7.4

Reviews of Centro Hotel Sautter Stuttgart City, Trademark Collection by Wyndham This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Johannesstr. 28, Stuttgart-West, 70176 Stuttgart, Germany

  • Fabian

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Dallaire

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Not much

    When I arrived, the staff member was FaceTiming his friends and barely looked up. I repeated myself twice and then he finally noticed I was there, didn’t even end the FaceTime call but continued talking. Once I got to my room I had a shower and when I turned the tv on it was smashed. Couldn’t see anything. I had to go back downstairs to let them know, he told me I could change rooms but I had already unpacked and I just didn’t want anything to do with it. Annoying for sure.

  • Oliwia

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
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  • 7.0 Good
    Norman

    Reviewed: 19 August 2025 · Stayed in June 2025

    Verified review
  • Thi

    Reviewed: 19 August 2025 · Stayed in July 2025

    Verified review
  • Matthieu

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Location, price

    Dirty (blood stains on chair, horrible shower curtain), the door wasn’t even closed when I checked in

    Property response:

    Dear Matthieu, Thank you for sharing your feedback about your recent stay. We appreciate you acknowledging our competitive pricing which aims to offer good value for central Stuttgart. We sincerely regret some aspects of your stay fell short of expectations. Our housekeeping team typically responds promptly to maintenance requests through our 24-hour reception, and we encourage guests to alert us immediately about any room concerns. Moreover, we're pleased you found our location between the S-Bahn station and city center convenient for exploring Stuttgart's cultural attractions. We hope to welcome you back for an improved experience, Best regards, Team Centro Hotel Sautter

    Dear Matthieu, Thank you for sharing your feedback about your recent stay. We appreciate you acknowledging our competitive pricing which aims to offer good value for central Stuttgart. We sincerely regret some aspects of your stay fell sh… Show more

    Centro Hotel Sautter Stuttgart City, Trademark Collection by Wyndham
    25 August 2025
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  • Steve

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
  • Vivien

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
  • Bekassyl

    Reviewed: 11 August 2025 · Stayed in August 2025

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  • Laurent

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
  • Maurizio

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    Very good value for money, spacious room, convenient location

    Unfriendly staff

    Property response:

    Dear Maurizio, Thank you for sharing your feedback with us. We are delighted you found our accommodations to offer excellent value alongside generous space for relaxation. Our team understands the importance of comfortable surroundings when traveling, and we're pleased this enhanced your stay. However, we sincerely regret any moments where our team’s approach may not have reflected our usual standards of hospitality. Our multilingual staff aims to balance efficiency with warmth, and we’ll revisit this balance based on your observations. Finally, our convenient location near public transport and local attractions remains one of our strongest assets, and we trust this helped streamline your Stuttgart visit. We hope to welcome you back for an experience that fully aligns with our hospitality goals. Kind regards, Team Centro Hotel Sautter

    Dear Maurizio, Thank you for sharing your feedback with us. We are delighted you found our accommodations to offer excellent value alongside generous space for relaxation. Our team understands the importance of comfortable surroundings whe… Show more

    Centro Hotel Sautter Stuttgart City, Trademark Collection by Wyndham
    7 August 2025
  • 7.0 Good
    Norbert

    Reviewed: 4 August 2025 · Stayed in June 2025

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  • Bilal

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    The hotel receptionist Mr. Vinicius was welcoming and professional. He booked me a very beautiful room. He also gave me a very informative insight on Stuttgart city. I found that very helpful. The room was extremely clean and exceptionally organized. The window has view on the street. I was very content and therefore want to thank the hotel management for such a great experience.

    Property response:

    Dear Bilal, Thank you for sharing your feedback with us. We are thrilled you enjoyed your stay at Centro Hotel Sautter Stuttgart City, Trademark Collection by Wyndham. Our team takes pride in providing welcoming service and comfortable accommodations. Mr. Vinicius and our front desk colleagues appreciate your kind words about their professionalism and local knowledge. We are glad you found your room well-prepared and enjoyed the urban views from your window – maintaining spotless spaces with thoughtful layouts remains a priority for our housekeeping team. We look forward to welcoming you back. Warm regards, Team Centro Hotel Sautter

    Dear Bilal, Thank you for sharing your feedback with us. We are thrilled you enjoyed your stay at Centro Hotel Sautter Stuttgart City, Trademark Collection by Wyndham. Our team takes pride in providing welcoming service and comfortable ac… Show more

    Centro Hotel Sautter Stuttgart City, Trademark Collection by Wyndham
    7 August 2025
  • 7.0 Good
    Santa

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
  • Robert

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review

    Comfortable and quiet.

    Property response:

    Dear Robert, Thank you for sharing your experience with us. We're pleased to hear you experienced a smooth check-in process and found your accommodations comfortable during your stay at Centro Hotel Sautter. Our team takes pride in offering 24-hour reception services and maintaining soundproof rooms to ensure a restful environment for all guests. It's wonderful to know our efforts to provide a peaceful atmosphere contributed positively to your visit. We consistently strive to create welcoming spaces where travelers can unwind after exploring Stuttgart's city center, located just minutes from our doorstep. We would be delighted to welcome you back for another seamless stay. Kind regards, Team Centro Hotel Sautter

    Dear Robert, Thank you for sharing your experience with us. We're pleased to hear you experienced a smooth check-in process and found your accommodations comfortable during your stay at Centro Hotel Sautter. Our team takes pride in of… Show more

    Centro Hotel Sautter Stuttgart City, Trademark Collection by Wyndham
    7 August 2025
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  • Irena

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Aleithea

    Reviewed: 12 July 2025 · Stayed in June 2025

    Verified review
  • Ramos

    Reviewed: 6 July 2025 · Stayed in June 2025

    Verified review
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  • Stefania

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review
  • John

    Reviewed: 2 July 2025 · Stayed in June 2025

    Verified review

    Bathroom was in good order & clean. Location ok, public transport close by.

    I booked a double room in February & was told on arrival that they only had single rooms available. I was offered free breakfasts as compensation. The bathroom was very cramped, although adequate.

    Property response:

    Dear John, Thank you for taking the time to share your experience with us. We are pleased to learn that your stay at Centro Hotel Sautter Stuttgart City met your expectations. The immaculate condition of our facilities reflects our commitment to maintaining high standards of cleanliness throughout the establishment. However, we sincerely regret that some aspects of your stay did not meet your expectations. Our team strives to honor all room type reservations, and we extend our deepest apologies for the unexpected change in your accommodation. While we offered complimentary breakfast as a gesture of goodwill, we understand this may have caused inconvenience. On a positive note, we appreciate your comments about our strategic position near public transportation hubs, making it convenient to explore the vibrant city of Stuttgart. We hope to welcome you back for a more satisfying experience. Best regards, Team Centro Hotel Sautter

    Dear John, Thank you for taking the time to share your experience with us. We are pleased to learn that your stay at Centro Hotel Sautter Stuttgart City met your expectations. The immaculate condition of our facilities reflects our commit… Show more

    Centro Hotel Sautter Stuttgart City, Trademark Collection by Wyndham
    21 July 2025
  • Llachlan

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review

    The hotel was situated in a great location and the staff were friendly and helpful. The breakfast was amazing, definitely the highlight of the stay.

    Property response:

    Dear Lachlan, We are delighted by your feedback. Your satisfaction with your stay at Centro Hotel Sautter Stuttgart City, Trademark Collection by Wyndham means a lot to us. Our team members take pride in delivering attentive service, and your comments about their hospitality are much appreciated. The morning meal selection offers a range of options to start the day, and we are glad it enhanced your experience. Our position near the city center makes it convenient to explore Stuttgart's attractions, with public transport connections just steps away. We look forward to welcoming you back on your next visit to Stuttgart. Best wishes, Team Centro Hotel Sautter

    Dear Lachlan, We are delighted by your feedback. Your satisfaction with your stay at Centro Hotel Sautter Stuttgart City, Trademark Collection by Wyndham means a lot to us. Our team members take pride in delivering attentive service, a… Show more

    Centro Hotel Sautter Stuttgart City, Trademark Collection by Wyndham
    21 July 2025
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  • Lokamruth

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review

    Clean, comfortable and easy going.

    TV was broken

    Property response:

    Dear Guest, Thank you for taking the time to share feedback regarding your recent visit. We are delighted to read about your stay at Centro Hotel Sautter Stuttgart City, Trademark Collection by Wyndham. However, we sincerely apologize for the malfunctioning television set in your room. Our front desk team is available around the clock to address such situations promptly. Finally, we are pleased to know you found our accommodations comfy. We look forward to welcoming you back for another visit. Best regards, Team Centro Hotel Sautter

    Dear Guest, Thank you for taking the time to share feedback regarding your recent visit. We are delighted to read about your stay at Centro Hotel Sautter Stuttgart City, Trademark Collection by Wyndham. However, we sincerely apologize … Show more

    Centro Hotel Sautter Stuttgart City, Trademark Collection by Wyndham
    21 July 2025
  • Anton

    Reviewed: 7 June 2025 · Stayed in June 2025

    Verified review
  • Christian

    Reviewed: 6 June 2025 · Stayed in June 2025

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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