Comentários de Ruby Lotti Hotel Hamburg Esta classificação é o resultado da comparação deste alojamento com o padrão da indústria em relação a preço, comodidades e serviços oferecidos. É uma autoavaliação feita pelo alojamento. Utilize a classificação para o(a) ajudar a fazer a sua escolha!

Hey Jose Luis, Thank you for your valuable feedback. It's wonderful to hear that you found our location convenient and our beds comfortable. The beautiful canal views and the Marshall speaker are indeed part of the unique Ruby Lotti experience we provide. We're sorry to hear about the soundproofing issue that you experienced. We have indeed invested in high-quality sound insulation to ensure our guests can relax and rest well. For a quieter experience during your next stay, we recommend requesting a room on a higher floor or in a more peaceful part of the hotel. We also appreciate your comments about the minor signs of wear and tear. We always aim to maintain our rooms and facilities to the highest standards. We hope to see you again soon and provide you with an even better experience. Your Ruby Lotti Team

Hey Jose Luis, Thank you for your valuable feedback. It's wonderful to hear that you found our location convenient and our beds comfortable. The beautiful canal views and the Marshall speaker are indeed part of the unique Ruby Lotti experi… Mostrar mais

Hey Rogerio, Thanks for your feedback. We’re thrilled that you found our central location excellent and our team attentive. We strive to provide down-to-earth service and it's great knowing you felt it during your stay. We understand your concerns about the parking fees. Parking in a city centre can indeed be a bit pricey. If you're planning to come back, we'd like to mention that we have a partnership with the nearby APCOA Parkhaus Stadthöfe. You can park your car there and receive a discount by exchanging your ticket at the hotel. This might make your next visit a bit easier if you're coming by car. We hope to welcome you back to the Ruby Lotti in the future. Your Ruby Lotti Team

Hey Rogerio, Thanks for your feedback. We’re thrilled that you found our central location excellent and our team attentive. We strive to provide down-to-earth service and it's great knowing you felt it during your stay. We understand y… Mostrar mais

Hey Roberto, thanks for taking the time to review your stay with us. Good to hear that you apreciated the location of our hotel. Centrally located in the heart of Hamburg , Ruby Lotti is the ideal starting point for a tour of the city. We put a lot of thought into finding the best quality ingredients for our breakfast and use local suppliers as much as possible, which means it's not the cheapest option in town. If our breakfast buffet isn't up your street, we're always happy to help you find a local café instead. Just ask one of our hosts for their recommendations in the surroundings. We hope you'll stay with us soon again. Your Ruby Lotti Team

Hey Roberto, thanks for taking the time to review your stay with us. Good to hear that you apreciated the location of our hotel. Centrally located in the heart of Hamburg , Ruby Lotti is the ideal starting point for a tour of the city. … Mostrar mais

Hey Souza, thanks for taking the time to review your stay with us. Cleanliness is a top priority for us, so we're sorry you made a different experience. For environmental reasons, we do offer our guests the choice of daily cleaning or cleaning every three days. It's possible that upon checking in you confirmed the "Green Option" on the tablet, which would have informed housekeeping not to clean your room. Regardless, we apologize for any confusion or inconvenience caused and hope you'll give us another chance sometime and stay with us again. Your Ruby Lotti Team

Hey Souza, thanks for taking the time to review your stay with us. Cleanliness is a top priority for us, so we're sorry you made a different experience. For environmental reasons, we do offer our guests the choice of daily cleaning or c… Mostrar mais