Reviews of Schwarzer Bär Jena This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!
Lutherplatz 2, 07743 Jena, Germany
Loading
Guests also reviewed these properties:
Sint-Martens-Latem, Belgium
Mayrhofen, Austria
Dhangethi, Maldives
Phoenix, United States
Lecce, Italy
Orange, Australia
Nailsworth, United Kingdom
Arcos de la Frontera, Spain
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery good.
Nothing
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewLocation and Room services was good.
Non.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewThe hotel feels old and not really well maintained regardless of the style. Half of the time the staff was really rude, depending on who was at the reception.
Too pricey for the service offered, I would prefer another hotel in Jena.
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in May 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewBreakfast was fantastic
Reviewed: 17 May 2025 · Stayed in April 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewbreakfast staff
value for money
Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewReviewed: 7 April 2025 · Stayed in January 2025
Verified reviewReviewed: 5 April 2025 · Stayed in February 2025
Verified reviewReviewed: 5 April 2025 · Stayed in March 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewWe have stayed in the Schwarzer Bär on several occasions and have never been disappointed. The rooms are top-notch, the breakfast is superb and parking is available on site. Your pet is also welcome and they even provide you with a little snack!
If you want to stay there with your pet, only certain more expensive room types are available, which van make your stay rather pricey. Depending on the location of your room it might be perfectly quiet or rather noisy. If you're sensitive to noise, ask for a quiet room!
Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewReviewed: 22 March 2025 · Stayed in February 2025
Verified reviewReviewed: 21 March 2025 · Stayed in February 2025
Verified reviewReviewed: 19 March 2025 · Stayed in March 2025
Verified reviewLocation is pretty cool - very close to JenTower and center of the city. Also breakfast is really good and the coffee from the Nespresso machine!
This time I got an old room with old furniture (like in the '90s) which I really didn't like. On my previous stay (in January) the personnel gave me a new, completely refurbished room.
Reviewed: 15 March 2025 · Stayed in February 2025
Verified reviewThe location is great. Everything in the city centre is within walking distance. The restaurant was okay and the food selection at breakfast was sufficient.
The room was freezing! We stayed for one night in February and had to sleep with all our clothes on. The room temperature could be adjusted in theory but only for a while before the radiator reset to its default settings. When we first got to our room, one of our pillows was wet. The parking lot is tiny. It’s rather tricky to get to with a regularly sized or large car. The staff wasn’t particularly helpful or friendly. They actually told us to move to a smaller table at breakfast because “otherwise it doesn’t give a good impression”.
Reviewed: 14 March 2025 · Stayed in February 2025
Verified reviewReviewed: 13 March 2025 · Stayed in March 2025
Verified reviewExcellent breakfast and service team!
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified review