Opiniones del Radisson Blu Conference Hotel, Düsseldorf Esta es la clasificación por estrellas oficial que una tercera parte independiente, la Hotelstars Union, ha otorgado al alojamiento. Para ello, se compara el alojamiento con los estándares del sector y se puntúa en base al precio, las instalaciones y los servicios que ofrece. ¡Usa la clasificación por estrellas para elegir tu estancia!

Dear Guillermo V, Thank you for your feedback. We’re sorry to hear that your experience with our front desk staff did not meet your expectations. Please be assured that we take such comments seriously and will address this internally to ensure our team receives the necessary training to provide professional and helpful service at all times. We appreciate you bringing this to our attention and hope to have the opportunity to offer you a better experience in the future. Kind regards, Christina Timm Front Office Manager

Dear Guillermo V, Thank you for your feedback. We’re sorry to hear that your experience with our front desk staff did not meet your expectations. Please be assured that we take such comments seriously and will address this internally to e… Mostrar más

Dear Helena, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with us, whether for business or leisure. It's great to know you enjoyed our excellent location, the variety of nearby restaurants, our rich breakfast, and especially the comfort of our beds. We're also very happy that our team's friendliness and the cleanliness of the hotel stood out to you. Your recommendation truly means a lot to us – we hope to welcome you back soon! Kind regards, Christina Timm Front Office Manager

Dear Helena, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with us, whether for business or leisure. It's great to know you enjoyed our excellent location, the variety of ne… Mostrar más

Dear José Francisco, Thank you for your feedback and for highlighting our convenient location. We’re sorry to hear that you found the breakfast price too high. Please allow us to mention that our breakfast includes a large buffet with a wide variety of options, as well as unlimited coffee, juice, and water, which we aim to offer at great value. We appreciate your comments and hope to have the opportunity to welcome you back in the future. Best regards, Christina Timm Front Office Manager

Dear José Francisco, Thank you for your feedback and for highlighting our convenient location. We’re sorry to hear that you found the breakfast price too high. Please allow us to mention that our breakfast includes a large buffet with a w… Mostrar más

Dear Mohammed, Thank you for your feedback. We apologize for the inconvenience caused by the closure of the pool and sauna during your stay. We understand how important these amenities are, and we want to assure you that we do send an extra message to guests informing them about their closure prior to arrival. We appreciate your comments and will continue to work on ensuring that all relevant information is clearly communicated to our guests. We hope to welcome you back soon. Best regards, Christina Timm Front Office Manager

Dear Mohammed, Thank you for your feedback. We apologize for the inconvenience caused by the closure of the pool and sauna during your stay. We understand how important these amenities are, and we want to assure you that we do send an extr… Mostrar más

Dear Juan Fernando, Thank you for your feedback following your recent stay with us during Euro 2024. We appreciate your understanding regarding the ongoing renovations at our hotel. While we regret any inconvenience caused by the construction, we are pleased that you found our location peaceful despite this. Your flexibility and patience during this time are greatly appreciated. We look forward to welcoming you back in the future, once our renovations are complete, to provide you with an even more enjoyable experience. Warm regards, Christina Timm Front Office Manager

Dear Juan Fernando, Thank you for your feedback following your recent stay with us during Euro 2024. We appreciate your understanding regarding the ongoing renovations at our hotel. While we regret any inconvenience caused by the construc… Mostrar más

Dear Agustin Juan, Thank you for taking the time to leave such a positive review of your recent stay at our hotel. We are delighted to hear that you found our hotel to be convenient and comfortable, especially for your work in the fashion district of the city. We're thrilled that you enjoyed our breakfast offerings as well. We strive to provide a variety of delicious options to start your day off right. Your recommendation means a lot to us, and we appreciate your kind words. It was a pleasure to have you as our guest, and we hope to welcome you back again soon for another great stay. If you have any further feedback or requests, please don't hesitate to reach out to us. We're always here to ensure your stay is as enjoyable as possible. Warm regards, Christina Timm Front Office Manager

Dear Agustin Juan, Thank you for taking the time to leave such a positive review of your recent stay at our hotel. We are delighted to hear that you found our hotel to be convenient and comfortable, especially for your work in the fashion … Mostrar más

Dear Alvaro, Thank you for sharing your recent experience with us. We're pleased to hear that our hotel's proximity to the boat show was convenient for you. However, we regret to learn about the challenges you faced regarding the non-functional elevator and the delay in receiving your stay invoice. Please accept our sincere apologies for any inconvenience caused by these issues. Rest assured, we take your feedback seriously and will address these matters promptly with our team to ensure that necessary improvements are made. Your satisfaction is our priority, and we're committed to providing you with the best possible service. We appreciate your patience and understanding in this matter. Should you require any further assistance or have additional feedback to share, please feel free to reach out to us directly. Warm regards, Christina Timm Front Office Manager

Dear Alvaro, Thank you for sharing your recent experience with us. We're pleased to hear that our hotel's proximity to the boat show was convenient for you. However, we regret to learn about the challenges you faced regarding the … Mostrar más

Dear Javier, Thank you for sharing your experience following your recent stay with us. We value your feedback regarding the issues you encountered with the elevators and the service at reception. We sincerely apologize for any inconvenience caused by the elevator problems, as well as any lack of empathy experienced during your interactions with our reception team. Rest assured, your comments have been noted, and we will address them with our team to ensure that such incidents are not repeated in the future. Our aim is always to provide a seamless and pleasant experience for all our guests, and we regret that we fell short of your expectations on this occasion. We hope for the opportunity to welcome you back and demonstrate our commitment to providing exceptional service. Warm regards, Christina Timm Front Office Manager

Dear Javier, Thank you for sharing your experience following your recent stay with us. We value your feedback regarding the issues you encountered with the elevators and the service at reception. We sincerely apologize for any inconvenien… Mostrar más

Dear Fernando, Thank you for taking the time to provide feedback about your recent stay. We appreciate your comments regarding our location and service. Your satisfaction is our priority, and we're delighted to hear that you found our location convenient and were satisfied with the service provided during your stay. If there's anything specific we can do to enhance your experience further, please don't hesitate to let us know. We're here to ensure you have a comfortable and enjoyable stay with us. We hope to have the pleasure of welcoming you back for another memorable stay in the future. Warm regards, Christina Timm Front Office Manager

Dear Fernando, Thank you for taking the time to provide feedback about your recent stay. We appreciate your comments regarding our location and service. Your satisfaction is our priority, and we're delighted to hear that you found our… Mostrar más

Dear David, Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you found our hotel to be good and well-located. Your satisfaction is our top priority, and it's rewarding to know that you enjoyed your stay. We appreciate your kind words about the cleanliness of our facilities and the friendliness of our staff. Providing a clean and welcoming environment is essential to us, and we are delighted that we could meet your expectations. It was a pleasure hosting you, and we look forward to welcoming you back in the future. If you have any suggestions or specific feedback on how we can further enhance your experience, please feel free to share. Thank you for choosing to stay with us! Best regards, Christina Timm Assitant Front Office Manager

Dear David, Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you found our hotel to be good and well-located. Your satisfaction is our top priority, and it's rewarding to know that you… Mostrar más

Dear Alicia, Thank you for sharing your experience with us, and we sincerely appreciate your detailed feedback. We're pleased to hear that Mariela at the reception left a positive impression with her friendliness and empathy. However, we regret that your interaction with the male receptionist and the overall experience fell short of your expectations. We apologize for any inconvenience caused by the assigned room near the elevator and the ongoing repairs. Your comfort is our priority, and we understand the importance of a restful stay. Please note that we are a Conference Hotel, therefor it is no Standard that we have bathrobes in every room but of course you can request them at the Front Desk, We understand your hesitation in choosing us again based on your experience, and we genuinely value your feedback as it provides us with an opportunity to enhance our services. If you would be open to discussing your concerns further or if there is anything specific you'd like us to address, please don't hesitate to contact us directly. Thank you for your honesty, and we hope to have the chance to regain your trust in the future. Best regards, Christina Timm Assistant Front Office Manager

Dear Alicia, Thank you for sharing your experience with us, and we sincerely appreciate your detailed feedback. We're pleased to hear that Mariela at the reception left a positive impression with her friendliness and empathy. However,… Mostrar más

Dear Juan, Thank you for taking the time to share your feedback on your recent stay at our hotel. We're delighted to hear that you found our hotel to be good, comfortable, and appreciated the cleanliness of our facilities. It's wonderful to know that the beds and rooms met your expectations, and you enjoyed the convenient location next to the river and in front of a metro stop. We appreciate your comments regarding the common areas. Your feedback is valuable, and we will certainly take it into consideration as we continue to enhance our guest experience. Regarding the price, we understand your concerns, and we appreciate your honest feedback. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for another positive experience in the future. Best regards, Christina Timm Assistant Front Office Manager

Dear Juan, Thank you for taking the time to share your feedback on your recent stay at our hotel. We're delighted to hear that you found our hotel to be good, comfortable, and appreciated the cleanliness of our facilities. It's won… Mostrar más

Dear Raquel, Thank you for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that you found our breakfasts spectacular and that you appreciated the cleanliness of our facilities. We take great pride in maintaining a high standard of cleanliness and offering a delightful breakfast experience for our guests. It's also wonderful to know that you found our pillows amazing. A comfortable night's sleep is essential, and we're pleased that our pillows contributed to your overall comfort. Your positive feedback is truly appreciated, and it motivates us to continue providing excellent service. If you have any additional comments or if there's anything else we can do to enhance your future stays, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future. Thank you for choosing us for your stay. Warm regards,

Dear Raquel, Thank you for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that you found our breakfasts spectacular and that you appreciated the cleanliness of our facilities. We take gr… Mostrar más

Dear Nuria, Thank you for taking the time to provide us with feedback on your recent stay. We are delighted to hear that you enjoyed the spacious, well-decorated room and the comfortable bed. It's wonderful to know that you appreciated the tea and coffee service in your room. However, we sincerely apologize for any cleanliness issues you encountered, particularly the discovery of socks from a previous guest under the bed. This is not up to our usual standards, and we will address this matter with our housekeeping team to ensure that such oversights are avoided in the future. Your feedback is essential to our continuous improvement, and we will use your comments to enhance our services and maintain the highest level of cleanliness for our guests. We appreciate your stay with us and hope to welcome you back for an even better experience in the future. Warm regards, Andrei -Z Kallai Rooms Division Manager

Dear Nuria, Thank you for taking the time to provide us with feedback on your recent stay. We are delighted to hear that you enjoyed the spacious, well-decorated room and the comfortable bed. It's wonderful to know that you appreciated… Mostrar más

Dear Maria Angelica, Thank you for sharing your feedback about your recent stay at our hotel. We're delighted to hear that you appreciated the comfort and modernity of the hotel, as well as its convenient location. We take great pride in providing a pleasant and contemporary experience for our guests. However, we are truly sorry to learn that some aspects of your stay did not meet your expectations. We apologize for any inconvenience caused by the restaurant experience. We will take your comments into serious consideration and work towards improving the options, pricing, and alternatives available in our restaurant to better cater to our guests' preferences. We also apologize for the condition of the towels provided during your stay. This is not reflective of our usual standards, and we will investigate the matter to ensure such occurrences are avoided in the future. Regarding the price of breakfast, we understand your concern. We regularly review our pricing to ensure it is competitive with other establishments while maintaining the quality of our offerings. Your feedback will assist us in this process. As for the parking charges, we understand that it can be an inconvenience for guests. We aim to provide secure and convenient parking options for our guests, and the charges are meant to cover the maintenance and safety of the parking facilities. However, we will consider your feedback while revisiting our parking policy. Thank you for taking the time to highlight these areas of improvement. Guest satisfaction is of the utmost importance to us, and we will use your valuable input to make the necessary changes and ensure a more enjoyable experience for all our guests. We hope to have the opportunity to welcome you back to our hotel in the future, so we may demonstrate the improvements we have made based on your feedback. Best regards, Andrei -Z Kallai Rooms Dvision Manager

Dear Maria Angelica, Thank you for sharing your feedback about your recent stay at our hotel. We're delighted to hear that you appreciated the comfort and modernity of the hotel, as well as its convenient location. We take great pride … Mostrar más

Dear Tecno, Thank you for providing feedback on your experience. I apologize for the inconvenience you faced during your stay. It's disappointing to hear that your request for double rooms with French beds was not fulfilled and that the coffee maker in your room was broken. Assigning rooms according to guests' preferences, such as bed types, is an important aspect of ensuring guest satisfaction. I understand your frustration that this request was not met. Your feedback will be shared with the hotel management to address the issue and prevent similar occurrences in the future. Regarding the broken coffee maker and the request for a dental kit, it is unfortunate that these matters were not promptly addressed. It is important for hotels to ensure that all amenities are in working order and that guest requests are fulfilled in a timely manner. I recommend reaching out to the hotel directly to inform them of these issues so that they can take appropriate corrective actions. We apologize for the inconvenience you experienced during your stay. Your feedback is valuable in helping us identify areas for improvement and ensuring that such situations are avoided in the future. Andrei-Zoltan Kallai Rooms Division Manager Radisson Blu Conference Hotel, Düsseldorf

Dear Tecno, Thank you for providing feedback on your experience. I apologize for the inconvenience you faced during your stay. It's disappointing to hear that your request for double rooms with French beds was not fulfilled and that th… Mostrar más