Am Malzbüchel 1, Altstadt-Süd, 50667 Cologne, Germany
#3 of 247 hotels in Cologne
Guests' ChoiceBased on 501 hotel reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
9.6
Facilities
9.2
Staff
9.5
Value for money
9.0
Free WiFi
9.5
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End of dialog contentReviewed: 29 August 2025
Martine
United KingdomGood sized room, with little kitchenette, air con, comfy bed. It was clean and the staff were lovely, friendly, happy and attentive.
Stayed in August 2025
Reviewed: 29 August 2025
Linh
NetherlandsThe room is very small. There are no shelves to place my toletries in the shower. No water refill station either even though it has become more common in many hotels.
The staff is nice and the location is excellent with everything you need is around.
Stayed in August 2025
Reviewed: 24 August 2025
Svetlana
GermanyThe people were very nice and helpful during our check-in and also during our stay they always welcomed us with a warm and welcoming smile. The room was very beautiful, clean and it was very comfortable to sleep there. Another convenient thing is that the property is just a few minutes away from the subway station. So you can go to other places pretty fast. We were very happy with our stay and totally recommend it and will come again.
Stayed in August 2025
Reviewed: 22 August 2025
Gomes
BrazilBathroom curtain (no walls)
Great staff! Super clean and great location as well (for trams, scooters etc)
Stayed in August 2025
Reviewed: 22 August 2025
Edward
United Kingdomnothing the hotel has no problems to mention.
I normally do not start any review talking about the staff as all staff should be great at a hotel. The staff however at this hotel were the main reasons I am writing this review, as they were so relaxed and friendly - each one we encountered and spoke with from checkin to checkout. The hotel was not very populated as it changed name recently but it was very clean, relaxed and the room was very comfortable. I really enjoyed the stay there. Location was perfect for us, it was right next to the tram and a 10 min walk from the train station where we came and left from. The area is nearby the river as well, its a great place to stay overall and I can only highly recommend it. Apart from that, WIFI, comfortable bed, great shower - it had everything needed for an enjoyable stay.
Stayed in July 2025
Reviewed: 19 August 2025
Dean
United KingdomNothing
Nice and clean. Comfortable rooms. Aircon was a blessing
Stayed in August 2025
Reviewed: 19 August 2025
Anna
United KingdomThe air-conditioning was very loud.
The location was amazing, incredibly central. Furthermore, the staff were lovely. Reception was friendly, thoughtful and helpful. On our last morning, early departure, the receptionist went out of his way to bake us fresh croissants before we left. Super kind gesture.
Stayed in August 2025
Reviewed: 14 August 2025
Veronica
MoldovaLoud closing room doors - you cand hear closing every room door on the floor. Closed window does not block entirely the street noise at night.
Good location, clean, friendly staff.
Stayed in August 2025
Reviewed: 13 August 2025
Amna
SwedenIt didn’t feel warm and welcoming.
Location
Stayed in August 2025
Reviewed: 10 August 2025
Leah
ChinaNothing.
Great location. The train station and many other tourist spots are within walking distance. Walking from the train station to the hotel, you can feel the dynamic vibe of the old city, but once in the hotel you're away from the crowds of tourists, where you can enjoy the serenity of the neighborhood. The staff are nice and friendly, particularly the gentleman at the reception desk, who provided us with a lot of useful information. He even hleped us book an Uber car so that we were able to catch the bus and continued our journey successfully. Highly recommend!
Stayed in August 2025
Reviewed: 9 August 2025
Yue
ChinaVery brilliant room, clean stay, will definitely go back once again! Highly recommended
Stayed in August 2025
Reviewed: 9 August 2025
Viktor
GermanyThe hotel doesn’t have its own parking, but the receptionist was very helpful and quickly helped us find a nearby spot.
Very modern and clean room! We had a great stay the room was very modern and spotless. There was a coffee machine and a nice selection of teas provided, which was a lovely touch. The shower was excellent, and in my experience, the bed was extremely comfortable. We’ll definitely be coming back!
Stayed in August 2025
Reviewed: 8 August 2025
Krasi
BulgariaNot a big fan of the glass bathroom, but it wasn't too much of an inconvenience.
Good location, close to the cathedral, and a 20-minute walk to Lanxess Arena. Clean, free mini bar with soft drinks, sweets, tea, and coffee. We were on the last floor with a balcony, which I recommend.
Stayed in August 2025
Reviewed: 8 August 2025
Evgenij
FranceOnly criticism is that It has one of those 'bathroom in the room separated by glass and a curtain' type rooms, which blows my mind why they do this but it was fine.
Really great location, new and modern and clean hotel, good enough room, decent enough bed (nothing special). It had a nespresso machine, which was great.
Stayed in August 2025
Reviewed: 6 August 2025
Evans
United KingdomStaff were excellent. The receptionist very good in dealing with a slight hiccup we had with the safe!!( Which was me being stupid), he was more than willing to help, happy and enjoyed a bit of banter with us- a credit to the company.
Stayed in August 2025
Reviewed: 5 August 2025
Patrick
LuxembourgAll fine, nothing to mention here.
Efficient check in from a very polite staff. Have been there several times and always have been very satisfied. Central location. Clean rooms and really superb staff.
Stayed in August 2025
Reviewed: 4 August 2025
郑
GermanyPerfect
It was very nice stay, clean room with very efficient Staff.
Stayed in August 2025
Reviewed: 2 August 2025
Jiakuan
ChinaEverything was perfect
it was a wondeful stay, we were able store our laggages before Check in. very helpfull Receptionist always smile on his Face.
Stayed in August 2025
Reviewed: 31 July 2025
Priya
MalaysiaNothing
Good location Exceptional staff Wonderful breakfast
Stayed in July 2025
Reviewed: 29 July 2025
Alexis
South AfricaNot an issue with the hotel itself but people love just letting their doors slam closed. We were also near the elevator and stair access door, so noise was a bit high there but that is easily remedied by not getting a room near that.
The gents working at reception were brilliant! They went out of their way to assist us. They were very kind and professional. They were always willing to help and go the extra mile! We would return to this hotel for sure due to the staff.
Stayed in July 2025
Reviewed: 25 July 2025
Fabian
GermanyGreat location and friendly and helpful staff all the way.
Stayed in July 2025
Reviewed: 24 July 2025
Gagan
IndiaAll good - amazing location
Stayed in July 2025
Reviewed: 18 July 2025
Ellie
United KingdomGreat location, staff were very accommodating and friendly, spoke English well, let us keep our bags at the hotel after checkout as we had a while before our flight. Great facilities, we will be back
Stayed in July 2025
Reviewed: 18 July 2025
Mike
NetherlandsNothing.
From Check in to Check out everything went fast, Very Kind Staff. we got an upgrade room, the room was clean and got everything we needed.
Stayed in July 2025
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