Reviews of Hotel Restaurant Memo
Käfertaler Straße 5, 68167 Mannheim, Germany
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewVague information about breakfast and check out times.
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewGood location friendly staff. clean and comfortable. Bar & restaurant perfect .
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewIt was a spacious, clean room with comfortable beds, a nice shower and bathroom. Once the staff arrived they were helpful and polite, even calling us a cab on our day to leave.
It had no air conditioning, and it was extremely hot. It also lacked hooks for towels. The check in was terrible because no one was there to greet us. It took 15 minutes for someone to travel to the hotel to check us in. They did not speak English or have any signs in English, so that was a struggle.
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewThe welcome was very warm. If someone wants to have an experience like in a movie this is the place to stay. Out of this world.
The room was tiny, uncomfortable with neon lighting, it was sparse like in a monastery but with kitsch and many patched up bits. The staircase is steep and a lot for carrying luggage. The food was really not nice.
Reviewed: 17 October 2024 · Stayed in October 2024
Verified reviewWide bed
The wall in 20cm in front of toilet. You have to open the door for normal sitting Breakfast is poor, two slices of tomato and two slices of cucumber - all vegetables...
Reviewed: 27 September 2024 · Stayed in September 2024
Verified reviewReviewed: 12 September 2024 · Stayed in September 2024
Verified reviewLarge and comfortable room, safe space to store bikes. Reception very friendly and helpful. Within easy walking distance of the city centre
Reviewed: 8 August 2024 · Stayed in June 2024
Verified reviewEverything
The place is perfect
Reviewed: 28 June 2024 · Stayed in June 2024
Verified reviewReviewed: 25 June 2024 · Stayed in June 2024
Verified reviewGreat location and extremely friendly staff
It was perfect
Reviewed: 22 June 2024 · Stayed in June 2024
Verified reviewLocation is pretty good, tram stations nearby. Man can walk to the city center as well. Bed was comfortable, the room was clean and had everything I needed. Staff is friendly and helpful.
It is pretty noisy, which I expected due to the street nearby. Bathroom is outdated, but still had everything I needed.
Reviewed: 31 May 2024 · Stayed in May 2024
Verified reviewReviewed: 28 May 2024 · Stayed in May 2024
Verified reviewBreakfast was tasty and plentiful. Placement of hotel was average.
Disabled fascilities that do not exist. Staff that have a 2 sided personality; nice to begin with and then rude and unfriendly.
Reviewed: 24 May 2024 · Stayed in May 2024
Verified reviewReviewed: 19 May 2024 · Stayed in May 2024
Verified reviewStaff behaviour and the friendliness were amazing. They are very understanding and supportive.
Staircase is narrow but not that bad.
Reviewed: 14 May 2024 · Stayed in May 2024
Verified reviewReviewed: 2 May 2024 · Stayed in April 2024
Verified reviewAttention and food
The roof or the room wasn't height enough and I hit my head several times
Reviewed: 18 April 2024 · Stayed in April 2024
Verified reviewReviewed: 5 April 2024 · Stayed in April 2024
Verified reviewHuge bedroom and so friendy.
Reviewed: 10 March 2024 · Stayed in March 2024
Verified reviewReviewed: 9 February 2024 · Stayed in February 2024
Verified reviewReviewed: 14 January 2024 · Stayed in January 2024
Verified reviewReviewed: 23 October 2023 · Stayed in October 2023
Verified reviewReception team was really nice, the room was cozy and clean Parking inside the hotel is possible
Everything was fine
Reviewed: 9 October 2023 · Stayed in July 2023
Verified reviewReviewed: 11 September 2023 · Stayed in September 2023
Verified review