Reviews of Radisson Blu Hotel Schwarzer Bock Wiesbaden This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Kranzplatz 12, Mitte, 65183 Wiesbaden, Germany
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Reviewed: 6 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewThe old architure style
There was bad odor at the suite room. The sofa bad was noisy. Everything should pay extra ithe services was not included at the booking.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewBreakfast was the highlight of the trip. The staff was super helpful and friendly. The spa was fabulous, small but super relaxing.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe location
Unfriendly and unhelpful staff. Room was old and loud. Mattress old and soft. Didn’t sleep much
Dear Ms. Nina, thank you for your feedback via booking.com. We are so very sorry that you have not felt well taken care of while with us. We have, especially with regard to to the way we approached you, not at all given you the feeling of being at home - which should be our utmost goal - and that has disappointed and unsettled you. We truly apologize for any inconveniences resulting from that and assure you that we have taken your feedback seriously and have already made a proper follow up within our team. You definitely should not feel uneasy but should trust in being able to address us with anything you need and expect our team to react in a comforting way. I am so sorry that this has not happened. We would like to inform you that we are constantly reviewing all our structures and procedures when it comes to maintenance/cleanliness - which is sometimes challenging in an old building like ours - as well as service so your feedback represents a very valued part to work on our improvements. We do still hope to have you with us soon again. At that moment, I would like to surprise you with an upgrade into one of our more spacious Premium rooms, together with a welcome drink in our Bar 1486 to compensate you a little bit for the disappointment. Kindly contact me directly in the case of your booking so that I may arrange it accordingly and especially see to it that you feel well and at home. Kind regards Franka Kretzschmar General Manager E - Mail: franka.kretzschmar@radissonblu.com
Dear Ms. Nina, thank you for your feedback via booking.com. We are so very sorry that you have not felt well taken care of while with us. We have, especially with regard to to the way we approached you, not at all given you the feeling of … Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewGreat location! Received an upgrade to a suite, with a lovely balcony
It was all great. Only thing: the heating/ac switch is hidden behind the tv. Took me some time to find it.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in May 2025
Verified reviewEntry, parking
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewLocation and once I got the room I paid for.
They downgraded my room when I checked in and moved my room around 1.30 am. No help.
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewUnfortunately, the bathroom was unusable – shower water spread across the entire floor, and the sink faucet was so poorly positioned that washing your hands was simply impossible. The room itself had the musty charm of a forgotten storage closet.
Dear Mr. Holler, thank you for your feedback via booking.com. We are so very sorry that you have not fully felt well taken care of while with us. We have, especially with regard to diverse maintenance issues, not in all aspects given you the feeling of being at home - which should be our utmost goal - and that has disappointed and unsettled you. We truly apologize for any inconveniences resulting from that and assure you that we have taken your feedback seriously and have already made a proper follow up within our team. We would like to also inform you that we are constantly reviewing all our structures and procedures when it comes to maintenance/cleanliness - which is sometimes challenging in an old building like ours - as well as service so your feedback represents a very valued part to work on our improvements. We do still hope to have you with us soon again. At that moment, I would like to surprise you with an upgrade into one of our more spacious Premium rooms, together with a welcome drink in our Bar 1486 to compensate you a little bit for the disappointment. Kindly contact me directly in the case of your booking so that I may especially see to it that you feel well and at home. Kind regards Franka Kretzschmar General Manager E - Mail: franka.kretzschmar@radissonblu.com
Dear Mr. Holler, thank you for your feedback via booking.com. We are so very sorry that you have not fully felt well taken care of while with us. We have, especially with regard to diverse maintenance issues, not in all aspects given you t… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewWonderful staff who couldn’t do enough - with very comfortable beds.
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewVery nice location, comfortable beds, clean and cozy rooms, tasty breakfasts
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewGrand old spa hotel renovated to modern standards. Excellent breakfast. Very central location. Friendly and helpful staff. My go-to hotel whenever I’m in Wiesbaden. Highly recommended!
Spa area, although connected to the hotel, is now run by a separate company. So you have to bring your own towels, etc. I liked it much better when the hotel ran the whole thing.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewStaff was extremely helpful and friendly. Location is perfect.
Room had a weird smell and we had tea bags and cups in the room, but nothing to heat water with.
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewLocation Room space Comfort Sweet Staff special thanks to “Poli” at check in WiFi was very good
No in room dining after breakfast Old furniture and toilet Car park issue (6 minutes away)
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewCentral location close by restuarants
A little expensive
Reviewed: 28 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 July 2025 · Stayed in June 2025
Verified reviewGeneral comfort and ambience very good. Location excellent
Initial reception for checking in was slow and not exactly friendly- later in the stay the reception improved markedly
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified review