Käfertaler Straße 5, 68167 Mannheim, Germany
#47 of 52 hotels in Mannheim
Guests' ChoiceBased on 51 hotel reviews
6.9Cleanliness
7.7
Comfort
7.3
Location
8.0
Facilities
6.8
Staff
8.4
Value for money
7.8
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 3 August 2025
Kjetil
NorwayVague information about breakfast and check out times.
Stayed in August 2025
Reviewed: 28 June 2025
Nancy
United StatesIt had no air conditioning, and it was extremely hot. It also lacked hooks for towels. The check in was terrible because no one was there to greet us. It took 15 minutes for someone to travel to the hotel to check us in. They did not speak English or have any signs in English, so that was a struggle.
It was a spacious, clean room with comfortable beds, a nice shower and bathroom. Once the staff arrived they were helpful and polite, even calling us a cab on our day to leave.
Stayed in June 2025
Reviewed: 12 September 2024
Jamie
NetherlandsLarge and comfortable room, safe space to store bikes. Reception very friendly and helpful. Within easy walking distance of the city centre
Stayed in September 2024
Reviewed: 22 June 2024
Iva
GermanyIt is pretty noisy, which I expected due to the street nearby. Bathroom is outdated, but still had everything I needed.
Location is pretty good, tram stations nearby. Man can walk to the city center as well. Bed was comfortable, the room was clean and had everything I needed. Staff is friendly and helpful.
Stayed in June 2024
Reviewed: 19 May 2024
Nahid
GermanyStaircase is narrow but not that bad.
Staff behaviour and the friendliness were amazing. They are very understanding and supportive.
Stayed in May 2024
Reviewed: 23 October 2023
Catalina
GermanyEverything was fine
Reception team was really nice, the room was cozy and clean Parking inside the hotel is possible
Stayed in October 2023
Reviewed: 22 August 2023
Gasan
United KingdomI’m not sure is good
Good
Stayed in August 2023
Reviewed: 1 July 2023
Samuel
United StatesSlightly better cleanliness in the bathrooms. It's very loud at night but that's not the fault of the hotel, it's just how this part of Mannheim is.
Location is very convenient and in one of the more lively parts of Mannheim. The staff/owners are genuinely good people. They don't speak much of any English but they make it work and mean well.
Stayed in July 2023
Reviewed: 14 May 2023
Mündel-möhr
Germanysome damages to some furnitures. could be repaired. the shelves in closet fell. bathroom mirror light didnt work. some things were not to hotel standard. the stairways were super slippery and even worse when wet and being cleaned. no elevators so not for elderlies or those with poor mobility.
cute quaint hotel in an easy accessible location. close to the street train and many restaurants nearby. comfortable beds and clean rooms. nice staff.
Stayed in May 2023
Reviewed: 23 April 2023
Andreas
GermanyBed was defective, breakfast a little expensive
good location, uncomplicated, they made a parking spot available for me, close to tram station
Stayed in April 2023
Reviewed: 14 March 2023
Sxang
GermanyWe were on the 4th floor but no elevator. 😅
The staff is very friendly and nice! Superb!❤️ The restaurant is also is a big plus.❤️ The room is clean and comfy.🤗
Stayed in March 2023
Reviewed: 10 November 2022
Carolin
GermanyWIFI did not work because too many people were using it. TV did not work. Tiny bathroom. That's it.
Very convenient location, only a few minutes from the Capitol - if you attend a concert or some other event there. Only fifteen minutes by tram from the central train station and the city centre. Very friendly staff, very helpful. Nice breakfast.
Stayed in November 2022
Reviewed: 9 November 2022
Simon
GermanyNot many convenient power sockets in the room - an extension cable with several sockets would fix that. The LCD TV was v small, not very visible from 1 bed, and only a few working channels - but who wants to watch anyway?! Parking is probably difficult - I parked 10 mins walk away at the west end of the University Klinik parkplatz - €6 for 24 hours, might be full in the morning.
Hotel Memo is a very handy place to stay if you're visiting an event at Alte Feuerwache. It's also just a 10 minutes walk over the river into the city centre. Also tram lines there too. My room (205) was spacious but spartan with 2 well-separated single beds. There was no traffic noise even with the window open. The bathroom was clean and fully functional, but dated. Wifi worked fine for me - streaming audio.
Stayed in November 2022
Reviewed: 7 July 2025
Sami
NetherlandsGood location friendly staff. clean and comfortable. Bar & restaurant perfect .
Stayed in July 2025
Reviewed: 25 April 2025
Nora
United KingdomThe room was tiny, uncomfortable with neon lighting, it was sparse like in a monastery but with kitsch and many patched up bits. The staircase is steep and a lot for carrying luggage. The food was really not nice.
The welcome was very warm. If someone wants to have an experience like in a movie this is the place to stay. Out of this world.
Stayed in April 2025
Reviewed: 17 October 2024
Mykola
UkraineThe wall in 20cm in front of toilet. You have to open the door for normal sitting Breakfast is poor, two slices of tomato and two slices of cucumber - all vegetables...
Wide bed
Stayed in October 2024
Reviewed: 8 August 2024
Arafang
GermanyThe place is perfect
Everything
Stayed in June 2024
Reviewed: 25 June 2024
Daniel
United KingdomIt was perfect
Great location and extremely friendly staff
Stayed in June 2024
Reviewed: 28 May 2024
Catherine
United KingdomDisabled fascilities that do not exist. Staff that have a 2 sided personality; nice to begin with and then rude and unfriendly.
Breakfast was tasty and plentiful. Placement of hotel was average.
Stayed in May 2024
Reviewed: 2 May 2024
Carlos
CanadaThe roof or the room wasn't height enough and I hit my head several times
Attention and food
Stayed in April 2024
Reviewed: 5 April 2024
Karin
United KingdomHuge bedroom and so friendy.
Stayed in April 2024
Reviewed: 11 July 2023
Candace
United Statesread above. wish we could have stayed. price seemed reasonable.
we did not stay here!!!! got to hotel late, due to delayed trains and hotel closed. didnt allow us to check in. A cleaning lady from restaurant (i think) couldnt help us other than to say it was too late. website said different time than what she told us. No one could help us. very dissappointed as i had to sleep on a floor that nite.
Stayed in June 2023
Reviewed: 2 July 2023
Kenneth
NorwayClean and nice room. Good beds. Helpful reception. Easy to lock in at night.
Stayed in June 2023
Reviewed: 23 June 2023
David
GermanyVery minimal room with cheap equipment. The bathroom door handle almost stayed in my hand when trying to open the door. Not very smooth communication with some of the staff. It was also not very nice that the cleaning staff took an empty bottle (with deposit!) in a paper bag on the table assuming it was trash (and not even emptying the trash bin)
Good location and price for my purposes.
Stayed in June 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content