Kranzplatz 12, Mitte, 65183 Wiesbaden, Germany
#21 of 47 hotels in Wiesbaden
Guests' ChoiceBased on 634 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
9.5
Facilities
8.1
Staff
8.7
Value for money
8.1
Free WiFi
8.7
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End of dialog contentReviewed: 2 August 2025
Abdulla
BahrainNo in room dining after breakfast Old furniture and toilet Car park issue (6 minutes away)
Location Room space Comfort Sweet Staff special thanks to “Poli” at check in WiFi was very good
Stayed in August 2025
Reviewed: 29 July 2025
David
United KingdomA little expensive
Central location close by restuarants
Stayed in July 2025
Reviewed: 26 July 2025
Andrew
GermanyInitial reception for checking in was slow and not exactly friendly- later in the stay the reception improved markedly
General comfort and ambience very good. Location excellent
Stayed in June 2025
Reviewed: 7 July 2025
Paula
SwitzerlandGood area! Good breakfast
Stayed in June 2025
Reviewed: 6 July 2025
Caron
United StatesI'm trying to think of something either my husband or I didn't like! Two things could be improved: the window curtains let quite a bit of light in at the sides, and the faucet on the sink doesn't reach far enough over the sink, so water splashes onto the surround when you use it. Also, I gather parking is limited and most guests have to park in a public parking lot about six blocks away after unloading. Otherwise, we were completely satisfied. There's even a taxi stand across the street!
My husband and I stayed at the Schwarzer Bock (Black Ibex or Mountain Goat) under odd circumstances. We had rented an apartment in Wiesbaden which was lovely otherwise but had no air conditioning. A massive heatwave hit the city and we just couldn't sleep without A/C, so we booked the Schwarzer Bock for six nights, and we have no regrets! This hotel began as a bathhouse in 1486 (yes, really) and its current Radisson incarnation combines some hard-to-find classic features with modern conveniences. The rooms are fully air conditioned, so don't be put off by the fact that the halls are not. The ceilings are high and the mattresses are extremely comfortable: they worked both for me, a person who prefers a softer bed, and my husband who likes it to be more firm. Our room was big, with plenty of storage, plush bathrobes and towels that really dry. The shower was ample and tall enough for my 6'3" husband, and it had a non-slip floor, a huge relief for someone like me whose sense of balance isn't great. There was a small fridge and a hot water heater for instant coffee, cocoa or tea. One of the truly rare and lovely features of this older building is the double doors at the entrance to each room. You hear no noise from the hall and no light comes in under the door. Bliss! The bathhouse/spa is still there (but updated) and though we didn't take advantage of that complex, we saw a lot of folks in bathrobes heading that way. The bar has outdoor seating and the breakfast, which is not overpriced, is served both in the restaurant and in an interior courtyard with big umbrellas and lovely planters. This hotel has wonderful historic features like the Ingelheimer Zimmer, a room lined and ceilinged with carved wooden panels from the 17th century. And to top it all off, it's across the street from Wiesbaden's biggest hot spring and steps away from the pedestrian zone.
Stayed in July 2025
Reviewed: 2 July 2025
Curtis
United StatesTough parking in City Center
Very nice sheets and good A/C
Stayed in July 2025
Reviewed: 14 May 2025
Katrina
United KingdomThe design in the room is rather heavy and masculine. Marble bathroom tiles black and heavy.
Grand historic building, nice room, best bedding you can get. Lovely bathrobes and slippers were prepared and placed in the wardrobe. Excellent quality toiletries.
Stayed in April 2025
Reviewed: 10 May 2025
Gabriella
United StatesCentral location with excellent, spacious room, and very comfortable beds.
Stayed in May 2025
Reviewed: 24 April 2025
Olenka
United KingdomI stayed three times and had several encounters with 4 different staff at the reception and every encounter was different - from very pleasant to quite disappointing or even rather discouraging. Rooms facing the street are not soundproof and at times it can be a challenge to fall asleep especially on weekends.
I enjoyed the elegant and quiet ambience of the hotel. It gives a feeling of serenity and calm especially as you walk into the foye from a bustling street outside. The room was spacious and with all the expected amenities.
Stayed in March 2025
Reviewed: 30 March 2025
Yasaman
GermanyNothing
Stayed in March 2025
Reviewed: 21 March 2025
Ayman
JordanThe reception crew were unprofessional, and a lot of people were waiting all the time with only one receptionist available all the time. They are not responding to the phones or the housekeeping requiments because there are not enough people on the reception desk. They made me a big issue to return the money after 3 days since they have deducted the amount 2 times.
The historical place is from 1486, it's amazing how they could save it for this long time.
Stayed in March 2025
Reviewed: 20 March 2025
Natalie
United StatesParking was very far away and inconvenient. No place to unload luggage in front of the hotel. Limited staff at the front desk made it difficult to resolve any issues and validate parking ticket.
Location was amazing! Staff was very friendly. Very accommodating.
Stayed in February 2025
Reviewed: 24 February 2025
Emma
United KingdomCheck in staff weren't friendly and there were often long queues at reception. I also had to pay 100 euro deposit when I checked in which completely took me by surprise. I haven't had to do this before. I am still waiiting for the deposit to be refunded! I also had to pay a tourist tax on depature, so it felt like I was charged every time I went to reception, despite paying for the accommodation in advance.
The hotel building is very beautiful and it is in a great location. The closest car park is the Kurhaus but this is only a short walk from the hotel. The breakfast buffet is amazing here, we loved it. The staff at breakfast were also very helpful and very friendly. Our room was huge and incredibly comfortable, it definitely exceeded our expectations.
Stayed in February 2025
Reviewed: 11 February 2025
Iva
BelgiumThe first 2 days the shampoo and body wash weren't refilled so I only got them refilled after 2 complaints. The mattress was too soft so not comfortable for me personally.
The location was perfect. It was very clean and the staff was nice.
Stayed in February 2025
Reviewed: 2 February 2025
Paivi
BelgiumNice room, friendly staff and delicious breakfast
Stayed in February 2025
Reviewed: 9 January 2025
Ermir
AlbaniaThe girl at the reception was not that helpful!
The location was great, old building but clean and tidy.
Stayed in December 2024
Reviewed: 4 January 2025
Vira
UkraineFor two guests one chair is not enough, for example to drink coffee. It was possible to provide another chair or a small pouf.
Everything met our expectations. Very comfortable and cozy bed. I want to note that we had a very good rest.
Stayed in January 2025
Reviewed: 31 December 2024
Brett
United StatesThe property although very old needs some attention to spruce it up
The history and location
Stayed in November 2024
Reviewed: 28 December 2024
Joseph
GermanyLocation and value for the money.
Stayed in December 2024
Reviewed: 24 December 2024
Anne1982j
NetherlandsThe pull out couch is very uncomfortable and my son therefor wanted to sleep in the double bed, between the two matrasses even.... Parking is expensive and not very close to the hotel, but we thought the location was totally worth it.
The breakfast was great! And the staff was really kind.
Stayed in December 2024
Reviewed: 19 December 2024
Richard
United KingdomAn unfortunate incident on the last morning prior to checking out Issue was resolved but the memory lasts
It’s a very good hotel High standards Would of been excellent on the score
Stayed in December 2024
Reviewed: 15 December 2024
Ariana
GermanyQuite a wait to check-in during the busy season, but staff were so kind and doing their best to make the process comfortable. Nice lounge areas to wait.
Gorgeous facility and amazing location
Stayed in December 2024
Reviewed: 5 December 2024
Stephen
United Arab EmiratesThe location of the hotel
was fine
Stayed in December 2024
Reviewed: 4 December 2024
Christine
United KingdomNothing
Beautiful hotel, very comfy bed
Stayed in November 2024
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