8,4

Recensioni su Ruby Lotti Hotel Hamburg Questa classificazione esprime la qualità della struttura rispetto agli standard del settore, in termini di prezzi, servizi e infrastrutture. Si basa su un'auto-valutazione della struttura stessa e può aiutarti a scegliere l'alloggio ideale per te!

1-3 Düsternstraße, Centro di Amburgo, 20355 Amburgo, Germania

  • Daniele

    Data recensione: 2 settembre 2025 · Soggiorno nel mese di agosto 2025

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  • Marco

    Data recensione: 1 settembre 2025 · Soggiorno nel mese di agosto 2025

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  • Lopopolo

    Data recensione: 25 agosto 2025 · Soggiorno nel mese di agosto 2025

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  • Massimo

    Data recensione: 24 agosto 2025 · Soggiorno nel mese di agosto 2025

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  • Ettore

    Data recensione: 24 agosto 2025 · Soggiorno nel mese di luglio 2025

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  • Gianluigi

    Data recensione: 22 agosto 2025 · Soggiorno nel mese di agosto 2025

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  • Simone

    Data recensione: 19 agosto 2025 · Soggiorno nel mese di agosto 2025

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    la struttura è nuova e "fancy", il bar aperto h24 7/7, tutto molto giovane e "easygoing". Anche la concezione della doccia col vetro in camera è nuova ma simpatica.

    metterei delle mensole in bagno per appoggiare piccoli oggetti personali

    Risposta della struttura:

    Hey Simone, Thanks a ton for sharing your thoughts about your stay at Ruby Lotti. We're really pleased that you enjoyed our youthful, easygoing vibe and appreciated our 24/7 bar - we love being able to provide that round-the-clock service for our guests. It's also great to hear you found our glass shower concept interesting. We like to keep things fresh and different. As for your suggestion about the bathroom shelves, we've taken note. It's these small details that can make a big difference, and we appreciate your keen eye. We're looking forward to welcoming you back to Ruby Lotti in the future. Your Ruby Lotti Team

    Hey Simone, Thanks a ton for sharing your thoughts about your stay at Ruby Lotti. We're really pleased that you enjoyed our youthful, easygoing vibe and appreciated our 24/7 bar - we love being able to provide that round-the-clock service … Mostra altro

    Ruby Lotti Hotel Hamburg
    20 agosto 2025
  • Francesco

    Data recensione: 15 agosto 2025 · Soggiorno nel mese di agosto 2025

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  • Antonella

    Data recensione: 12 agosto 2025 · Soggiorno nel mese di agosto 2025

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    che hanno barattato le pulizie della stanza con un cocktail

    Risposta della struttura:

    Hey Antonella, Thanks for sharing your experience with us - sounds like you enjoyed your time in Hamburg. We're so glad to hear that you liked our Green Option - it is very important for us that our guests feel comfortable with us, which is why we also attach great importance to cleanliness in all our hotels. For the sake of the environment, our guests can choose whether they want daily cleaning or every three days. If the guest chooses the second option at check-in, he or she will receive a complimentary drink at the hotel bar. Of course, we also clean the room every day, if desired. Looking forward to welcoming you back for more unique experiences at Ruby Lotti. Your Ruby Lotti Team

    Hey Antonella, Thanks for sharing your experience with us - sounds like you enjoyed your time in Hamburg. We're so glad to hear that you liked our Green Option - it is very important for us that our guests feel comfortable with us, which … Mostra altro

    Ruby Lotti Hotel Hamburg
    13 agosto 2025
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  • Marina

    Data recensione: 12 agosto 2025 · Soggiorno nel mese di agosto 2025

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    La posizione e la stanza luminosa affacciata al canale

    Siamo stati 4 notti e ci hanno offerto un drink in sostituzione alla pulizia quotidiana che é stata fatta dopo 3 notti. Avrebbe avuto più senso fatta a metà soggiorno cioè dopo 2 notti

    Risposta della struttura:

    Hey Marina, Thanks for your feedback on your stay at Ruby Lotti. We’re really pleased to hear you enjoyed our central location and the bright room with the canal view. It's truly a sight to behold. Regarding the cleaning schedule, we're sorry if this caused any inconvenience. Our environmentally-friendly approach allows our guests to choose between daily cleaning or cleaning every three days, with the latter option offering a complimentary drink at the hotel bar. We understand that this might not suit everyone's preference, and we're always open to improving based on our guests' experiences. We appreciate your thoughts and look forward to the opportunity to welcome you back for another enjoyable stay. Your Ruby Lotti Team

    Hey Marina, Thanks for your feedback on your stay at Ruby Lotti. We’re really pleased to hear you enjoyed our central location and the bright room with the canal view. It's truly a sight to behold. Regarding the cleaning schedule, we're s… Mostra altro

    Ruby Lotti Hotel Hamburg
    21 agosto 2025
  • Andrea

    Data recensione: 10 agosto 2025 · Soggiorno nel mese di agosto 2025

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    La posizione vicino al centro, alla S Bahn, al porto. La gentilezza dello staff, il gallery room con caffè gratis e ferro da stiro. Il posto esterno molto accogliente, all'interno vista sul fiume

    Il costo della colazione troppo alto, infatti abbiamo fatto colazione fuori, cmq a 2 passi dall' albergo

    Risposta della struttura:

    Hey Andrea, Thank you for your kind words and for taking the time to share your experience. We're thrilled that you enjoyed our central location, the friendly team, and the little extras like the free coffee in our Galleys - we believe it's the small things that can make a big difference. However, we understand your comments about the breakfast cost. We do believe in ensuring our guests start their day with a healthy, hearty meal and we source our breakfast ingredients from local, trustworthy producers to ensure freshness and quality. This approach may not always make us the cheapest option, but we do our best to offer value for money. Nevrtheless, we’re glad you found another breakfast spot nearby - and of course, you can always ask our hosts for tips on other great places in the area to start your day. We would love to welcome you back to Ruby Lotti soon. Your Ruby Lotti Team

    Hey Andrea, Thank you for your kind words and for taking the time to share your experience. We're thrilled that you enjoyed our central location, the friendly team, and the little extras like the free coffee in our Galleys - we believe i… Mostra altro

    Ruby Lotti Hotel Hamburg
    11 agosto 2025
  • Eleonora

    Data recensione: 7 agosto 2025 · Soggiorno nel mese di agosto 2025

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  • Alessandra

    Data recensione: 4 agosto 2025 · Soggiorno nel mese di agosto 2025

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    Praticamente tutto Fosse stata un po’ più vicina al centro era perfetta

    Unico neo la possibilità di poter chiudere tutta la doccia con una tenda e non solo un lato

    Risposta della struttura:

    Hey Alessandra, Thank you for sharing your positive feedback with us. We're thrilled to hear that you enjoyed your stay at Ruby Lotti, and that you found our facilities and services to your liking. We understand that our location may not be perfect for everyone, but we hope our central location close to transport lines makes it easier for you to explore the city. Your comment about the shower curtain has been noted. We strive to create a unique and comfortable environment for our guests, and we appreciate your insight as it helps us to continually improve. We hope that you'll give us the opportunity to welcome you back for another stay at Ruby Lotti in the near future. Your Ruby Lotti Team

    Hey Alessandra, Thank you for sharing your positive feedback with us. We're thrilled to hear that you enjoyed your stay at Ruby Lotti, and that you found our facilities and services to your liking. We understand that our location may not… Mostra altro

    Ruby Lotti Hotel Hamburg
    6 agosto 2025
  • Maria

    Data recensione: 2 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    Stupendo!!! Staff gentile, efficiente e cordiale. Johanes, Sara e Ali, eccezionali. Arredo perfetto, ambienti accoglienti e comodi. Ottima pulizia. Servizi pensati al dettaglio. Non mancava assolutamente nulla.

    Risposta della struttura:

    Hey Maria Fernanda, Thank you so much for your glowing review of your stay at Ruby Lotti. We're thrilled to hear that you found our team to be kind, efficient, and friendly - our hosts will be delighted to hear that they made such a positive impression. It's also fantastic to hear that you found our hotel to be perfectly furnished, welcoming, and comfortable and that our services were thoughtfully designed - it's exactly this kind of down-to-earth service that we aim for. We can't wait to welcome you back to Ruby Lotti in the future. Your Ruby Lotti Team

    Hey Maria Fernanda, Thank you so much for your glowing review of your stay at Ruby Lotti. We're thrilled to hear that you found our team to be kind, efficient, and friendly - our hosts will be delighted to hear that they made such a posi… Mostra altro

    Ruby Lotti Hotel Hamburg
    4 agosto 2025
  • Dario8594

    Data recensione: 2 agosto 2025 · Soggiorno nel mese di luglio 2025

    Recensione verificata

    Posizione centrale

    Pulizia non ottimale, camere piccole e poco isolate

    Risposta della struttura:

    Hey Dario, Thank you for taking the time to share your honest feedback with us. We're thrilled to hear that you appreciated our central location. Ruby Lotti lies directly at Hamburg’s local landmark Stadthausbrücke, in a charming location right next to the water. Famous Jungfernstieg and the many shopping possibilities around Binnenalster are just a few minutes away from the hotel. A central location, however, also means less space. That’s why we design our rooms small and nice, for example by cleverly integrating the bathroom into the main room. For your next stay with us we recommend you to book one of our bigger rooms of the Wow or Loft category. Here, you'll have more space to move around. However, we're sorry to hear that you were disturbed by noises during your stay with us. While all of our rooms have high-quality sound insulation, it's sometimes quieter on higher floors. Next time you stay, just add a note to your booking and we'll do our best to find you a room in a more peaceful part of the hotel. We're also very sorry that your room wasn't as clean as it should have been. We really appreciate you taking the time to let us know, as cleanliness is a priority in all of our hotels. We're not sure what went wrong this time, but rest assured, we're looking into it. We hope we'll have the chance to welcome you back to Ruby Lotti for a more positive experience in future. Your Ruby Lotti Team

    Hey Dario, Thank you for taking the time to share your honest feedback with us. We're thrilled to hear that you appreciated our central location. Ruby Lotti lies directly at Hamburg’s local landmark Stadthausbrücke, in a charming locatio… Mostra altro

    Ruby Lotti Hotel Hamburg
    4 agosto 2025
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  • Marco

    Data recensione: 26 luglio 2025 · Soggiorno nel mese di luglio 2025

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    Posizione perfetta per visitare la città, ottima colazione con particolare attenzione a tutti i tipi di inolleranze. Reception e bar sempre aperti.

    Per due persone le camere possono essere piccole, occorre chiedere l'upgrade se disponibile a letto matrimoniale. La colazione è un po' caotica. Non facilissimo il self check-in. Attenzione che la doccia è completamente trasparente verso la camera da letto.

    Risposta della struttura:

    Hey Marco, We're chuffed that you enjoyed our central location – it's indeed perfect for exploring the city. We're also pleased to know that our breakfast tickled your taste buds and that you appreciated our attention to food allergies. We strive to cater to all our guests' needs. We hear your feedback regarding the room size and the self check-in process. Our rooms are designed to offer everything needed in a compact space as part of our Lean Luxury philosophy. We aim to ensure that all our guests experience a quick and efficient check-in process, and our hosts are always available to assist if needed. We understand breakfast can get a bit lively during peak times, and we're continuously working on ways to make it smoother for our guests. As for the shower, it's part of our unique room design, and we provide numerous images online to help guests understand this feature before booking. Thanks for your helpful feedback. We hope to welcome you back soon for another enjoyable stay. Your Ruby Lotti Team

    Hey Marco, We're chuffed that you enjoyed our central location – it's indeed perfect for exploring the city. We're also pleased to know that our breakfast tickled your taste buds and that you appreciated our attention to food allergies. We… Mostra altro

    Ruby Lotti Hotel Hamburg
    30 luglio 2025
  • Matteo

    Data recensione: 17 luglio 2025 · Soggiorno nel mese di luglio 2025

    Recensione verificata

    posizione

    Condizioni camera, pavimento rovinato e rumore esterno. Finestre e vetri sporchi-

    Risposta della struttura:

    Hey Matteo, Thanks for taking the time to share your feedback with us. We're glad to hear that you appreciated our central location; we love being a stone's throw away from some of the city's best attractions. However, we're sorry to hear about your experience with the room condition and the noise. Our team is committed to maintaining high standards of cleanliness and comfort for all our guests. All of our rooms have high-quality sound insulation to minimise any noise from the surroundings. For a more peaceful stay, we recommend requesting a room in a quieter part of the hotel or on a higher floor during your next stay. We're sorry to hear about the state of the windows and glass, and we'll make sure to address this with our team. We hope we'll get the chance to welcome you back in the future and give you a more positive and seamless Ruby Lotti experience. Your Ruby Lotti Team

    Hey Matteo, Thanks for taking the time to share your feedback with us. We're glad to hear that you appreciated our central location; we love being a stone's throw away from some of the city's best attractions. However, we're sorry to he… Mostra altro

    Ruby Lotti Hotel Hamburg
    18 luglio 2025
  • Anonimo

    Data recensione: 10 luglio 2025 · Soggiorno nel mese di luglio 2025

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  • Lucia

    Data recensione: 9 luglio 2025 · Soggiorno nel mese di luglio 2025

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    Posizione centrale, colazione varia e di buona qualità. Camera insonorizzata. Personale gentilissimo e disponibile.

    Risposta della struttura:

    Hey Lucia, Thank you for taking the time to share your feedback with us. It's great to hear that you appreciated our central location and enjoyed the healthy breakfast. We really love the breakfast, too. As part of our Lean Luxury philosophy, we focus on quality, not quantity, and only serve up the freshest, most delicious products. We're thrilled that our soundproofed rooms helped in making your stay peaceful and restful. It also means a lot that our team's kindness and helpfulness added positively to your experience. We look forward to welcoming you back at Ruby Lotti soon. Your Ruby Lotti Team

    Hey Lucia, Thank you for taking the time to share your feedback with us. It's great to hear that you appreciated our central location and enjoyed the healthy breakfast. We really love the breakfast, too. As part of our Lean Luxury philos… Mostra altro

    Ruby Lotti Hotel Hamburg
    10 luglio 2025
  • Caterina

    Data recensione: 5 luglio 2025 · Soggiorno nel mese di luglio 2025

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  • Albert

    Data recensione: 25 giugno 2025 · Soggiorno nel mese di giugno 2025

    Recensione verificata

    Posizione

    CHECK in DISASTRO

    Risposta della struttura:

    Hey Albert, Thanks for sharing your feedback. We're pleased to hear that you appreciated our central location. Ruby Lotti lies directly at Hamburg’s local landmark Stadthausbrücke, in a charming location right next to the water. Famous Jungfernstieg and the many shopping possibilities around Binnenalster are just a few minutes away from the hotel. However, we're sorry to hear about your check-in experience. Our goal is to make the self check-in as smooth and efficient as possible, with our hosts always on hand to assist if needed. We regret if this wasn't the case for you. Your feedback is valuable to us and we hope we'll get another chance to provide you with an even better Ruby Lotti experience in the future. Your Ruby Lotti Team

    Hey Albert, Thanks for sharing your feedback. We're pleased to hear that you appreciated our central location. Ruby Lotti lies directly at Hamburg’s local landmark Stadthausbrücke, in a charming location right next to the water. Famous J… Mostra altro

    Ruby Lotti Hotel Hamburg
    26 giugno 2025
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  • Pollicoro

    Data recensione: 18 giugno 2025 · Soggiorno nel mese di maggio 2025

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  • Francesca

    Data recensione: 12 giugno 2025 · Soggiorno nel mese di giugno 2025

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    Ottima posizione, interior design contemporaneo che rendono l'estetica degli interni molto accattivante, staff molto disponibile: ad esempio, mi hanno aiutato a stampare un foglio di cui avevo bisogno per un meeting di lavoro in tempi brevissimi, hanno chiamato un taxi su mia richiesta - il tutto con gentilezza e senza costi extra (cosa che tempo fa era scontata, oggi in molti alberghi non succede piu')

    La colazione non si poteva prenotare online ma solo in loco, e con un costo aggiuntivo di 24€ al giorno.

  • Lezli

    Data recensione: 5 giugno 2025 · Soggiorno nel mese di giugno 2025

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  • Alexdave

    Data recensione: 3 giugno 2025 · Soggiorno nel mese di giugno 2025

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    Colazione ricca ed abbondante, posizione davvero centralissima e il bar sotto veramente fantastico!! Tutto perfetto !!

    Risposta della struttura:

    Hey Alexdave, We're so glad with your feedback. It's always a pleasure to hear that our guests have enjoyed our plentiful breakfast, which we take great pride in. We're also happy that you also appreciated our really central location and found our cosy bar fantastic. We look forward to welcoming you back for another great stay at Ruby Lotti. Your Ruby Lotti Team

    Hey Alexdave, We're so glad with your feedback. It's always a pleasure to hear that our guests have enjoyed our plentiful breakfast, which we take great pride in. We're also happy that you also appreciated our really central location and f… Mostra altro

    Ruby Lotti Hotel Hamburg
    5 giugno 2025
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