Out waiter in the hotel restaurant was not up to our expectations. It seems though, this experience was an outlayer.

The location is great and the view from the balcony in the morning were spectacular.

Stayed in August 2025

the only thing that could be improved is the blackout at the windows, our room was very clear early in the morning - and also, because of the noise of the train maybe a better noise isolation could be cool

location is beautiful very near the entrances of many trails; breakfast was pretty good with variety of foods; bed was comfortable; pool was very good

Stayed in July 2025

The hotel is located in a beautiful location surrounded by mountains. The cable car station is right next to the hotel, a big plus. Many additional attractions, such as a swimming pool or sauna, are very tempting. I am sure next time I will choose this hotel again :)

Stayed in July 2025

No AC but enough breeze near the mountain stream to manage the heat.

Rooms were clean/updated. Beds comfortable. Breakfast and dinner and Biergarten were all fantastic.

Stayed in June 2025

Location, food, staff

Stayed in June 2025

We had a gorgeous view from our spacious room. Only downside was that lack of a stand-up shower. We’ve stayed here before in other rooms with traditional showers so this is not the norm.

Location can’t be beat and the staff is always friendly. Room was spacious and the beds were very comfortable. The Zugspitzbahn stop and a bus stop are steps away from the hotel grounds, making it easy to visit Eibsee as well as downtown Garmisch. Plenty of parking (and large enough for US size vehicles). This is also the starting point for the Hollentallklamm hiking trail. The food here is excellent!

Stayed in June 2025

Nothing specific all were good

Decent time to spend with family near the hills with nice facilties. Location is perfect to start the treck and even transport to go nearby places like Eibsee. Hotel rooms are clean and facilities are good. Food is decent.

Stayed in April 2025

Loved the property, the view, everything was accessible with the bus/ train as the stop was right outside. The staff was accommodating to our request. Couple of things we thought could be better: 1. There was a separate charge for parking 2. It was difficult to explore the property with the stroller as there were stairs here and there. 3. The breakfast was a great spread, but nothing was refilled.. on day 1 we reached for breakfast at 9:30.. all egg items were finished apart from other things.

Stayed in March 2025

We have been there off season, staff was very friendly and helpful and hotel is well connected to easily reach Zugspitze with minor transfers.

Stayed in March 2025

No water kettle, no fridge. Have to pay extra each night for parking outside the hotel.

Great location. Nice staff. Clean. Wellness.

Stayed in March 2025

Dinners were not good. We were at half-board and had to change to breakfast only and have dinner in nearby village. No one enforced rules in the spa - no use of mobiles in sauna areas, no small children in the pool in the evening. Bed blankets were thin and short

Location, large car park, nice swimming pool and good spa

Stayed in February 2025

I wish the bed was a king or queen size bed instead of 2 single beds.

The location and friendly staff

Stayed in February 2025

Wonderful customer service and lovely room

Stayed in February 2025

I was charged a higher price at check out than what was offered on Booking.com. The price on booking.com when I made the reservation was 133.50/ night. I was charged 142.80/ night. Also, was told by 2 receptionists that it would be no problem to complete my VAT form, but then at check out I was told they could not complete it as it’s “too much paperwork” With the price difference and the tax for both rooms we paid €32.60 more than I was expecting.

Breakfast was amazing. Beautiful hotel.

Stayed in January 2025

The hotel contains 3-4 different buildings, not all of the buldings are connected to the wellness building, that means you need to leave your bulding to reach the wellness building.

The area of the hotel during winter is magic. The hotel is very nice, staff is kind, restaurant and wellness are also good. Breakfast was amazing with lots of different options. Zugspitze/Eibsee is 10 minutes by car.

Stayed in December 2024

Although I have requested for a room in the main building we had a room in the other side of the road.

Stayed in December 2024

The hotel is not located in a crowd area, and it’s too pity to request parking fee of 10 euro per day. Additionally, although the room was very clean, its facilities are fairly basic (at least for a 4-start hotel) and final touch is missing.

Breakfast was very good with wide selection and very delicious. The room was very big (we selected the superior room) with wonderful view to the woods. All the hotel’s facilities are well maintained and clean and staff is very friendly and helpful.

Stayed in November 2024

Parking was a problem

Beautiful location and breakfast was great

Stayed in October 2024

not applicable

Best Location, Friendly Reception Desk

Stayed in September 2024

Paying for Parking

Breakfast was very good lots of variety Location very close to Zugspitze

Stayed in October 2024

Restaurant food for dinner was not that nice. The breakfast was good.

Large room, good location for the gorge and the cable car. The pool was great with the spa jets.

Stayed in October 2024

There was limited service and the WiFi did not always work which can be good if you want to get away from electronics but not helpful when you need to do work.

The staff was friendly and the location was perfect for outdoor activities.

Stayed in September 2024

Location was a bit far from attraction, you need a car.

Room was very comfortable, Balcony was wonderful

Stayed in September 2024

As I arrived the hotel lately , there was no proper parking available. I had to park my car in a narrow spot on the roadside.

The breakfast is very good. The staff are so friendly. The view from the window is very beautiful. I spent a very memorable night here and look forward to coming back next time.

Stayed in September 2024