Reviews of Hotel Mautner Airport und Messehotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

The price

To little parking, bad isolation, connecting balconies

Nothing

The property it's not that easy to access, I had to stay one hour to get inside, there is no 24h reception as it says on boking. The dor of the balcony was not closing. The cleaning very poor. Not recommend

Poorly designed showers. Taking a shower means flooding the bathroom. The shower wasn’t very clean

Very clean looking.

No working Frige, and no working hair dryer, super poor wifi connection.

Good Location, nice balcony, it was clean, easy access, good parking.

The old style of the room and furniture.

Clean

Far from airport

None

Small room. No clean hotel. Bad customer service.

Location was convinient

Here is what we found upon arrival: the toilet was dirty, the sink was broken, and so was the hair dryer. The refrigerator did not work, and one of the nightstand lights was missing from the wall, leaving exposed wires outside the wall. In 7 days, the room was never cleaned, and l had to ask for my towels to be replaced. The entire time, no one ever attended the front desk. We had to call the owner at home. One could think it was an Airbnb. Did l mention that the TV was not set up either. I know that this sounds like a nightmare, but it was real. I never experienced anything like it. I am glad l only booked for one week, since our stay took us for one week to Italy. So, for my second stay in Stuttgart, l found a different hotel on my own.

No microwave to heat up food, and no washcloths and towels as well.

Hello, Even though I called the hotel some days before arrival, and asked them is there anybody at reception letting me in, I arrived and the door was closed, I could not enter, nobody opened the door. The phone I rang, was swiched off. I lost the money I had paid and I had to find a new hotel at night. Also, You can not write to The hotel via email. But such a possibility should be.

Nothing.

Cold room. Outside temperature -4, room is same. Radiators were closed, not working. Freezing whole night. They didnt turn on heating. Not recommend. They said there is street parking, we parked 1km away from hotel

Nothing, the attention was horrible. They left me in the street all night with -4 degrees and my son 9 years old

I made my reservation for the 27th, since the hotel offers 24/7 check in I chose it so I could sleep at 4am after my trip. The information they sent me was "we will wait for you on Friday the 27th" check-in from 12 am until 12 pm. After that upon my arrival they never answered me, they did not give me a code and I could not enter. Because of this I had to sleep on a bench near the hotel as you can see in the photos. It was -4 degrees. That is the information they gave in the email as it appears in the photos. After this I checked in again at 3:20 pm so I could rest a little and when we arrived at that time the rooms were not ready. But they say the opposite when I have videos of this.

It is a hotel just to rest overnight and not be outside in the cold. Simple checkin and checkout.

Heating was stopped overnight so it got cold in the morning. (Was around 3-4 degrees outside).