Reviews of Steigenberger Graf Zeppelin This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Arnulf-Klett-Platz 7, Stuttgart-Mitte, 70173 Stuttgart, Germany
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewLocation and staff
Nothing
Dear esteemed Muna, Thank you so much for your outstanding evaluation! It is a pleasure for us that you spent a memorable time at our hotel and enjoyed your visit to Stuttgart. We hope to welcoming you back for a future occasion and remain in the meantime, with best regards, Stefan Schär, Complex General Manager, Steigenberger Graf Zeppelin
Dear esteemed Muna, Thank you so much for your outstanding evaluation! It is a pleasure for us that you spent a memorable time at our hotel and enjoyed your visit to Stuttgart. We hope to welcoming you back for a future occasion and remain … Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewVery good location
It needs to add more option in the room service
Dear esteemed Khalid, Thank you for your good evaluation. It is a pleasure for us that you enjoyed the downtown location of the Steigenberger Graf Zeppelin. Thank you for your feedback in relation of the room service menu. We will considerate that. We hope to welcoming you back soon to delight you to 100%. With best regards, Stefan Schär, Complex General Manager, Steigenberger Graf Zeppelin
Dear esteemed Khalid, Thank you for your good evaluation. It is a pleasure for us that you enjoyed the downtown location of the Steigenberger Graf Zeppelin. Thank you for your feedback in relation of the room service menu. We will considera… Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewGreat location
They blocked a security deposit of EUR 720 (!) on my card. For a three night stay. Even though they had said that they would block EUR 240 - which is high in itself. When I told the reception about it they did not do anything with it.
Dear David, Thank you for sharing your important feedback with us. We are glad that the downton location suited you well and regret the misscommunication at front desk. All authorization that is not used as a pyment, will released during departure automatically. We will continue to train our team in all aspects of service. It would be a great pleasure for us if you would consider our hotel again in the future and give us the opportunity to pleasantly surprise you. Sincerely, Stefan Schär, Complex General Manager, Steigenberger Graf Zeppelin
Dear David, Thank you for sharing your important feedback with us. We are glad that the downton location suited you well and regret the misscommunication at front desk. All authorization that is not used as a pyment, will released during de… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewLovely hotel and good service.
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Dear esteemed Joanne, what a great 10/10 evaluation, thank you so much. We highly appreciate that. It would be a pleasure to welcoming you back soon. With best regards, Stefan Schär, Complex General Manager, Steigenberger Graf Zeppelin
Dear esteemed Joanne, what a great 10/10 evaluation, thank you so much. We highly appreciate that. It would be a pleasure to welcoming you back soon. With best regards, Stefan Schär, Complex General Manager, Steigenberger Graf Zeppelin… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewBreakfast was bad: scrambled eggs inedible as had been left out too long.
Breakfast was bad (see above). No dinner available.
Dear esteemed Terrence, Thank you for your valuable evaluation. Dinner is served daily whether in our La Brasserie Restaurant, Zeppelin Bar or 24/7 roomservice. It is a pleasure for us that you enjoyed the location of our hotel. We hope to welcoming you back soon to delight you to 100%. With best regards, Stefan Schär, Complex General Manager, Steigenberger Graf Zeppelin
Dear esteemed Terrence, Thank you for your valuable evaluation. Dinner is served daily whether in our La Brasserie Restaurant, Zeppelin Bar or 24/7 roomservice. It is a pleasure for us that you enjoyed the location of our hotel. We hope… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewFriendliness of staff was excellent. The room size was very good. The location was perfect.
No dislikes
Dear esteemed Robert, Thank you for your great evaluation and the praise of our hotel. It is a pleasure for us that you enjoyed your stay at the Steigenberger Graf Zeppelin. We hope to welcoming you back soon to delight you to 100% in every category. With best regards from Stuttgart, Stefan Schär, Cluster General Manager, Steigenberger Graf Zeppelin
Dear esteemed Robert, Thank you for your great evaluation and the praise of our hotel. It is a pleasure for us that you enjoyed your stay at the Steigenberger Graf Zeppelin. We hope to welcoming you back soon to delight you to 100% in every… Show more
Reviewed: 12 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewGreat staff, attentive and ready to assist with your needs - thank you
Dear esteemed H S, what a kind evaluation, thank you so much. We are delighted to hear that you spent a memorable time at our hotel. It would be a pleasure to welcoming you back soon. With warm regards, Stefan Schär, Cluster General Manager, Steigenberger Graf Zeppelin
Dear esteemed H S, what a kind evaluation, thank you so much. We are delighted to hear that you spent a memorable time at our hotel. It would be a pleasure to welcoming you back soon. With warm regards, Stefan Schär, Cluster General Manager… Show more
Reviewed: 6 July 2025 · Stayed in April 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewI have stayed there several times and always enjoyed it.
Dear esteemed Larry, what a great evaluation, thank you so much for that and for your loyalty. We are delighted to hear that you spent several memorable times at our hotel. It would be a pleasure to welcoming you back soon, again. With best regards, Stefan Schär, Cluster General Manager, Steigenberger Graf Zeppelin
Dear esteemed Larry, what a great evaluation, thank you so much for that and for your loyalty. We are delighted to hear that you spent several memorable times at our hotel. It would be a pleasure to welcoming you back soon, again. With best… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewVery good, comfortable, clean and spacious. Staff were wonderful.
Dear esteemed Mrs. Van, Thank you for sharing your valuable evaluation with us and for the 10/10 rating in all subcategories. We are glad that you enjoyed your overall stay at our hotel. Still it would be helpful to know, what we can improve to receive the 10/10 also in the overall category. Therefore we hope to welcoming you back soon to positively surprise you. With best regards, Stefan Schär, Cluster General Manager, Steigenberger Graf Zeppelin
Dear esteemed Mrs. Van, Thank you for sharing your valuable evaluation with us and for the 10/10 rating in all subcategories. We are glad that you enjoyed your overall stay at our hotel. Still it would be helpful to know, what we can im… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewBreakfast was good
Front counter staff. Rude. Obnoxious. Unhelpful. In fact one young girl chose to make our check in extra confronting.
Dear Brendon, Thank you for sharing your feedback with us. We hope that you enjoyed your time in Stuttgart overall and deeply regret the inconveniences mentioned. We assure you that we will in particular check the performance of our reception and, if necessary, train our employees accordingly, as this of course in no way corresponds to our quality standards. It would be a great pleasure for us if you would consider our house again in the future and give us the opportunity to positively surprise you. With best regards, Stefan Schär, Cluster General Manager, Steigenberger Graf Zeppelin
Dear Brendon, Thank you for sharing your feedback with us. We hope that you enjoyed your time in Stuttgart overall and deeply regret the inconveniences mentioned. We assure you that we will in particular check the performance of our recepti… Show more
Reviewed: 27 June 2025 · Stayed in April 2025
Verified reviewReviewed: 21 June 2025 · Stayed in April 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in May 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified review