Hodnocení – Ruby Lotti Hotel Hamburg Tato klasifikace je založena na tom, jak ubytování odpovídá standardům cestovního průmyslu týkajícím se ceny, zařízení a nabízených služeb a vychází z uvážení samotného ubytování. Zkuste si najít ubytování podle této klasifikace!

Hey Evgeni, thanks for your review. Giving our guests a warm welcome and a friendly face to talk to throughout their stay is a big part of life at Ruby, so we're delighted to hear that our hosts in Hamburg made your trip memorable and made you feel at home. Good to hear that you appreciated the location of our hotel. Centrally located in the heart of Hamburg , Ruby Lotti is the ideal starting point for a tour of the city. For us, it is important that our guests feel at home with us, so we make sure that our rooms are as comfortable as possible. It is a pity to hear that you did not find our rooms as comfortable as we do. Thanks for your feedback regarding the floor. We will forward it to our maintenance team. We hope to welcome you back again. Your Ruby Lotti Team

Hey Evgeni, thanks for your review. Giving our guests a warm welcome and a friendly face to talk to throughout their stay is a big part of life at Ruby, so we're delighted to hear that our hosts in Hamburg made your trip memorable and… Zobrazit více

Hey Evgeni, thank you for sharing your experience with us. We're glad to hear that you appreciated our central location during your stay with us. Ruby Lotti lies directly at Hamburg’s local landmark Stadthausbrücke, in a charming location right next to the water. Famous Jungfernstieg and the many shopping possibilities around Binnenalster are just a few minutes away from the hotel. However, we're sorry that you were disturbed by noises from the street during your stay. While all of our rooms have high-quality sound insulation, it's sometimes quieter on higher floors. Next time you stay, just add a note to your booking and we'll do our best to find you a room in a more peaceful part of the hotel. We're also very sorry to hear that it was a bit crowded during breakfast. This does sometimes happens during the morning rush, but our hosts do their best to make sure everyone finds a comfy spot. We appreciate you taking the time to let us know, though, as we're always looking for ways to improve the way we do things. We hope you'll give us another chance to offer a better experience in the future. Your Ruby Lotti Team

Hey Evgeni, thank you for sharing your experience with us. We're glad to hear that you appreciated our central location during your stay with us. Ruby Lotti lies directly at Hamburg’s local landmark Stadthausbrücke, in a charming locat… Zobrazit více

Hey Martina, Thanks for your review. It's great that you noticed how much we focus on offering our guests a place where they can feel right at home - for example, by making cleanliness a priority and offering friendly, down-to-earth service. They say the best things come in small packages and we believe that's true of our rooms. By keeping things compact, we can keep costs down and save you money on a city centre stay. While the location offers lots of advantages, it does mean we have less space to play with. That's why we design our rooms in a unique way to make the best use of the area available – by integrating the bathroom into the main room, for instance. If you'd like more space next time, our LOFT and CAPTAIN’S rooms are more spacious, and most have a cosy armchair to curl up in. We would love to welcome you back soon. Your Ruby Lotti Team

Hey Martina, Thanks for your review. It's great that you noticed how much we focus on offering our guests a place where they can feel right at home - for example, by making cleanliness a priority and offering friendly, down-to-earth s… Zobrazit více