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Hey Leszek, Thank you for your feedback about your stay at Ruby Hanna. We're glad to hear that you appreciated our cool design, which is a significant part of our Lean Luxury philosophy. We're sorry to hear about the issue with the air conditioning during your stay. We understand how important a comfortable room temperature is, and we regret that you experienced this inconvenience. We will make sure to pass on your feedback to our team for review. Regarding the location of the rooms and the entrance, our unique building layout can indeed feel a bit labyrinthine. We're continually working on making the navigation as clear as possible for our guests. We value your feedback as it helps us improve, and we hope to welcome you back to Ruby Hanna for a better experience in the future. Your Ruby Hanna Team

Hey Leszek, Thank you for your feedback about your stay at Ruby Hanna. We're glad to hear that you appreciated our cool design, which is a significant part of our Lean Luxury philosophy. We're sorry to hear about the issue with the air co… Pokaż więcej

Hey Sergiusz, We appreciate your honest feedback, and we're glad to hear that you found our location convenient. We're sorry about the inconveniences you experienced during your stay. While we don't provide water in the rooms, we do have a 24/7 bar where you can always get a drink. We're sorry if that wasn't made clear. About the parking, we understand it can be a bit tricky, and we'll ensure to provide clearer information in the future. For any difficulties, our hosts are always there to help. It's also a pity to hear about the noise. We understand how important a peaceful environment is to our guests, and we'll take your feedback on board. We always recommend mentioning any preferences or needs you have while booking so we can make your stay as comfortable as possible. Despite the issues faced, we hope you enjoyed the rest of your stay, and we would be delighted to welcome you back in the future. Your Ruby Hanna Team

Hey Sergiusz, We appreciate your honest feedback, and we're glad to hear that you found our location convenient. We're sorry about the inconveniences you experienced during your stay. While we don't provide water in the rooms, we do have… Pokaż więcej

Hey Agnieszka, Thank you for taking the time to share your experience with us. We're glad that you benefited from the excellent location of our hotel in the heart of Stuttgart. While our city centre location offers lots of advantages, it does mean we have less space to play with. That's why we uniquely design our rooms to make the best use of the area available – by integrating the bathroom into the main room, for instance. Even though we do not have a classic reception, don't hesitate to approach any of our hosts for assistance if needed. They're around 24/7 and always happy to help. We hope to get a second chance to welcome you back soon. Your Ruby Hanna Team

Hey Agnieszka, Thank you for taking the time to share your experience with us. We're glad that you benefited from the excellent location of our hotel in the heart of Stuttgart. While our city centre location offers lots of advantage… Pokaż więcej