7.2

Reviews of PLAZA INN Rieker Stuttgart Hauptbahnhof This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Friedrichstraße 3, Stuttgart-Mitte, 70174 Stuttgart, Germany

  • 7.0 Good
    Jennifer

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
  • Catherine

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Rida

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Rida

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • Verychilli

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review

    Very close to the train station. Has parking arrangement as well. Close to the marketplatz as well. Rooms were just sufficient for resting, and clean. Front office provided excellent help to reach the airport, parking etc. Elevator was working as well. Plenty of bakeries and crepe places for a morning stroll and breakfast.

    Property response:

    Dear verychilli, Thank you very much for taking the time to share your positive feedback. We're delighted to hear that you appreciated our convenient location near the train station and the Marktplatz, as well as the parking arrangements. It's great to know that you found the room clean and comfortable for rest, and that our front office team was able to assist you with directions and travel support. We’re also happy that you enjoyed exploring the nearby bakeries and cafés during your morning strolls. We truly appreciate your kind words and hope to welcome you back again soon! Warm regards, Alaa Muhanna Team Leader PLAZA INN Rieker Stuttgart Hauptbahnhof

    Dear verychilli, Thank you very much for taking the time to share your positive feedback. We're delighted to hear that you appreciated our convenient location near the train station and the Marktplatz, as well as the parking arrangement… Show more

    PLAZA INN Rieker Stuttgart Hauptbahnhof
    12 August 2025
  • Eddie

    Reviewed: 10 August 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Hülya

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Location is good. Close to the train station. The staff was friendly and helpful.

    The bathroom equipement is too old. No shower cabin only curtain. The bowl was moving.

    Property response:

    Dear Hülya, Thank you for taking the time to share your feedback. We're glad to hear that you appreciated our central location near the train station and that our team made a positive impression with their friendly and helpful service. We also thank you for your comments regarding the bathroom. We understand how important modern and well-maintained facilities are for a comfortable stay. Please rest assured that we are already reviewing renovation plans and your input helps us prioritize improvements. We hope to have the opportunity to welcome you again and provide you with an even better experience. Best regards, Alaa Muhanna Team Leader PLAZA INN Rieker Stuttgart Hauptbahnhof

    Dear Hülya, Thank you for taking the time to share your feedback. We're glad to hear that you appreciated our central location near the train station and that our team made a positive impression with their friendly and helpful service. … Show more

    PLAZA INN Rieker Stuttgart Hauptbahnhof
    12 August 2025
  • Jc

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    Great location, really convenient, good customer service

    Property response:

    Dear JC, Thank you very much for your kind feedback! We’re glad to hear you enjoyed our great location and found our service convenient and welcoming. We look forward to welcoming you again soon! Best regards, Alaa Muhanna Team Leader PLAZA INN Rieker Stuttgart Hauptbahnhof

    Dear JC, Thank you very much for your kind feedback! We’re glad to hear you enjoyed our great location and found our service convenient and welcoming. We look forward to welcoming you again soon! Best regards, Alaa Muhanna Team Leader PLA… Show more

    PLAZA INN Rieker Stuttgart Hauptbahnhof
    5 August 2025
  • Michael

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    location was ok

    apparently a great room on the 5th floor, well it was facing the main road, the shower was broken and only the hot water was working, check in via a tablet , god knows how many people touch it without being cleaned

    Property response:

    Dear Michael, Thank you for taking the time to share your feedback. We’re sorry to hear that your room did not meet your expectations. Please accept our apologies for the issue with the shower – this is not the standard we aim to provide. Regarding the tablet check-in: we understand your concern and would like to assure you that the device is cleaned and disinfected regularly to maintain hygiene for all guests. We’re also sorry that the room facing the main road was not ideal for you. For future stays, feel free to let us know in advance – we’re always happy to provide a quieter room if available. Thank you again for your comments. We hope to have the chance to welcome you back for a more pleasant stay. Best regards, Alaa Muhanna Team Leader PLAZA INN Rieker Stuttgart Hauptbahnhof

    Dear Michael, Thank you for taking the time to share your feedback. We’re sorry to hear that your room did not meet your expectations. Please accept our apologies for the issue with the shower – this is not the standard we aim to provide. R… Show more

    PLAZA INN Rieker Stuttgart Hauptbahnhof
    5 August 2025
  • See the hotel
  • Dizzy

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Anastasia

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Blaine

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Anonymous

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Value for money and proximity to Stuttgart Hbf

    The ventilation was poor, and the floor was stepped

    Property response:

    Dear Guest, We’re pleased to hear that you found our hotel to offer good value for money and appreciated the convenient location near Stuttgart Central Station. We’re sorry to hear that the ventilation did not meet your expectations. Your comments are important to us and will be taken into consideration as we continue to improve our guest experience. Thank you again for staying with us we hope to welcome you again in the future Best regards, Alaa Muhanna Team Leader PLAZA INN Rieker Stuttgart Hauptbahnhof

    Dear Guest, We’re pleased to hear that you found our hotel to offer good value for money and appreciated the convenient location near Stuttgart Central Station. We’re sorry to hear that the ventilation did not meet your expectations. Your c… Show more

    PLAZA INN Rieker Stuttgart Hauptbahnhof
    5 August 2025
  • 7.0 Good
    Marcus

    Reviewed: 24 July 2025 · Stayed in June 2025

    Verified review
  • Hector

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Claudia

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review

    It's a great place if you want to be near the train station with great facilities nearby.

    Property response:

    Dear claudia, Thank you very much for your positive feedback! We’re glad you appreciated our convenient location near the train station and the great facilities in the area. We hope to have the pleasure of welcoming you back in the near future. Best regards, Alaa Muhanna Team Leader PLAZA INN Rieker Stuttgart Hauptbahnhof

    Dear claudia, Thank you very much for your positive feedback! We’re glad you appreciated our convenient location near the train station and the great facilities in the area. We hope to have the pleasure of welcoming you back in the near fut… Show more

    PLAZA INN Rieker Stuttgart Hauptbahnhof
    27 July 2025
  • Dan

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review

    The location was superb, close to the train station. The room was very comfortable and clean.

    None

    Property response:

    Dear Dan, Thank you so much for your kind words! We’re delighted to hear that you enjoyed our central location near the train station and that your room was comfortable and clean. We hope to welcome you back again soon. Warm regards, Alaa Muhanna Hotel Team Leader PLAZA INN Rieker Stuttgart Hauptbahnhof

    Dear Dan, Thank you so much for your kind words! We’re delighted to hear that you enjoyed our central location near the train station and that your room was comfortable and clean. We hope to welcome you back again soon. Warm regards, Alaa M… Show more

    PLAZA INN Rieker Stuttgart Hauptbahnhof
    16 July 2025
  • 7.0 Good
    Sally

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review

    The staff was incredible and helpful. The place was cosy

    The place feels like a blast from the 80s. It is clean but old. There are some design issues with the bathrooms. The place, for its price and location, can be alot more well maintained and luxurious.

    Property response:

    Dear Sally, Thank you so much for your thoughtful review. We’re really happy to hear that you found our team helpful and that you enjoyed the cosy atmosphere. We also appreciate your honest comments about the style and condition of the property. While we do our best to keep everything clean and comfortable, we understand that some areas could benefit from updates. Your suggestions are noted. We hope to welcome you back in the future and show you what’s new. Best wishes, Alaa Muhanna Hotel Team Leader PLAZA INN Rieker Stuttgart Hauptbahnhof

    Dear Sally, Thank you so much for your thoughtful review. We’re really happy to hear that you found our team helpful and that you enjoyed the cosy atmosphere. We also appreciate your honest comments about the style and condition of the prop… Show more

    PLAZA INN Rieker Stuttgart Hauptbahnhof
    16 July 2025
  • See the hotel
  • Maryanne

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review

    Clean and comfortable and recently updated

    Property response:

    Dear MaryAnne, Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that you found everything clean, comfortable, and recently updated—and especially that you’d come back in a heartbeat! It truly means a lot to our team. We’d love to welcome you back anytime. Warm regards, Alaa Muhanna Hotel Team Leader PLAZA INN Rieker Stuttgart Hauptbahnhof

    Dear MaryAnne, Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that you found everything clean, comfortable, and recently updated—and especially that you’d come back in a heartb… Show more

    PLAZA INN Rieker Stuttgart Hauptbahnhof
    16 July 2025
  • Skehan

    Reviewed: 12 July 2025 · Stayed in June 2025

    Verified review
  • Daniela

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review

    the breakfast was good

    This is a very old hotel! The rooms are very small, some of them with carpet, the bad rooms- old tiles, dirty. There is NO Air Conditioning! Outside temperature was 30C. We opened the windows. We’ve got a Fan and ear plugs. This was like a joke from the hotel’s owner!!! The very noisy fan with ear plugs! We had a terrible night! The only good thing about this place was the breakfast and the location. We won’t stay in this Plaza Inn again! Very disappointed!

    Property response:

    Dear Daniela, Thank you for sharing your feedback with us. We truly regret to hear that your experience did not meet your expectations, and we’re very sorry for the discomfort you endured during your stay. We understand how important a comfortable night’s sleep is, especially in warmer weather. Unfortunately, during periods of high temperatures, the lack of air conditioning can become a challenge – and we sincerely apologize that the fan and ear plugs provided were not a sufficient solution in your case. We’re currently reviewing options to improve the room climate during the summer months. We're also sorry to hear that the condition of the room did not meet your standards. Cleanliness and comfort are top priorities for us, and your comments will be shared with our housekeeping and maintenance teams for immediate review. On a positive note, we’re glad you enjoyed the breakfast and appreciated our location. We take all feedback seriously and will use your comments to improve our services. Even though your stay was disappointing, we hope you might reconsider and give us another opportunity in the future. Warm regards, Alaa Muhanna Team Leader PLAZA INN Rieker Stuttgart Hauptbahnhof

    Dear Daniela, Thank you for sharing your feedback with us. We truly regret to hear that your experience did not meet your expectations, and we’re very sorry for the discomfort you endured during your stay. We understand how important a comf… Show more

    PLAZA INN Rieker Stuttgart Hauptbahnhof
    12 July 2025
  • See the hotel
  • Ross

    Reviewed: 3 July 2025 · Stayed in April 2025

    Verified review
  • Elizabeth

    Reviewed: 12 June 2025 · Stayed in May 2025

    Verified review

    Staff helpful. Online reg system down - not their fault. Great location for me. Left v early before breakfastg

    Property response:

    Dear Elizabeth, Thank you for taking the time to share your experience with us.Thank you for your kind words about our staff—we’re delighted to hear you found them helpful. We’re sorry to hear you left early and missed out on breakfast. Perhaps on your next visit, we could offer an early grab‑and‑go option if you need to leave before our buffet service begins. Thank you again for your feedback. We look forward to welcoming you back and making your next stay even smoother. Warm regards, Alaa Muhanna Hotel Team Leader PLAZA INN Rieker Stuttgart Hauptbahnhof

    Dear Elizabeth, Thank you for taking the time to share your experience with us.Thank you for your kind words about our staff—we’re delighted to hear you found them helpful. We’re sorry to hear you left early and missed out on breakfast. Per… Show more

    PLAZA INN Rieker Stuttgart Hauptbahnhof
    20 June 2025
  • 3.0 Poor
    Vardan

    Reviewed: 10 June 2025 · Stayed in June 2025

    Verified review
  • See the hotel
  • Yunpeng

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review

    The bathroom sink, shower, and toilet were all leaking, and I woke up with a very wet bathroom. Don't stay there.

    Property response:

    Dear Guest, Thank you for taking the time to share your feedback. We're truly sorry to hear about the issues you encountered with the bathroom during your stay. Please accept our sincerest apologies for the inconvenience caused. What you described is far from the standard we aim to provide, and we completely understand your frustration. We have already forwarded your comments to our maintenance team to ensure that the necessary repairs are made immediately. We appreciate your feedback, as it helps us improve our services. It is our hope that you might consider giving us another opportunity in the future to provide you with a much better experience. Kind regards, Alaa Muhanna Team Leader PLAZA INN Rieker Stuttgart Hauptbahnhof

    Dear Guest, Thank you for taking the time to share your feedback. We're truly sorry to hear about the issues you encountered with the bathroom during your stay. Please accept our sincerest apologies for the inconvenience caused. What … Show more

    PLAZA INN Rieker Stuttgart Hauptbahnhof
    11 June 2025
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

Grand Royale Hyde Park

London, United Kingdom

Garner Hotel Birmingham South East by IHG

Birmingham, United Kingdom

Hotel Pichlerhof

San Lorenzo di Sebato, Italy

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...