We recommend booking a hotelroom at Alexianer Hotel am Wasserturm for your next stay. Some of the rooms at the Alexianer Hotel am Wasserturm are air-conditioned. I hope that we will see you once again here with us in Münster. Kind regards, Ramona Telgenkemper Front Office
Dear Per-Erik, Thank you for taking your time to give us feedback, concerning your stay at our Kloster-Quartier. We are thrilled to read about the positive impact our hotelrooms as well as the location of our hotel has made on you. We are h… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewVery peaceful location and loved the gardens and chapel. Very clean and perfect choice for guests with special needs. Lots of communal facilities that are exquisitely decorated. A real sanctuary!
As we had booked a studio, it would have been nice if we’d had a mini fridge. We stayed a family of four in the studio and it was a bit on the small side for our group size.
Dear Dorthe, Thank you so much for your feedback. It is good to hear your positive words about our location. Your further feedback is also highly appreciated, we are sorry that you have not been completely satisfied. You can get cold drinks at any time from our self-service fridge in the library. For your next stay we recommend a appartement at Haus Augustinus. The apartment is 60 square metres in size and has a kitchenette with fridge. I hope that we will see you once again here with us in Münster. Kind Regards, Ramona Telgenkemper Front Desk
Dear Dorthe, Thank you so much for your feedback. It is good to hear your positive words about our location. Your further feedback is also highly appreciated, we are sorry that you have not been completely satisfied. You can get cold drinks… Show more
Reviewed: 8 December 2024 · Stayed in September 2024
Verified reviewLocation was great, easy to walk to the centre. Not so easy to find the entrance to the property but once found it was great.
Rooms are a little basic but absolutely fine for an overnight stay and very clean.
Dear Annabel, Thank you for taking the time to give us your feedback and review concerning your stay at Kloster-Quartier. We are more than happy that you enjoyed our location on the Alexian Campus. Especially your positive statement about the cleanliness of our hotelroom is highly appreciated. Your additional feedback about finding the entrance is very important for us and we are sorry that you have not been completely satisfied. For longer stays, we recommend booking one of our apartments at Haus Augustinus for a more comfortable experience. We are looking forward to your next stay with us. Have a great time. Kind Regards, Ramona Telgenkemper Front Office
Dear Annabel, Thank you for taking the time to give us your feedback and review concerning your stay at Kloster-Quartier. We are more than happy that you enjoyed our location on the Alexian Campus. Especially your positive statement about t… Show more
Reviewed: 2 November 2024 · Stayed in October 2024
Verified reviewReviewed: 30 September 2024 · Stayed in September 2024
Verified reviewReviewed: 30 September 2024 · Stayed in July 2024
Verified reviewPrice, staff, surroundings
Room was clean but could need an extra check for dust and spiders in windows and ceilings
Dear Laura, Thank you so much for taking the time to write a feedback about your stay with us. Your direct mentioning of our team is highly appreciated – thank you for the praise! It is also great to hear that you especially liked our location. We are however sorry to hear that we could not completely meet your expectations. We are very sorry that dust and spiders on the window have spoilt your stay; this is important information for us.Our aim is to provide a comfortable atmosphere for our guests. I hope that we will get the chance to accommodate you some other time in the future. Best Regards, Ramona Telgenkemper Front Desk
Dear Laura, Thank you so much for taking the time to write a feedback about your stay with us. Your direct mentioning of our team is highly appreciated – thank you for the praise! It is also great to hear that you especially liked our locat… Show more
Reviewed: 9 September 2024 · Stayed in August 2024
Verified reviewExcellent stay, nice environment
Dear Si Manh, thank you for kind feedback concerning your stay at Kloster-Quartier. We are more than happy that you enjoyed your time with us. It is great to hear that you liked our location in the münsterland. We are looking forward to your soonest return. Kind regards, Ramona Telgenkemper Front Desk
Dear Si Manh, thank you for kind feedback concerning your stay at Kloster-Quartier. We are more than happy that you enjoyed your time with us. It is great to hear that you liked our location in the münsterland. We are looking forward to yo… Show more
Reviewed: 7 September 2024 · Stayed in September 2024
Verified reviewReviewed: 3 September 2024 · Stayed in August 2024
Verified reviewReviewed: 25 August 2024 · Stayed in August 2024
Verified reviewWe were just passing by on the motorway and needed a place to sleep. Very compfy and relaxed.
Somehow difficult to find. You have to check in at the nearby hotel, then drive to this location. This is not clear, but when sorted out, no issue
Dear Hendrik, Thank you for your feedback concerning your stay at our Kloster-Quartier in Münster. We are happy to read your kind words and thankful for your feedback concerning the check in. Our aim is to improve our guests experiences and we will work to improve the directions given before checking in. Looking forward to your next stay. Best regards, Florian Jäger Front Office
Dear Hendrik, Thank you for your feedback concerning your stay at our Kloster-Quartier in Münster. We are happy to read your kind words and thankful for your feedback concerning the check in. Our aim is to improve our guests experiences and… Show more
Reviewed: 24 August 2024 · Stayed in August 2024
Verified reviewReviewed: 15 August 2024 · Stayed in July 2024
Verified reviewReviewed: 13 August 2024 · Stayed in August 2024
Verified reviewReviewed: 22 July 2024 · Stayed in July 2024
Verified reviewIt was clean. The only positive.
Staff incredibly unhelpful and rude. Booked overnight accommodation here to be able to use electric car chargers- they were out of order. Staff completely disinterested.
Dear Elizabeth, Thank you for taking your time to give us your honest feedback concerning your stay with us in the Kloster-Quartier. It is great to hear that you especially the cleanliness of our hotel. We appreciate your words, and are quite saddened that we could not fulfil your expectations. Your comments do show us that we have to improve our communication. What saddens us the most is the fact, that you experienced an unkind service; this is definitely not, what we aim for as a team. This is an unpleasant but important feedback for us and we will do our best to do better. We wish you all the best. With best regards, Ramona Telgenkemper Front Office
Dear Elizabeth, Thank you for taking your time to give us your honest feedback concerning your stay with us in the Kloster-Quartier. It is great to hear that you especially the cleanliness of our hotel. We appreciate your words, and are q… Show more
Reviewed: 21 July 2024 · Stayed in July 2024
Verified reviewNice and quiet location. Good food in the restaurant. Very clean.
Dear Inga, Thank you for taking your time to give us your feedback concerning your stay with us in the Kloster-Quartier. We are more than happy that you enjoyed our location on the Alexian Campus. Especially your positive statement about our restaurant is highly appreciated. We cannot wait welcoming you again in our hotel. Best Regards, Ramona Telgenkemper Front Desk
Dear Inga, Thank you for taking your time to give us your feedback concerning your stay with us in the Kloster-Quartier. We are more than happy that you enjoyed our location on the Alexian Campus. Especially your positive statement about ou… Show more
Reviewed: 18 July 2024 · Stayed in July 2024
Verified reviewAmazing and peaceful surroundings with beautiful gardens, great staff, art gallery, and interactive art installations in the garden. The rooms were large, they were modern and well finished. The restaurant served a variety of delicious food for all ages. Both adults and kids enjoyed an outdoor fitness playground, frog pond, and feeding goats. It's definitely a place we would come back to.
We loved everything about this place.
Dear Johnsen, Thank you for this wonderful feedback. It is great to hear that you enjoyed your time with us in the Kloster-Quartier. We are thrilled to read about the positive impact our restaurant as well as the location of our hotel has made on you. Thank you for mentioning our team, this motivates us to keep doing what we enjoy. We cannot wait welcoming you again in our hotel. Best Regards, Ramona Telgenkemper Front Desk
Dear Johnsen, Thank you for this wonderful feedback. It is great to hear that you enjoyed your time with us in the Kloster-Quartier. We are thrilled to read about the positive impact our restaurant as well as the location of our hotel has m… Show more
Reviewed: 12 July 2024 · Stayed in July 2024
Verified reviewclean and new facilities
Breakfast is too expensive.
Dear Peter, Thank you for taking your time to give us feedback, concerning your stay at our Kloster-Quartier. We are thrilled to read about the positive impact our hotelrooms as well as the cleanliness of our hotel has made on you. We are however sorry to hear that we could not completely meet your expectations. I hope that we will see you once again here with us in Münster. Kind regards, Ramona Telgenkemper Front Office
Dear Peter, Thank you for taking your time to give us feedback, concerning your stay at our Kloster-Quartier. We are thrilled to read about the positive impact our hotelrooms as well as the cleanliness of our hotel has made on you. We are h… Show more
Reviewed: 17 June 2024 · Stayed in June 2024
Verified reviewSuper clean and tidy, soooooo peaceful!
Nothing
Dear Rachel , Thank you for taking your time to give us feedback, concerning your stay at the Kloster-Quartier. It is great to hear that you enjoyed the cleanliness of the room and our calm location as well. We are looking forward to welcoming you again. Best Regards, Ramona Hattebuer Front Desk
Dear Rachel , Thank you for taking your time to give us feedback, concerning your stay at the Kloster-Quartier. It is great to hear that you enjoyed the cleanliness of the room and our calm location as well. We are looking forward to welcom… Show more