Reviews of Ruby Hanna Hotel Stuttgart This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Sophienstraße 21, Stuttgart-Mitte, 70178 Stuttgart, Germany

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewNicely styled and with an excellent bar.
We would have preferred a small coffee machine in the room rather than the galley at the entrance to each floor. The boiling water tap was tricky to operate and potentially hazardous.
Hey Jan, We're delighted to hear that you appreciated our style and enjoyed our excellent bar at Ruby Hanna. Your feedback regarding our coffee setup and the boiling water tap is also valued. Our Lean Luxury philosophy prioritises efficiency and high-quality materials, and we always aim for our features to add to the comfort and enjoyment of our guests' stay. We trust that overall your experience was a positive one, and we hope to welcome you back in the future, perhaps to try one of our larger rooms with more amenities. Your Ruby Hanna Team
Hey Jan, We're delighted to hear that you appreciated our style and enjoyed our excellent bar at Ruby Hanna. Your feedback regarding our coffee setup and the boiling water tap is also valued. Our Lean Luxury philosophy prioritises efficien… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in June 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewI loved that the location was so convenient and great parking. JULIA was so lovely, she sorted a problem we had with the umbrella distributor in minutes by finding an immediate solution and ensuring the refund for the umbrella was issued. An asset to your team, good catch. The bed in the floor is not for everyone and should be mentioned, i guess if you’re older it’s pretty difficult to get out of bed.
Hey Vittoria, Many thanks for your feedback. We're thrilled that our central location and parking facilities met your needs, and we're particularly delighted to hear your kind words about Julia. Our team is indeed our greatest asset, and we'll be sure to pass on your compliments to her. We appreciate your note about the bed design and understand that it might not suit everyone’s comfort. Your perspective will certainly help others in choosing what's best for them. Looking forward to welcoming you back to Ruby Hanna in the future. Your Ruby Hanna Team
Hey Vittoria, Many thanks for your feedback. We're thrilled that our central location and parking facilities met your needs, and we're particularly delighted to hear your kind words about Julia. Our team is indeed our greatest asset, and w… Show more
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe hotel is part of the Ruby Hotels and they all stand out as the best designer hotels in Austria and Germany. We stayed in Ruby hotels wherever we could see them present in the city. They have the 24/7 bars, great working areas, wi-fi and vibe.
All is good
Hey Yevgeny, Thanks for sharing your wonderful feedback about your experiences with Ruby Hotels, including Ruby Hanna. It's fantastic to hear that you've enjoyed our 24/7 bars, working areas, Wi-Fi and overall vibe during your stays. We strive to create a unique environment that blends Lean Luxury with a central location and a down-to-earth service, and it's heartening to know that this resonates with you. We're looking forward to welcoming you back to any of our Ruby Hotels in the future. Your Ruby Hanna Team
Hey Yevgeny, Thanks for sharing your wonderful feedback about your experiences with Ruby Hotels, including Ruby Hanna. It's fantastic to hear that you've enjoyed our 24/7 bars, working areas, Wi-Fi and overall vibe during your stays. We s… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewExcellent facilities / Great location / Very friendly staff
Bit hard to find
Hey Daniel, We're delighted to hear that you found our facilities excellent, the location great, and our team very friendly during your stay at Ruby Hanna. We strive to provide a welcoming and down-to-earth service, so it's wonderful to know we're hitting the mark. Regarding your comment about the hotel being a bit hard to find, we understand that initially locating our central spot can sometimes be a little tricky. We appreciate your patience and are glad you made it to us. Thank you for your review, and we look forward to the opportunity to welcome you back in the future. Your Ruby Hanna Team
Hey Daniel, We're delighted to hear that you found our facilities excellent, the location great, and our team very friendly during your stay at Ruby Hanna. We strive to provide a welcoming and down-to-earth service, so it's wonderful to kn… Show more
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe staff,the design of the property and the fact that is cozy and clean❤️
-
Hey Medeea, Thank you for your heart-warming comments. It's wonderful to hear that our team, the design of Ruby Hanna, and the cosy and clean environment all contributed to a positive experience for you. We take pride in our down-to-earth service and Lean Luxury philosophy, so your feedback is very much appreciated. We're looking forward to welcoming you back the next time you're in Stuttgart. Your Ruby Hanna Team
Hey Medeea, Thank you for your heart-warming comments. It's wonderful to hear that our team, the design of Ruby Hanna, and the cosy and clean environment all contributed to a positive experience for you. We take pride in our down-to-earth … Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewOur stay exceeded our expectations, with so much to offer that we have never seen else where ( you can rent a guitar and bring to your room, use of a speaker or amp, free drink voucher, quirky personality and features which gave this hotel a really good feel), even the automatic doors in the corridors which made it much easier for us it all our luggage. The Ruby Hannah hotel has so much to offer! The general expectations, ie. Cleanliness, comfort, noise, was perfect, despite the use of guitars and speakers in rooms we couldn’t hear any noise. The bed was very comfortable, with 2 duvets provided and everything was very clean. The shower ( see through but with a wraparound curtain on the bedroom side) was a quirky feature we haven’t seen elsewhere too, and lots of soaps and washes were provided. All staff were exceptionally friendly and welcoming too. We couldn’t fault our stay here, we just wish we had longer!
This was an amazing stay! The only slight issue we had was being unable to use the TV in our room as it was set to one language and there were no streaming options for our own use, but this was only a minor issue and did not fault our stay. Just something for future guests to be aware of
Hey Chloe, Thank you so much for your detailed review. We're absolutely delighted to hear that your stay at Ruby Hanna exceeded your expectations and you enjoyed so many of our unique features. We love to offer our guests something a little different, such as the possibility to borrow a guitar and quirky design elements, so it's wonderful to hear you appreciated these. We're also thrilled that you found our team to be exceptionally friendly and welcoming, and that you were satisfied with the cleanliness and comfort of your room. We always strive to provide a comfortable, well-appointed space and a warm, down-to-earth service. We regret to hear about your experience with the TV. We appreciate you bringing this to our attention and will pass on your feedback to our team. While we can't change the past, we're glad to know that it didn't detract from your overall positive experience. Thank you again for your kind words. We're already looking forward to welcoming you back to Ruby Hanna for another enjoyable stay. Your Ruby Hanna Team
Hey Chloe, Thank you so much for your detailed review. We're absolutely delighted to hear that your stay at Ruby Hanna exceeded your expectations and you enjoyed so many of our unique features. We love to offer our guests something a littl… Show more
Reviewed: 9 August 2025 · Stayed in June 2025
Verified reviewCool and quirky ambience. Staff were friendly
Seemed short staffed and required to do too much. The same staff had to both check people in and man the bar at the same time, leaving people waiting to be served.
Hey Suzanne, We're really glad to hear you enjoyed our cool and quirky ambience and found our team friendly. We do our best to create a unique, down-to-earth environment for our guests. However, we're sorry to hear you felt the wait times were longer than expected. At Ruby Hanna, we combine the bar and reception to create a unique experience, aligning with our Lean Luxury philosophy. We are always working on improving our service and adjusting our team's tasks to provide a smooth experience for our guests. Thanks again for your valuable feedback. We hope to have the pleasure of welcoming you back to Ruby Hanna on your next visit to Stuttgart. Your Ruby Hanna Team
Hey Suzanne, We're really glad to hear you enjoyed our cool and quirky ambience and found our team friendly. We do our best to create a unique, down-to-earth environment for our guests. However, we're sorry to hear you felt the wait times… Show more