Hodnocení – Leonardo Royal Hotel Berlin Alexanderplatz Toto je oficiální počet hvězdiček, který byl ubytování udělen třetí stranou, Hotelstars Union, podle oficiální klasifikace. Ubytování bylo porovnáno se standardy cestovního průmyslu a klasifikováno na základě ceny, zařízení a nabízených služeb. Vyberte si pobyt podle hvězdiček!

Dear Jiřina, It's wonderful to read that you found our hotel to be nice, clean, and conveniently located close to public transport stops. We aim at providing our guests with a satisfying experience and it gives us immense pleasure to learn that we were successful in our endeavor during your recent stay. We hope to have the opportunity to welcome you back to Leonardo Royal Berlin Alexanderplatz in the near future. Your satisfaction is our top priority. Kind regards, Katrin Kraske, Guest Relations Manager Cluster East

Dear Jiřina, It's wonderful to read that you found our hotel to be nice, clean, and conveniently located close to public transport stops. We aim at providing our guests with a satisfying experience and it gives us immense pleasure to learn… Zobrazit více

Dear Lucia, We are pleased to hear that you appreciated our flexible check-out time and excellent breakfast at Leonardo Royal Berlin Alexanderplatz. We regret to learn about the inconvenience you faced due to our limited parking capacity. For future visits, we suggest considering the paid parking options directly behind the hotel or in the parking garage of the Mercedes-Benz Bank. We look forward to welcoming you back in the future. Kind regards, Katrin Kraske, Guest Relations Manager Cluster East

Dear Lucia, We are pleased to hear that you appreciated our flexible check-out time and excellent breakfast at Leonardo Royal Berlin Alexanderplatz. We regret to learn about the inconvenience you faced due to our limited parking capacity. … Zobrazit více

Dear Miroslav, We are pleased to hear that you enjoyed our excellent breakfast and found the accessibility to the MDH center convenient. It is our constant endeavor to offer our guests the best possible experience. We look forward to welcoming you back to the Leonardo Royal Berlin Alexanderplatz in the future. Sincerely, Katrin Kraske, Guest Relations Manager Cluster East

Dear Miroslav, We are pleased to hear that you enjoyed our excellent breakfast and found the accessibility to the MDH center convenient. It is our constant endeavor to offer our guests the best possible experience. We look forward to welc… Zobrazit více

Dear Zdeněk, It's wonderful to hear that you found our staff to be friendly and the transport links to be excellent. We are indeed located in a strategic position, which allows our guests to access various parts of the city with ease. Your comments about the peacefulness of our surroundings are also much appreciated. On the other hand, it's disappointing to learn about your experience with the coffee. We strive to provide an enjoyable dining experience, especially since we understand the importance of starting the day with a good cup of coffee. Your feedback is valuable to us and will be shared with our team. We hope you will consider staying with us again in the future. Our commitment to ensuring our guests have a memorable stay remains steadfast. Sincerely, Katrin Kraske, Guest Relations Manager Cluster East

Dear Zdeněk, It's wonderful to hear that you found our staff to be friendly and the transport links to be excellent. We are indeed located in a strategic position, which allows our guests to access various parts of the city with ease. Your… Zobrazit více

Dear Andrea, Your feedback is highly appreciated and holds great importance for us. It's delightful to know that you found our rooms cozy and appreciated the guest amenities, especially the early check-in and the luggage storage. However, I'm genuinely sorry to learn about the unfortunate experience you had during your stay, particularly concerning the smell in the bathroom and the lack of assistance when you needed it most. It's our utmost priority to ensure our guests' comfort and well-being, and it's disheartening to hear that we may have fallen short this time. Your comments shed light on areas that require our attention and I assure you that they have been duly noted. We believe in constant improvement and your feedback helps us in this endeavor. I sincerely hope that you will give us another chance to serve you better. We are committed to providing an experience that meets and exceeds guest expectations. Sincerely, Katrin Kraske, Guest Relations Manager Cluster East

Dear Andrea, Your feedback is highly appreciated and holds great importance for us. It's delightful to know that you found our rooms cozy and appreciated the guest amenities, especially the early check-in and the luggage storage. However,… Zobrazit více

Dear Radko, It's wonderful to hear that you found our location near the city center to be a highlight of your stay at Leonardo Royal Berlin Alexanderplatz. We strive to provide a convenient and enjoyable experience for all our guests. Please feel free to share any further feedback or suggestions, as your opinion matters greatly to us. Kind regards, Katrin Kraske, Guest Relations Manager Cluster East

Dear Radko, It's wonderful to hear that you found our location near the city center to be a highlight of your stay at Leonardo Royal Berlin Alexanderplatz. We strive to provide a convenient and enjoyable experience for all our guests. Pl… Zobrazit více

Dear Šárka, Your feedback regarding the parking cost at Leonardo Royal Berlin Alexanderplatz has been noted. We realize this aspect of your stay did not meet your expectations and for that, we apologize. Please be informed that our parking rates are competitive with the pricing in the central Berlin area. This policy is in place to maintain the security and quality of the parking services we provide. We also take into account that not all our guests require parking facilities, as some prefer using public transport. This is the reason we've decided not to include parking fees in our room rates, in order to provide everyone with the most cost-effective options. Your understanding in this matter is greatly appreciated. We look forward to the opportunity of welcoming you back in the future. Kind regards, Katrin Kraske, Guest Relations Manager Cluster East

Dear Šárka, Your feedback regarding the parking cost at Leonardo Royal Berlin Alexanderplatz has been noted. We realize this aspect of your stay did not meet your expectations and for that, we apologize. Please be informed that our parki… Zobrazit více