In der Börsiglache 4, 77723 Gengenbach, Germany
#25 of 38 hotels in Gengenbach
Guests' ChoiceBased on 183 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
8.8
Facilities
8.8
Staff
9.2
Value for money
8.6
Free WiFi
8.5
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End of dialog contentReviewed: 31 August 2025
Rob
NetherlandsThe room was a bit dated but certainly doable. The gym doesn’t deserve to be called a gym. A proper workout is not possible.
Cooperating staff, spacious hotel, small but nice swimming pool, within walking distance from city centre with good restaurants. Breakfast was above average. Dinning facility is not great but thanks to the sunny weather we could sit outside.
Stayed in August 2025
Reviewed: 28 August 2025
Tim
United KingdomGreat breakfast, nice to have the swimming pool, short walk into lovely picturesque busy town with cafes and bars, plenty of nearby cycle routes, easy parking, friendly staff and restaurant was nice and lively. Was a bit concerned about the location at first as it is opposite a DIY store but it didn't matter at all, the hotel was lovely and just a 10 min walk away over the river was the town. A great stay.
Stayed in August 2025
Reviewed: 27 August 2025
Matthew
United KingdomGreat breakfast choice and restaurant menu was also good.
Stayed in August 2025
Reviewed: 20 August 2025
Nick
United KingdomThe facilities were very good. The room was extremely spacious. Given free train tickets when we checked in.
Stayed in August 2025
Reviewed: 16 August 2025
Missjill86
United KingdomSpacious rooms. Quiet hotel. Lovely location - 5 mins walk from the train station and into the town. The swimming pool was great. The breakfast buffet was good - it had a good range of foods to choose from. All the staff were friendly. We travelled with our 3 year old - she had a separate bed and there was also a little playground next to the hotel.
Stayed in August 2025
Reviewed: 14 August 2025
Piyush
United KingdomI can't think of any negatives.
Excellent location. All the staff were exceptionally polite and helpful. Rooms were lovely, and the kids thoroughly enjoyed the pool. The restaurant ambience was nice, and the breakfast choices and quality were great! There are many spacious parking spots in the hotel, and they have an electric charging facility as well for the cars.
Stayed in August 2025
Reviewed: 14 August 2025
Brenda
United StatesI can’t think of anything.
Property was very nice and clean. Great location. Staff was very friendly. Beds were comfortable. I enjoyed the little deck we had for morning coffee or relaxing in the evening. Breakfast choices were good.
Stayed in July 2025
Reviewed: 1 August 2025
Zc
SwitzerlandLocation is a bit odd....a bit like on an industrial estate but a very short walk into the lovely old town.
Lovely hotel and nice staff. Fantastic welcome from the maintenance man who really took time for us. Great breakfast and lovely comfortable room.
Stayed in July 2025
Reviewed: 29 July 2025
Marieken
NetherlandsEspecially my son did not like the wifi on the room, not fast enough ;)
The location is perfect, and so was the warm welcome. We loved the wellness facilities, nice to get into the sauna after a long walk.
Stayed in July 2025
Reviewed: 28 July 2025
Caroline
United KingdomThe only small issue we had was that the beer was served a bit warm at first, but thankfully, the great waiter quickly sorted it out and we ended up with a perfectly chilled one. Excellent service made all the difference!
We really enjoyed our stay at this hotel. The rooms were clean and comfortable and the breakfast selection was excellent, with a wide variety of fresh options each morning. The hotel also has a great location for discovering the Black Forest, making it a perfect base for day trips and exploring the region.
Stayed in July 2025
Reviewed: 20 July 2025
Meenakshi
IndiaClean room and facilities AC was working well and it was a good time
Stayed in July 2025
Reviewed: 17 July 2025
David
United KingdomPossibly a coffee machine in the reception area or in the room would have made our stay even better.
Very nice hotel situated within a short walking distance from the town. We had a Comfort double room which had air-conditioning which was quiet and very effective. No sound heard from adjacent rooms or nearby road. Two pillows provided per person which was useful. Meal in the restaurant was also good. Good carpark next to the hotel.
Stayed in July 2025
Reviewed: 27 June 2025
Skp1
AustraliaLovely town nearby but actual hotel location not so attractive.
Exceptional breakfast. Pool looked nice but didn't get to use.
Stayed in June 2025
Reviewed: 23 June 2025
Ghassan
OmanThe room which is given to me very close to honey bees boxes and could not open the windows or use the balcony
The location and breakfast
Stayed in June 2025
Reviewed: 18 June 2025
Pitchayamate
ThailandNone
The hotel is a perfect wellness retreat in Gengenbach, given the room rates and the location. A Konus card is given at check-in so that you can visit almost anywhere in the black forest using public transport. There are saunas including a Finnish sauna and a steam room and a swimming pool. The breakfast is very good. The bedrooms are spacious with comfortable bed. The staff were very helpful.
Stayed in June 2025
Reviewed: 7 June 2025
Mark
United KingdomDogs are not allowed into the restaurant for breakfast, but breakfast can be taken in the bar area next door with your dog.
Very large room, good location only 10 minutes walk to the old town. Great facilities and a fantastic breakfast selection. Onsite parking and dog friendly
Stayed in June 2025
Reviewed: 30 May 2025
Backabushxplorer
United KingdomExcellent breakfast, helpful staff and spotlessly clean rooms. Would definitely like to return to this hotel.
Stayed in May 2025
Reviewed: 28 May 2025
Huiquan
CanadaWifi is too slow
Super clean and good staff
Stayed in May 2025
Reviewed: 17 April 2025
Kevin
United Kingdomnothing
great location. Rooms were very spacious. a lovely stay. breakfast was fantastic
Stayed in April 2025
Reviewed: 8 April 2025
Susan
United KingdomPerfect stay with wonderful location easy parking . Friendly staff . Spotlessly clean
Stayed in April 2025
Reviewed: 20 March 2025
Prem
IndiaN.A
Breakfast were okay for only us because we are vegetarians, otherwise okay and room were good neat and clean, location fantastic ,surrounded covered with beautiful hills, lake is nearby .
Stayed in March 2025
Reviewed: 13 February 2025
Philippa
United KingdomLovely location, big comfortable room, room nice and warm, staff friendly and helpful, good breakfast
Stayed in February 2025
Reviewed: 14 January 2025
Amybug
GermanyThe room I was given at check in did not match the details from the one I booked. (This was resolved to a degree.) The heat seems to be turned down at night with no warning. It was below freezing outside. (The staff isn't there at night, and they couldn't do anything anyway). Would have been nice to have an option for when the hotel restaurant is closed on Sunday evening (cold lunch box?). The internet wasn't consistent (shut off for both devices early the morning of check out). Truly terrible pillows (as usual here).
Beautiful lobby, decent breakfast, walkable from downtown Gengenbach. Appreciated the front desk staff: their kindness and recommendations. Super comfy bed.
Stayed in January 2025
Reviewed: 4 January 2025
Jacques
South AfricaVery nice hotel.
Stayed in December 2024
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