Reviews of Berghotel und Restaurant Kräuter Chalet This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

The sheep in the garden were cute.

We had booked a 3-bed bedroom and a double bedroom for 4 adults, however we didn’t get that. We got the double bedroom which they tried to sold as a 3-bed bedroom with the couch which wasn’t even prepared (at the reception they said it was done. I attached a photo how it was “prepared”). The other bedroom was so small it would be an exaggeration to call it a double bedroom. We never even saw a photo of this room online (I wonder why). The bathroom was so tiny, they had to put the sink into the bedroom. But the most annoying thing was that they put only three beddings and towels altogether in the two rooms for four individual. In addition wifi isn’t provided in the bedrooms, just at the reception and mobile services aren’t available. And complaining is a really though job, because other than when you are checking in there is no one at the reception. The stuff isn’t helpful at all, they hardly understand English. In the end we got a discount for only the small bedroom, but I would match prefer a good night sleep.

Lovely quaint hotel. Wonderful staff.

No air conditioning. Was hot in summer.

Quality of accomodation is good, BUT there is exception !? see negative feedback

Sorry , probably that majority of booking provide satisfaction, but we booked a double room with terrasse, 16m² … the description of room is very precise on the booking web site (even several pictures) . But finally, we got a “tiny maid’s room” !!! 4 of 5 rooms was corresponding to web proposal, but not the 5th The width of the room was exactly the length of bed which installed transversally (impossible to access on both side, no terrasse only very small window, and very small shower. Surface of room was maximum 8m² instead of 16 announced. I try to argue, but it was useless because hotel full and no alternative. The receptionist told us that pictures are just indication but not always the reality they can provide !? AMAZING CONCLUSION  double check after reservation (contacting the hotel) to be sure that you will receive what you booked.

Dog friendly , which is what we were looking for.

Nothing it was perfect

The interior design of the place was lovely. The owner and the staff were really helpful and accommodating with great recommendations. The bed was very comfortable and the food and drinks were great

The room could do with a fan as it was quite hot but you can open the windows

Clean and comfortable

In the room we could not use WiFi. It’s inconvenient

Location and view

Gorgeous chalet, very friendly hosts who will help out with a much needed Flammkuchen and Beer even if arriving late and spontaneously! Room is cosy but spacious, smelling lovely, clean and modern whilst still keeping its traditional flair. (Balcony for extra views) Breakfast (included) was tasty, plenty and fresh.

Loved the bar/restaurant was on location. Loved the trampoline for our son to jump. Room was clean and quiet.

Pillows were super flat and not comfortable.

The hotel is in an excellent location sat alongside the B500 if you want to tour the Black Forest, we only stayed for the one night passing through, the rooms were clean and bright, the decor throughout the hotel is quite funky too, the restaurant was good and breakfast in the morning was ample too.

The WIFI. the WIFI only works on the ground floor which was really annoying.

Nice cosy hotel. Simple but clean rooms and very nice staff. The restaurant has a limited variety but it's good.

The room was amazing, clean, comfy, peacefull, fresh air, just what we needed and even more🥰 we are most thankful because our peta were also allowed. The breakfast was tiny, but very often refilled, so it’s ok

value for money

the staff can't speak English

Staff was very friendly and the chalet was cozy

Since there was no cellular reach nor WiFi it would have been nice to have some brochures with hiking routes of the area. Breakfast was basic but nice.